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4.3 out of 5

"They are going through a remodel but the check in area was so far from the elevators to the rooms " More

By a verified traveler on Mon 31 May 2021

Hotel Description

Family-friendly 4-star resort near Lehigh University

In historical district

Within a 15-minute walk of the resort, you'll find Lehigh River and SteelStacks. Lehigh University and National Museum of Industrial History are also within 2 miles (3 km).

Casino, 24-hour fitness

This eco-friendly resort features a casino, a full-service spa, and a nightclub. Family-friendly amenities include a children's club and supervised childcare. Enjoy a meal in one of the 9 restaurants and free perks like free self parking and WiFi in public areas.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 282 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include pillowtop beds, free bottled water, and hair dryers.

ACCESSIBLE, Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$141* Per night/room Jul 14 - Jul 15

ACCESSIBLE, Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wind Creek Bethlehem ratings based on 35 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wind Creek Bethlehem

Everyone (22) Couples (5) Family (9)
3 out of 5
They are going through a remodel but the check in area was so far from the elevators to the rooms

Posted by on May 31, 2021

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Comment from Hotel Management

May 31, 2021 by Robin

Good evening On behalf of Wind Creek Bethlehem, please accept our sincere apology for your unpleasant stay with us. We strive to ensure our patrons experience the best visit possible during their travels and it is sad to know that we fell short of our goal this time. If you would like to speak with someone directly so that we could show how seriously we take this, we would love to assist you in this manner. The front desk is staffed twenty-four hours, so no matter what time you call, there will always be someone here. Thank you for taking the time to let us know where we can improve, and we look forward to hearing from you.

5 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 14, 2021 by Hotel Management

Thank you so much for staying with us!

5 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 19, 2020 by Robin

Good evening Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

1 out of 5
The water in tub was brown and would not clear up and I was very disappointed I wanted a long hot bath and never got it. It was to late and already undressed to call to switch rooms.

Posted by , from Lewisberry on Oct 8, 2020

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Comment from Hotel Management

Oct 8, 2020 by Robin

Good afternoon, On behalf of Wind Creek Bethlehem, please accept our sincere apology for your unpleasant stay with us. We strive to ensure our patrons experience the best visit possible during their travels and it is sad to know that we fell short of our goal this time. If you would like to speak with someone directly so that we could show how seriously we take this, we would love to assist you in this manner. The front desk is staffed twenty-four hours, so no matter what time you call, there will always be someone here. Thank you for taking the time to let us know where we can improve, and we look forward to hearing from you.

5 out of 5
This is a very nice hotel, but we had a few issues. I arrived at 8pm after a day at Dorney Park with two sons in tow. The two check in clerks obsessed for quite a while over issues that another traveler had before one peeled himself away to check us in. Other than a longer than warranted delay, the check in was fine. The hotel itself is very nice, clean and new looking. It is attached to a small mall and a casino, so we had a few options in the food court to choose from for breakfast. However, pricing at the food court was a bit high. The room itself was very nice, but the toilet ran for about 20 minutes after each flush before it shut off. The compact refrigerator in the room was also a bit loud, so I ended up unplugging it so we could get a good night's sleep. The A/C worked well and was quiet as was the room after we unplugged the fridge and after the toilet stopped running. Overall, I would still give the hotel five stars for cleanliness, spaciousness and value.

Posted by , from Connecticut on Aug 28, 2020

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Comment from Hotel Management

Aug 29, 2020 by Mary

Good afternoon, please accept our apology for your unpleasant check-in. We strive to ensure our patrons experience the best visit possible during their travels and it is sad to know that we fell short of our goal this time. Thank you for taking the time to let us know where we can improve, and we look forward to hearing from you.

5 out of 5
We booked this hotel without knowing anyone who stayed there before and were a little concerned traveling during Covid 19 (We made sure any state we traveled through did not require us to quarantine). I was extremely impressed with every aspect of this hotel from the moment we stepped in the door and were greeted by security to check our temperature, the front desk employee who was kind,clear and helpful on all the do's and don'ts during Covid 19, housekeeping who is doing a great job and to so many employees everyone who always had a kind greeting and/or inquired if we needed any help. The precautions taken for Covid 19 to make sure everyone who entered the hotel stayed safe is A . I believe Covid 19 or not, this hotel is a well run clean friendly hotel just by the way the staff easily interacted with the guests.

Posted by , from Long Island New York on Aug 23, 2020

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Comment from Hotel Management

Aug 24, 2020 by Robin

Good evening!! Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

2 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Robin

Good afternoon On behalf of Wind Creek Bethlehem, please accept our sincere apology for your unpleasant stay with us. We strive to ensure our patrons experience the best visit possible during their travels and it is sad to know that we fell short of our goal this time. If you would like to speak with someone directly so that we could show how seriously we take this, we would love to assist you in this manner. The front desk is staffed twenty-four hours, so no matter what time you call, there will always be someone here. Thank you for taking the time to let us know where we can improve, and we look forward to hearing from you.

5 out of 5
Casino was a little smokey.restaurant's where good. Common areas where very clean and also room.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Mary

Thank you for your feedback.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Robin

Good afternoon! Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Robin

Good afternoon!! Thank you so much for your review and for choosing our hotel! We are so happy that you enjoyed your stay and are looking forward to having you again as a guest!

About the Wind Creek Bethlehem

Location 77 Sands Blvd, Bethlehem, PA 18015

Property Features

Wind Creek Bethlehem offers its guests a full-service spa and a 24-hour fitness center. There are 9 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. Event space at this resort measures 26000 square feet (2415 square meters) and includes a conference center. A casino, a nightclub, and spa services are also featured at the family-friendly Wind Creek Bethlehem. Free self parking is available. This 4-star Bethlehem resort is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Built in 2011
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lehigh Valley Intl. Airport (ABE) (11.1 km / 6.9 mi)
  • Parking: Free self parking

Room Amenities

Wind Creek Bethlehem offers 282 accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Emerils Chop House - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Buddy V's Ristorante - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Burgers And More Emeril - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Emeril's Fish House - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

Recreational amenities at the resort include a 24-hour fitness center.

  • Casino nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Steel Magnolia. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Bethlehem Casino Sands
  • Resort Sands
  • Sands
  • Sands Bethlehem Casino
  • Sands Casino Bethlehem
  • Sands Casino Resort Bethlehem
  • Sands Resort
  • Sands Casino Resort Bethlehem Hotel Bethlehem
  • Sands Casino Resort
  • Sands Casino
  • Wind Creek Bethlehem Resort
  • Wind Creek Bethlehem Bethlehem
  • Wind Creek Bethlehem Resort Bethlehem

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.