"Everything is just old. Mattress was saggy. Front desk wasn’t friendly. Just felt like I was in a weird place altogether. " More
In Alexandria
You'll find George Washington Masonic National Memorial and Market Square within 3 miles (5 km) of this hotel. Potomac River and Birchmere are also within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. The front desk is staffed around-the-clock and barbecue grills are on offer.
Oct 3, 2023 by Hotel Management
Dear Yan, Please accept our apologies and every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Sincerely,Hotel Management
Apr 1, 2023 by Hotel Management
Dear Kelvin, Thank you for staying with us and sharing your feedback. We apologize for the frustration and disappointment you go through during your visit to our hotel. We value our guests' comments and will take measures to ensure this is not repeated with our guests. It will be an honor to welcome you back to our hotel and serve you with much better hospitality.Sincerely,Hotel Management
Feb 9, 2023 by Hotel Management
Dear Edna, Thank you for staying at our hotel. We want our guests to have a comfortable stay and a restful night’s sleep, so we are sorry that you found your mattress uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management
Apr 6, 2022 by Hotel Management
Chang, thank you for staying with us and sharing your experience. We are glad you appreciated our courteous service, outstanding location, and parking facility. However, we are disappointed to read that you had issues with your room keys, and we apologize for the frustration this caused. We will share this with our team to see what went wrong. We hope to accommodate you again so we may provide you with the flawless visit you deserve. Sincerely, Hotel Management
Sep 21, 2018 by Hotel Management
Thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We will verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
Aug 23, 2018 by Hotel Management
Bonnie, thank you for returning to stay with us. We are sorry for not meeting your expectations with our service and your room. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. Regarding your concern about the receipt we would like to mention that while making the reservation from the third party website, a guest usually gets the receipt at the same point of time. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Apr 22, 2018 by Hotel Management
Thank you for staying at Extended Stay America and for the wonderful feedback. We are glad to know you had an enjoyable stay with us and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Apr 1, 2018 by Hotel Management
Chet, thank you for the review of our hotel. We are sorry we missed meeting your expectations and regret the inconvenience caused. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Feb 24, 2017 by General Manager
Emily, Thank you for being so specific in your evaluation of our hotel. We apologize for lack of detail by our housekeeping team. Thank you for alerting us and giving us the opportunity to make things right. Our job is to make sure our guests are 100% happy from check in to check out so they will want to come back again. We appreciate your review and hope you will be back to see us again soon. General Manager
Free breakfast is available daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites DC Alexandria Eisenhower Ave. Free self parking is available. This Alexandria hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites DC Alexandria Eisenhower Ave offers 132 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.