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"Had a lounge on site The roof leaked and the ceiling leaked in the tub " More

By a verified traveler on Mon 22 Mar 2021

Hotel Description

Hotel near Amarillo Civic Center in Amarillo

In Amarillo

Your stay at this hotel will put you steps from American Quarter Horse Hall of Fame and a 5-minute walk from American Quarter Horse Association. Tri State Exposition and Dick Bivins Stadium are also within 2 miles (3 km).

Nightclub, bar/lounge

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. A bar/lounge, a 24-hour front desk, and a snack bar/deli are also provided.

Satellite TV

The 140 guestrooms offer TVs with satellite channels, as well as desks and free toiletries.

Room, 1 King Bed (Professor Plum)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$44* Per night/room May 12 - May 13

Room, Accessible (Colonel Mustard)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (Mrs. Peacock)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Miss Scarlet)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1Hotel ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for 1Hotel

Everyone (8) Couples (1) Family (10)
1 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

May 7, 2021 by 1Hotel

Thank you for taking the time to rate your stay with us; unfortunately, we were not able to receive a 5 star. I hope you will give us another chance and provide us with feedback on your next visit to our property. Your satisfaction is important to us and we would like to us your feedback as a learning tool for our team to make improvements to ensure we offer an exceptional experience for our guests in the future. As you can see by our reviews our team works hard to provide each and every guest with an exceptional experience. I sincerely hope you stay with us again in the future so we can show you just how exceptional we can be.

4 out of 5

Posted by on Mar 31, 2021

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Comment from Hotel Management

May 7, 2021 by 1Hotel

Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We greatly appreciate the 4 star rating and look forward to continue to provide you with exceptional customer services on your next visit

4 out of 5
Had a lounge on site The roof leaked and the ceiling leaked in the tub

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 24, 2021 by fd

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that you would be willing to give us a chance to turn your experience around.

5 out of 5

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 24, 2021 by fd

Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5 out of 5
Lots of lighting and I felt secure and safe. Staff are always ready and willing to help answer any questions you may have

Posted by on Jan 24, 2021

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Comment from Hotel Management

Jan 28, 2021 by Sincerely, Front desk staff

Thank you so much for leaving us a review! We are so glad that you enjoyed your stay at the newly renovated 1Hotel and if there is anything we can do in the future to make your experience here a more memorable one, please let us know.

5 out of 5
The bar was pretty fun and unique. Breakfast and the inside looked neat

Posted by , from Amarillo Tx on Mar 21, 2020

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Comment from Hotel Management

Mar 21, 2020 by Mandy Front Desk Manager

Thank you so much for leaving us a review! We are so glad that you enjoyed your stay at the newly renovated 1Hotel and if there is anything we can do in the future to make your experience here a more memorable one, please let us know. Sincerely,

5 out of 5

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 14, 2020 by Sincerely,Tb

Thank you for talking the time to write a review.We are glad to hear that you enjoyed your stay.We look forward to welcoming you back to our hotel in the future.

5 out of 5
The hotel is very nice. Everything is good. Thank you.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Sabrina

Thank you so much for leaving us a review! We are so glad that you enjoyed your stay at the newly renovated 1Hotel and if there is anything we can do in the future to make your experience here a more memorable one, please let us know. Sincerely, Sabrina

4 out of 5
The beautiful look in the lobby section. The staff was friendly and nice.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by Sabrina

Thank you so much for leaving us a review! We are so glad that you enjoyed your stay at the newly renovated 1Hotel and if there is anything we can do in the future to make your experience here a more memorable one, please let us know. Sincerely, Sabrina

4 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by Sincerely,Tb

Thank you for talking the time to write a review.We are glad to hear that you enjoyed your stay.We look forward to welcoming you back to our hotel in the future.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A nightclub, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly 1Hotel. Self parking is free. This Amarillo hotel is smoke free.

  • 140 guestrooms or units
  • Nightclub
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Amarillo, TX (AMA-Rick Husband Amarillo Intl.) (13.3 km / 8.3 mi)
  • Parking: Free self parking

Room Amenities

1Hotel offers 140 air-conditioned accommodations with complimentary toiletries. Televisions come with satellite channels. Bathrooms include shower/tub combinations. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Television
  • Satellite channels
  • Refrigerator available
  • Microwave available
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kiva Hotel Amarillo
  • Kiva Hotel
  • 1Hotel Hotel Amarillo
  • 1Hotel Amarillo
  • Amarillo 1Hotel Hotel
  • 1Hotel Hotel
  • Hotel 1Hotel Amarillo
  • Hotel 1Hotel
  • La Kiva Hotel Amarillo
  • 1Hotel Hotel
  • 1Hotel Amarillo
  • 1Hotel Hotel Amarillo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.