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"Key card system needs to be updated. Very difficult to get doors to recognize card. Other guests said same thing. " More

By a verified traveler on Sat 14 Oct 2023

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Hotel Description

3-star spa hotel with free breakfast

In Alpena

Within a 10-minute walk of the hotel, you'll find Island Park and Wildlife Sanctuary and Besser Museum. Northern Lights Arena and Eagle Country Disc Golf Course are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free perks like full breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
$71* Per night/room Apr 28 - Apr 29

Suite, Non Smoking

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking (Pet-Friendly)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Double Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Ramada by Wyndham Alpena ratings based on 36 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Alpena

Everyone (16) Couples (8) Family (13)
4 out of 5
Key card system needs to be updated. Very difficult to get doors to recognize card. Other guests said same thing.

Posted by on Oct 14, 2023

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Comment from Hotel Management

Oct 16, 2023 by Laura GM

Good Afternoon Todd, I'm sorry to hear you had problems with your keys. That hasn't really been an issue here. I will have maintenance look into this right away so this isn't an issue again. Safe travels

1 out of 5
Pool-jacuzzi-sauna area nice roomy Although furniture was adequate it was very dated.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Jul 31, 2023 by Laura GM

Sorry your say wasn't what you expected. We are in the middle of renovations.

1 out of 5
The building needs to be condemned. Smells like mold. Hair in bathroom on check in (had to clean it). Front desk had no idea what he was doing.

Posted by on Jul 13, 2023

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Comment from Hotel Management

Jul 13, 2023 by Laura GM

Good Afternoon Carol, I'm sorry your stay wasn't what you expected. Rest assure, I will be getting ahold of the proper person to get these matters resolved. Safe Travels

5 out of 5

Posted by on Jun 29, 2023

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Comment from Hotel Management

Jun 30, 2023 by Laura GM

Thank you for staying with us, and thank you for the great score. We all hope to see you again real soon. Safe travels.

3 out of 5
It is understaffed and people smoke in all the doorways

Posted by on Jan 15, 2023

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Comment from Hotel Management

Jan 16, 2023 by Laura GM

I'm sorry your stay wasn't what you expected. I will talk to the proper people to get this resolved.

5 out of 5
Room was very clean

Posted by on Dec 12, 2022

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Comment from Hotel Management

Dec 12, 2022 by Laura GM

Thank you for staying with us. Safe travels :)

5 out of 5

Posted by on Dec 11, 2022

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4 out of 5
We didn't like that people were smoking in their rooms and a beer can was resting on the handle to our room in the morning.

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by Laura GM

I'm sorry your experience wasn't what you expected. I will look into to this so this doesn't happen in the future. Safe Travels

4 out of 5
Nice to see a former Holidome open and still serving families. We’ve stayed three times. Great town, great food, great recreation.

Posted by on Aug 3, 2022

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Comment from Hotel Management

Aug 31, 2022 by Laura GM

Thank you for staying with us. Hope to see you again. Safe travels

5 out of 5

Posted by on Jul 22, 2022

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About the Ramada by Wyndham Alpena

Location 1000 US 23 North, Alpena, MI 49707

Property Features

Ramada by Wyndham Alpena offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2700 square feet (251 square meters) and includes a conference center. A fitness center, a sauna, and barbecue grills are also featured at the business-friendly Ramada by Wyndham Alpena. A roundtrip airport shuttle is free during limited hours. Free self parking is available. Smoking is allowed in designated areas at this 3-star Alpena hotel.

  • 146 guestrooms or units
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Alpena offers 146 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

CWs - This restaurant specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Happy hour is offered.

Sneakers Lounge - This bar serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary Alpena
  • Sanctuary Inn
  • Sanctuary Inn Alpena
  • Alpena Holiday Inn
  • Holiday Inn Alpena Hotel Alpena
  • Ramada Alpena Hotel
  • Ramada Wyndham Alpena Hotel
  • Ramada Wyndham Alpena
  • Ramada Alpena
  • Ramada by Wyndham Alpena Hotel
  • Ramada by Wyndham Alpena Alpena
  • Ramada by Wyndham Alpena Hotel Alpena

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.