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4.1 out of 5

"Nice hotel. Very clean and upscale. Travelers should know that their off street parking is about 25$ per day and the cheaper rate listed does not incl ... " More

By a verified traveler on Wed 01 Feb 2017

Hotel Description

3.5-star hotel near John Carlyle House

City center stay

With a stay at this Old Town North hotel, you'll be within 2 miles (3 km) of John Carlyle House and 6 miles (10 km) of Washington Monument. Arlington National Cemetery is within 6 miles (10 km) and Smithsonian National Air and Space Museum is within 9 miles (15 km).

Renovated in 2020

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the a rooftop terrace and perks like a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 247 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room Dec 10 - Dec 11

Club Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Suites Old Town Alexandria ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Suites Old Town Alexandria

Everyone (9) Family (1)
4 out of 5

Posted by on Feb 12, 2020

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3 out of 5

Posted by on Jun 25, 2019

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5 out of 5

Posted by on Dec 10, 2018

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2 out of 5
I had a room next to a group of 7 people up partying all night long. I got to my room at 1am expecting sleep and instead I had to call the front desk twice to quiet down the room next door. Oh and they had a young child in there while partying. The next day the group must have figured out that I called so they harassed me by standing outside my room and banging on my door calling me names. No general manager to speak to and when I called the front desk from my room to remove them there was no answer (I called 7 times). When I went downstairs to talk to someone after being totally sure the group wasn’t still there I found only one person at the front desk. Very understaffed and no rest was had by me.

Posted by on Mar 27, 2018

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Comment from Hotel Management

Apr 3, 2018 by Alfred Matter

Good morning, please accept my apologies for the unruly neighbors during your recent stay. Unfortunately some guests miss-behave when they are away from their own home and we make every attempt to manage these situations. I hope you will give us another opportunity to be of service in the future. Regards, Alfred Matter General Manager

4 out of 5

Nice

Pros: Upscale room.
Cons: I wish there was a humidifier in the heating system - this is a problem for most if not all hotels. The dry heat in winter is hell on the sinuses.
Nice hotel. Very clean and upscale. Travelers should know that their off street parking is about 25$ per day and the cheaper rate listed does not include breakfast at the hotel, which can run from 16-20 (excluding tips)

Posted by on Feb 1, 2017

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5 out of 5

nice hotel

Pros: The location of this hotel is close to public transportation, we did not rent a car, the hotel provided limited transportation mainly to the airport. The room was nice and clean. The cleaning staff was excellent and replaced items daily. Free bottle water. The front desk people were nice and helpful. There is a grocery store and restaurants close to this hotel. Walking around the hotel was enjoyable and the people in the area were nice. kind of a small town feeling in a big city.
Cons: No free breakfast, but I knew that when I booked the room. I could not think of anything else that I did not like.
Location: Walking around Old Town was nice being close to Washington DC and all the things to see in DC

Posted by , from alaska on Nov 11, 2016

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5 out of 5

In old town, nice walking.

24 hour grocery across street. 15 min to mount Vernon and the national mall. 10 to Reagan airport.

Posted by on Jul 7, 2016

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Comment from Hotel Management

Jul 12, 2016 by Alfred Matter

Good afternoon, thank you for staying with us and giving us a good review. Please come back and see us on your next trip to Old Town Alexandria. Regards, Alfred Matter General Manager

5 out of 5

Great staff, great location.

Pros: Attentive staff, pleasant, clean room, proximity to our needs.
Cons: Maybe run shuttle a little later at night. 9.00 is a little early to finish.
Location: In old town Alexexandria, adjacent to Harris teeter, short walk to Potomac river walk and numerous restaurants and bars.
My wife and I booked a river dinner cruise and chose this hotel because of its proximity. The staff here were superb,we mentioned upon arrival that it was our 25th wedding anniversary, an hour later a complimentary bottle of wine and cheese and fruit were delivered ! We used the complimentary shuttle to get to our cruise, the driver went above and beyond, dropping us off directly at our destination, not at the generic dropoff point ! We loved our stay here, such a great location, nice room, great staff, Free Starbucks coffee in foyer ! Many thanks. Matt and Heather.

Posted by , from Culpeper, Va on Nov 1, 2015

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Comment from Hotel Management

Nov 16, 2015 by Alfred Matter

Thank you for staying with us and giving us a great review. I appreciate your comment about running the shuttle a bit later, but like anything else we have to weigh the demand and the cost associated to make these decisions. I hope you'll come back and see us even with our limited king Street shuttle. Regards, Alfred Matter General Manager

4 out of 5

Very Convenient

The suite was comfortable . Close to airport and Old Town. It was nice having a grocery store next store. The best breakfast in Alexandria is across the street The Royal Restaurant.

Posted by on Oct 12, 2015

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4 out of 5

Excellent hotel

Pros: The hotel room was large and had everything we needed.
Cons: The hotel allowed animals and that was ok but a dog near our room barked a lot and caused lack of sleep for some of us.
Location: The location was in Alexandria VA near old town and had a lot of destinations to choose from.
We arrived a little early but they let us check in without charging us more for the room. The stay for one night went well. The room was what was what we had asked for. Check-in and check-out was easy and did not take long.

Posted by , from Chesapeake VA on Sep 8, 2015

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About the Sheraton Suites Old Town Alexandria

Location 801 N Saint Asaph Street, Alexandria, VA 22314

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Sheraton Suites Old Town Alexandria. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. A complete renovation of Sheraton Suites Old Town Alexandria was completed in June 2020. This 3.5-star Alexandria hotel is smoke free.

  • 247 guestrooms or units
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ronald Reagan Washington National Airport (DCA) (5.4 km / 3.4 mi)
  • Train station: Alexandria Station (2.7 km / 1.7 mi)
  • Metro station: Braddock Rd Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Suites Old Town Alexandria offers 247 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Sheraton Suites Old Town Alexandria has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandria Sheraton
  • Sheraton Alexandria
  • Sheraton Suites Alexandria
  • Sheraton Suites Hotel Alexandria
  • Sheraton Suites Alexandria Hotel
  • Sheraton Suites Old Town Alexandria Hotel Alexandria
  • Sheraton Suite Old Town Alexandria
  • Sheraton Hotel Old Town Alexandria
  • Sheraton Suites
  • Sheraton Suites Old Town Alexandria Hotel
  • Sheraton Suites Old Hotel
  • Sheraton Suites Old
  • Sheraton Suites Old Town Alexandria Hotel
  • Sheraton Suites Old Town Alexandria Alexandria
  • Sheraton Suites Old Town Alexandria Hotel Alexandria

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.