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Anaheim Portofino Inn and Suites

Star Rating
3 out of 5
Photo gallery

Reviews

3.8 / 5Good
4,164 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Gym

Map

What's nearby

  • Popular Location
    Anaheim GardenWalk
    7 min walk
  • Popular Location
    Anaheim Convention Center
    9 min walk
  • Popular Location
    Disney California Adventure® Park
    14 min walk
  • Airport
    Orange County, CA (SNA-John Wayne)
    15 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Anaheim

    In the city center and near a train station, Anaheim Portofino Inn and Suites is in a walkable area with good shopping. City National Grove of Anaheim and Medieval Times are cultural highlights, and some of the area's popular attractions include Disney California Adventure® Park and Disneyland®. Traveling with kids? Don't miss Adventure City, or check out an event or a game at Angel Stadium of Anaheim.

    Popular Location

    What's nearby

    • Anaheim GardenWalk - 7 min walk
    • Anaheim Convention Center - 9 min walk
    • Disney California Adventure® Park - 14 min walk
    • Disneyland® - 14 min walk
    • Downtown Disney® District - 2 min drive

    Getting around

    • Fullerton Transportation Center - 8 min drive
    • Orange County, CA (SNA-John Wayne) - 15 min drive

    About this property

    Anaheim Portofino Inn and Suites

    Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a microwave in a common area are onsite. All 190 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Hair dryers, phones, and ironing boards are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: USD 16.00 per day
    Limited parking spaces
    Parking height restrictions apply
    Area shuttle (surcharge)
    Train station pick-up shuttle (surcharge)
    Shopping center shuttle (surcharge)
    Theme park shuttle (surcharge)

    Things to do

    Arcade/game room
    Fitness center
    Outdoor pool
    Spa tub

    Family friendly

    Arcade/game room
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Microwave (on request)
    Outdoor pool
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Elevator
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Computer station

    Outdoors

    Picnic area

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Shared microwave
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Free cribs/infant beds
    Linens
    Rollaway/extra beds (surcharge)

    Bathroom

    Designer toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    37-inch flat-screen TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave (on request)
    Refrigerator

    More

    Connecting rooms available
    Iron/ironing board
    Phone
    5 - Excellent
    1,271
    4 - Good
    1,562
    3 - Okay
    798
    2 - Mediocre
    325
    1 - Poor
    208
    3.9
    Cleanliness
    4.0
    Service and Staff
    3.6
    Amenities
    3.7
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    After checking in we read a series of reviews high mirrored our experience below. We turned up to the hotel to be informed that they had oversold the hotel and we would be shifted 20 miles down the road to another hotel. Our sole purpose of booking the hotel was to stay close to Disney and had also brought Disney pass through Expedia. We were not able to use one day of our pass to Disney for the first evening as we were being shifted down the road! The first manager offered two nights free as compensation. I therefore asked to speak to a manager as we were being asked to pay our own way to the new hotel and the paper we were handed only offered one free night! That manager lied directly to us and told us there was damage to part of the hotel and that tradesman were working on it. Her lies were so transparent I asked to see (no tradesman were clearly on site - no trucks no noise). It was a very obvious lie. We finally spoke to a senior manager who then agreed to arrange transport for us to the new hotel, they did cover the cost of this hotel but I believe this would have been a lot cheaper than they were able to sell our room for (note the hot water and toilet door did not work at this hotel). In the end they covered one night accommodation and the resort fees on the accommodation however we still lost the day one on our pass we purchased through Expedia! Which I expect Expedia to cover. I found the senior manager honest other staff were clearly out of depth

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location. Even though the property is obviously a little dated, the price was right, and the room for it family of five very well

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Location was great. Room was clean enough and looked like newer carpet but beds looked old. Parking isn't great and they had dozens of mattresses in the garage taking up several spaces in an already limited space. Additional parking was available at another property that was attached, just made it a much further walk. When we arrived there was no shower curtain, had to call someone to have them put one in. Mirror frame looked like it was 20 years old and dirty. Counters and hardware on the sinks were old and there was a lot of accumulated dirt and grime in the corners of the backsplash

    Stayed 2 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    After paying the resort fee when you arrive, the price is very expensive for a hotel that charges for their shuttle and offers no breakfast. My son had an accident at night and we specifically asked room service to change the sheets on the bed, came back from Disneyland and they weren’t changed. Not what a mother wants to deal after a long day on vacation. Not only that, the hideabed was tilted and extremely uncomfortable. There is no actual separate rooms, or actual privacy. The furniture is very old.

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good size room, very good service, Near to parks

    Stayed 1 night in Jan 2020

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