Skip to main content
Beginning of main content

Enter dates to see availability

"Liked close to hospital. Did not like no DeCalf coffee. Had to ask for a coffee pot ad dishes. No coffee cups with dishes. Had to go back to front ... " More

By a verified traveler on Tue 16 Mar 2021

Hotel Description

Anaheim hotel in Northeast Anaheim area

In Anaheim

A stay at this Northeast Anaheim hotel places you within 3 miles (5 km) of Village at Orange and 6 miles (10 km) of California State University Fullerton. Chapman University and Anaheim Equestrian Center are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 116 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room May 2 - May 3

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Orange County - Anaheim Hills ratings based on 17 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Orange County - Anaheim Hills

Everyone (13) Couples (2) Family (1)
3 out of 5
Liked close to hospital. Did not like no DeCalf coffee. Had to ask for a coffee pot ad dishes. No coffee cups with dishes. Had to go back to front desk to get them. Very noisy in room above until after 2 am

Posted by on Mar 16, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 17, 2021 by Hotel Management

Thank you for choosing our hotel. We are pleased to know you liked our location, but we are sorry for the inconvenience caused due to the lack of kitchenware. We have shared your feedback with the appropriate team. Also, we apologize for the noise issue you experienced due to the other guests on the property. We hope you will consider staying with us the next time you travel to this area. Sincerely, Hotel Management

1 out of 5
Due to property construction, it was difficult to find the place . No one there to greet us after we did call ahead! receptionist seriouslly dis us liyed and Blantonl and i lost a full tank of gas wkhi we

Posted by on May 5, 2020

Was this review helpful to you?
Comment from Hotel Management

May 5, 2020 by Hotel Management

Dear Guest, thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

3 out of 5
Room could’ve been cleaner. Hair that didn’t belong to me was found in the shower and in the bed

Posted by on Dec 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 15, 2019 by Hotel Management

Thank you for staying with us during your visit to recently. It was disheartening to read your review regarding issues with our housekeeping. We strive to provide clean accommodations for all our guests, and it seems that we fell short of this during your stay. We did have a meeting with our housekeeping department to see where we went wrong as we do double-check each of our rooms prior to the next guest arriving. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management

4 out of 5

Posted by on Sep 2, 2019

Was this review helpful to you?
5 out of 5
Great location with lots of places to eat! Rooms are very well maintained as well. Overall I enjoyed this stay.

Posted by on Mar 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 11, 2019 by Hotel Management

Thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location close to a variety of restaurants was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management

1 out of 5

Posted by on Mar 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 22, 2019 by Hotel Management

Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management

3 out of 5

granola bar for breakfast?

Cons: Better sheets, towels and more than granola bars for the breakfast
The room did not have glasses or extra blankets. Sheets did not fit bed, they came untucked each time you rolled over. Breakfast was included in the amenities, but the only thing offered was coffee and granola bars. Had to go out to breakfast.

Posted by , from California on Dec 26, 2017

Was this review helpful to you?
Comment from Hotel Management

Dec 27, 2017 by Hotel Management

Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our amenities were not up to your expectations and that you were not happy with our complimentary grab-and-go breakfast offerings. Your feedback is valuable as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management

5 out of 5

GREAT BANG FOR YOUR BUCK

Pros: EVERYTHING
Cons: VENDING MACHINE SELECTION
Location: JUST OF THE FREEWAY... MOVIE THEATERS 20 MINS AWAY... HUNTINGTON BEACH PIER 35 MINS AWAY... DISNEY AND KNOTT BERRY FARM NOT TO FAR AWAY EITHER
ENJOYED OUR BRIEF STAY THERE... ROOM WAS MORE THAN WE EXPECTED... OTHER PLACES CHARGE MORE FOR A MICRO AND FRIDGE BUT EACH ONE COMES WITH IT...

Posted by on Aug 25, 2017

Was this review helpful to you?
Comment from Hotel Management

Aug 27, 2017 by General Manager

It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We appreciate your positive feedback. Please visit with us again the next time you are in the area. Sincerely, General Manager

1 out of 5

Horrible experience

The staff was really rude, our bed had crumbs in it as if it was never changed probably because of their drought but that still no excuse, and there were cigarette burns on the comforter. Hoping I don't get a charge for that and saying that I did it when I'm a non smoker. There was no hot water and not enough towels. I called down stairs and I believe the corporate office answered because they didn't and said that they will let the counter know and I would get a call. Well never got that call. The price was good but every thing else not.

Posted by on Jan 2, 2017

Was this review helpful to you?
Comment from Hotel Management

Jan 6, 2017 by General Manager

Thanks for your comments! We are pleased you found value with the price you paid, and apologize for the mishaps you outlined in your feedback. It is unacceptable for our staff to be rude, and for our suites to not be in top condition and cleanliness for our guests. We will make the corrections needed to ensure your next stay is above average. Thank you for letting us know. General Manager

2 out of 5

Just Plain

Pros: The price.
Cons: Cleanliness and coziness
Location: Anaheim attraction
Bathroom tub was clogged. Could not take a proper shower

Posted by , from dallas, tx on Dec 16, 2016

Was this review helpful to you?
Comment from Hotel Management

Dec 18, 2016 by General Manager

Although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance and cleanliness issues in your suite. Our guests deserve a clean, well maintained, and comfortable suite while staying with us. We apologize you did not have a better experience during your stay, and we are certain your next visit will be absolutely wonderful! Sincerely, General Manager

About the Extended Stay America Orange County - Anaheim Hills

Location 1031 N Pacificenter Dr, Anaheim, CA 92806

Property Features

Extended Stay America Orange County - Anaheim Hills offers its guests coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Public spaces have free WiFi. Self parking is free. This Anaheim hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Anaheim Canyon Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Orange County - Anaheim Hills offers 116 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A Daily Refresh housekeeping service is available for nightly guests (1-6 nights). This service includes replacing soiled towels, emptying trash, replenishing soap and toilet paper if needed, and making bed with existing linens. A weekly full housekeeping service is provided for extended-stay guests (7+ nights). This service includes dusting, vacuuming, changing linens and towels, emptying trash, cleaning bathroom and kitchen (dishes are not washed), and replenishing soap and toilet paper if needed

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Orange County Anaheim Hills
  • Extended Stay America Orange Hills
  • Extended Stay America Orange Hills Aparthotel
  • Extended Stay America Orange Hills Aparthotel Anaheim County
  • Extended Stay America Orange County Anaheim Hills Aparthotel
  • Extended Stay America Orange County Anaheim Hills Hotel
  • Extended Stay America Orange Hills Hotel
  • Extend Stay America Orange Co
  • Extended Stay America Orange County - Anaheim Hills Hotel
  • Extended Stay America Orange County - Anaheim Hills Anaheim

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://travel.travelocity.com/Anaheim-Hotels-Extended-Stay-America-Orange-County---Anaheim-Hills.h886534-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Anaheim-Hotels-Extended-Stay-America-Orange-County---Anaheim-Hills.h886534-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Anaheim-Hotels-Extended-Stay-America-Orange-County---Anaheim-Hills.h886534-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.