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Reviews

4.4 / 5Excellent
96 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Parking Available

Map

What's nearby

  • Popular Location
    Heineken Experience
    6 min walk
  • Popular Location
    Rembrandt Square
    9 min walk
  • Popular Location
    Royal Theater Carre
    10 min walk
  • Airport
    Amsterdam (AMS-Schiphol)
    15 min drive

Book online or call:

1-855-214-3079

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    About this area

    Amsterdam

    Amsterdam Canal Residence is located in Amsterdam's Amsterdam City Centre neighborhood. Heineken Experience and Rijksmuseum are cultural highlights, and some of the area's notable landmarks include Rembrandt Square and Leidseplein. Check out an event or a game at Olympic Stadium, and consider making time for Artis, a top attraction not to be missed.

    Popular Location

    What's nearby

    • Heineken Experience - 6 min walk
    • Rembrandt Square - 9 min walk
    • Royal Theater Carre - 10 min walk
    • Rijksmuseum - 11 min walk
    • Hermitage Amsterdam - 12 min walk

    Getting around

    • Frederiksplein - 2 min walk
    • Rokin Station - 16 min walk
    • Amsterdam (AMS-Schiphol) - 15 min drive

    About this property

    Amsterdam Canal Residence

    Along with a bar/lounge, this smoke-free hotel has valet parking and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. All 9 individually decorated rooms feature free WiFi and DVD players. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like free minibar items and espresso makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: EUR 38 per night
    Valet parking: EUR 36 per night
    Limited parking spaces
    Parking height restrictions apply

    Food and drink

    Free continental breakfast available 7 AM–11 AM on weekdays and 8 AM–11 AM on weekends
    1 bar
    Room service available

    Things to do

    Bicycle rentals

    Family friendly

    Dry cleaning service
    DVD player

    Conveniences

    Free newspapers in lobby
    Front-desk safe
    No elevators

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    Dutch
    English
    German

    Outdoors

    Garden
    Terrace

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Linens
    Premium bedding

    Bathroom

    Designer toiletries
    Hair dryer
    Rainfall showerhead
    Shower/tub combination
    Towels

    Entertainment

    Cable channels
    DVD player
    LCD TV

    Food and drink

    Electric kettle
    Espresso maker
    Free bottled water
    Free minibar

    More

    Access via exterior corridors
    Desk
    Individually decorated
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    4.4

    Excellent

    5 - Excellent
    58
    4 - Good
    29
    3 - Okay
    4
    2 - Mediocre
    2
    1 - Poor
    3
    4.4
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.3
    Property condition

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Not what it used to be as service has plummeted

    What an incredibly disappointing second stay at this hotel especially in comparison to my incredible first stay. Did management change? Staff was hit or miss - when it was a hit, it was a hit but when it was a miss, it was a total flub. The young woman at our check-in was incredibly condescending to me when I asked a few questions, did not reply to my email for about two weeks after I had first asked for help with my itinerary (after I reminded her in person once more and then sent a follow-up) and flatly made it clear she wasn't willing to carry our luggage up the steep stairs. I hesitated about writing this review as I'd rather support smaller places than a big chain but considering the prices I paid especially during off-peak season, I feel like I was better off staying at the Andaz or a similar upscale chain. Not only was this woman rude and sulking the entirety of our interactions, but her colleagues were also either just like her in terms of wretched reluctant service or completely charming and helpful. I don't understand why some people go into hospitality if their comportment is anything but. Furthermore, the woman at the breakfast area enjoyed chiding guests left and right for inane and innocuous things such as drinking water from the water bottle in the mini-fridge (as she did to me) as well as other behaviors totally unbecoming of anyone working in hospitality. Unless this hotel is aiming to send the message of being unhospitable...regardless, I'm not coming back.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Best breakfast ever. Greeted by the smell of buttery croissants in the morning. Fresh fruit, cold cuts, cheese, coffee. Very nice staff. Great room. Very nice happy hour. Good restaurants in the area and close to the Cuyp market

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel is fantastic. Perfectly located, on the canals and very close to museums and attractions, without being in a too touristic neighborhood. The room was super clean, spacious and the bed very comfortable. Also, we were amazed by the generosity of this hotel: delicious breakfast, nice bathroom products, snacks and drinks. I would definitely come back. Thank you again to the staff!!

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Oct 2019

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