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Hôtel Universel

3.5 star property
Family-friendly 3.5-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Hôtel Universel

Indoor pool
Exterior
Executive Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Food court
Turkish bath, body treatments, Swedish massages, body wraps, body scrubs
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1000, Boulevard des Cascades, Alma, QC, G8B3G4
  • Popular LocationAlma College8 min walk
  • Popular LocationVille d'Alma Spectacles3 min drive
  • Popular LocationLac St Jean Beach30 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Water view
  • Sleeps 2
  • 1 King Bed

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Exterior
Comfort Inn Alma
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4.1 out of 5, Very Good, (631)
The price is $107
per night
$128 total
includes taxes & fees
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About the neighborhood

Alma

Near the airport.At this Alma hotel, you'll be within 12 miles (20 km) of Lac St Jean Beach and 16 miles (25 km) of Jardin Scullion. Fairy Hole Cavern Park and Historic Village of Val-Jalbert are also in the region.

What's nearby

  • Alma College - 8 min walk
  • Parc de Falaise - 13 min walk
  • Ville d'Alma Spectacles - 3 min drive
  • Lac St Jean Golf Club - 25 min drive
  • Lac St Jean Beach - 30 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • Resto Roberto - 16 min walk
  • Sushi Shop - 4 min drive
  • Tim Hortons - 3 min drive
  • Pacini Alma - 6 min walk
  • Subway - 3 min drive

About this property

Hôtel Universel

Family-friendly 3.5-star hotel with indoor pool
Hôtel Universel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 13 meeting rooms, and coworking spaces are available. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Hôtel Universel. Self parking is free.

This 3.5-star Alma hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels.

This Alma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Ski storage
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14–22 for adults, and CAD 9–15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Contactless check-out is available.

Property Registration Number 2024-11-30, 008072

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

How close is Hôtel Universel to the airport?

Hôtel Universel is 41.1 mi (61-min drive) away from the Roberval, QC (YRJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Universel?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Hôtel Universel on May 19, 2024 start from $100.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Universel have an airport shuttle?

Airport shuttle services are not available at Hôtel Universel.

How close is Hôtel Universel to the beach?

This hotel is 10.5 mi (30-min drive) from Lac St Jean Beach and 17.4 mi (25-min drive) from Rigolet Beach. Don't forget your sunscreen!

Does Hôtel Universel offer free breakfast?

Free breakfast isn’t offered at Hôtel Universel, but full breakfast is offered for a fee of between CAD 14 and 22 for adults, CAD 9 and 15 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hôtel Universel?

No, there is no casino at this hotel.

What time is check-in at Hôtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hôtel Universel?

This hotel offers free self parking.

Does Hôtel Universel have a pool?

Hôtel Universel features an indoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hôtel Universel have a restaurant?

Hôtel Universel is home to Pacini, which features Italian cuisine.

Does Hôtel Universel have a spa?

This hotel has a spa, which features body scrubs, body treatments, and body wraps.

How close is Hôtel Universel to downtown Alma?

Hôtel Universel is 0.2 mi away from Alma.

Hôtel Universel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 845 reviews" "
Rating 8 - Good. 278 out of 845 reviews" "
Rating 6 - Okay. 65 out of 845 reviews" "
Rating 4 - Poor. 21 out of 845 reviews" "
Rating 2 - Terrible. 4 out of 845 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilmer

Stayed 4 nights in Feb 2024

4/10 Poor

Carlo

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I live in Canada and I am used to the cold winter conditions. The hotel was cold everywhere I went including the lobby and restaurant. The shower was just luke warm. The room was clean and service was ok.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable. Nice warm pool. Had a very relaxing stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. Nice pool area, really warm water in the pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Stayed 1 night in Sep 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and everything is top notch. My only issue was the limited amount of English speaking staff !! We had issues in the restaurant both the evening we arrived as well as breakfast. There were no menu’s in English and no one there who could explain the French menu to us. We both ended up with meals that weren’t what we thought we were having at dinner and breakfast. I guess that is our problem for traveling to Quebec to vacation. It’s rarely an issue anywhere else in Quebec and we stayed at another Hotel Universal just south of the St Lawrence and English was commonly spoken.
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alma
Bien placé.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023