See all properties
Save

Novotel Almaty City Center

4.0 star property
4-star eco-certified hotel near Kok Tobe Cable Car

Choose dates to view prices

Photo gallery for Novotel Almaty City Center

Indoor pool
Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk
Exterior
Reception
Standard Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Dostyk Avenue 104 A, Almaty, A25D5Y3
  • Popular LocationDostyk Plaza11 min walk
  • Popular LocationNational Museum of Kazakhstan15 min walk
  • Popular LocationAlmaty Opera House3 min drive
  • AirportAlmaty (ALA-Almaty Intl.)28 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn ALMATY, an IHG Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (235)
The price is $121
per night
$135 total
includes taxes & fees
May 27 - May 28
Holiday Inn ALMATY, an IHG Hotel

About the neighborhood

Almaty

Central Almaty getaway .You'll be steps from Kok Tobe Cable Car and within a 10-minute walk of Colibri with a stay at this Medeu District hotel. Also, Dostyk Plaza is within half a mile (1 km) and National Museum of Kazakhstan is within 2 miles (3 km).

What's nearby

  • Dostyk Plaza - 11 min walk
  • National Museum of Kazakhstan - 15 min walk
  • Panfilov Park - 2 min drive
  • Zenkov Cathedral - 3 min drive
  • Almaty Opera House - 3 min drive

Getting around

  • Almaly - 7 min drive
  • Almaty Station - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • Чайxана Navat - 7 min walk
  • Бармаглот - 5 min walk
  • Guinness Pub - 6 min walk
  • Breakfast Martini Bar - 4 min walk
  • ПИНТА Bar & Grill - 5 min walk

About this property

Novotel Almaty City Center

4-star eco-certified hotel near Kok Tobe Cable Car
Novotel Almaty City Center offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the eco-certified Novotel Almaty City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Almaty hotel is smoke free.

  • 190 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2018
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Almaty City Center offers 190 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, in balance. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Russian, Turkish

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: KZT 7,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar in shower (33 inches high)
  • Grab bar near toilet (30 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height bed (16 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (33 inches wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: KZT 10000 per pet, per night, plus a deposit of KZT 20000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 7000 per person
  • Airport shuttle fee: KZT 6500 per person (one-way)
  • Pet deposit: KZT 20000 per stay
  • Pet fee: KZT 10000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: KZT 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Novotel Almaty City Center Opening December 2018 Hotel
Novotel Opening December 2018 Hotel
Novotel Almaty City Center Opening December 2018
Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center Almaty
Almaty Novotel Almaty City Center Hotel
Hotel Novotel Almaty City Center
Novotel Almaty City Center Almaty
Novotel Almaty City Center (Opening December 2018)
Novotel Hotel
Novotel
Novotel Almaty City Center
Novotel Almaty City Center Hotel
Novotel Almaty City Center Almaty
Novotel Almaty City Center Hotel Almaty

Frequently asked questions

How close is Novotel Almaty City Center to the airport?

Novotel Almaty City Center is 11.8 mi (28-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Almaty City Center?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Novotel Almaty City Center on Jun 1, 2024 start from $150.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Almaty City Center have an airport shuttle?

Novotel Almaty City Center offers an airport shuttle 24 hours a day, on request, for a charge of KZT 6500 per person, one-way.

Does Novotel Almaty City Center offer free breakfast?

Free breakfast isn’t provided at Novotel Almaty City Center, but buffet breakfast is offered for a fee of KZT 7000 per person.

Is there a casino at Novotel Almaty City Center?

No, there is no casino at this hotel, but Casino Zodiak (6-min drive) is nearby.

What time is check-in at Novotel Almaty City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Novotel Almaty City Center?

This hotel offers free self parking.

Does Novotel Almaty City Center have a pool?

Novotel Almaty City Center features an indoor pool.

Does Novotel Almaty City Center have a restaurant?

Novotel Almaty City Center is home to Le Resto, which features local and international cuisine and al fresco dining.

Does Novotel Almaty City Center have a spa?

Pamper yourself with a day at in balance, where you can enjoy facials, mani/pedis, and body wraps.

How close is Novotel Almaty City Center to downtown Almaty?

Novotel Almaty City Center is 5.5 mi away from Almaty.

Novotel Almaty City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 92 reviews" "
Rating 8 - Good. 33 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 1 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Stayed 6 nights in Feb 2024

10/10 Excellent

Vera

Stayed 3 nights in Jan 2024

8/10 Good

Jan

Stayed 1 night in Nov 2023

10/10 Excellent

Rafis, Jersey city

Liked: Cleanliness, staff & service, property conditions & facilities
The Novotel has a great location !
Stayed 1 night in Oct 2023

10/10 Excellent

Petter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Mohamed, Jeddah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and very convenient.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cristina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, I would come back in an instant.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 1 night in May 2023