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"Quick shuttle service but only plug-ins near beds were where the lamp and clock were. Had to unplug to charge phones near the bed. " More

By a verified traveler on Fri 21 Aug 2020

Hotel Description

Enjoy the free airport shuttle at this 3-star Anchorage hotel

Near the airport

You'll find Lake Hood Harbor and DeLong Lake Park within 2 miles (3 km) of this hotel. Alaska Aviation Heritage Museum and Lynn Ary Park are also within 2 miles (3 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center, laundry service, and free train station pick-up. A restaurant, a 24-hour front desk, and laundry facilities are also provided.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 123 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$62* Per night/room Nov 10 - Nov 11

Deluxe Chalet, Multiple Beds, Refrigerator & Microwave

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Annex Building

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alex Hotel & Suites Anchorage Airport ratings based on 27 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Alex Hotel & Suites Anchorage Airport

Everyone (18) Couples (3) Family (11)
4 out of 5
Quick shuttle service but only plug-ins near beds were where the lamp and clock were. Had to unplug to charge phones near the bed.

Posted by , from Amity, OR on Aug 21, 2020

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Comment from Hotel Management

Aug 21, 2020 by AA

Thank you so much for staying with us and we appreciate your feedback!

4 out of 5

Posted by on Jul 1, 2020

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Comment from Hotel Management

Jul 10, 2020 by AA

Thank you so much for staying with us and we appreciate your feedback!

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by PS

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by aa

Thank you for staying with us! Your feedback really matters to us, we appreciate you!

4 out of 5
The Alex Hotel is conveniently located to the Anchorage International Airport. The staff is excellent - always so friendly and helpful. The rooms are quite spacious and comfortable. The shuttle service to and from the airport works very well. For example, when we arrived at the airport and called for the shuttle to pick us up, we were told the shuttle would be there in 10-15 minutes, but it couldn't have been much more than 5. Considering that our arrival time was in the wee hours of the morning, we really appreciated the quick pick-up, short drive to the hotel, and efficient service by the front desk person to get us to our room and to sleep ASAP! The WiFi works very well. The breakfast service isn't anything special, but it's adequate. We've stayed at the Alex a number of times, and have always been satisfied with our experience. If you're looking for fancy razzle-dazzle, this place isn't for you. But if you're looking for the basic features you need at a very convenient location for a very reasonable cost, the Alex would be a good choice!

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 29, 2019 by PS

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Easy check in, pleasant staff, clean rooms, great breakfast.

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by PS

Thank you for staying with us. We appreciate your feedback!

4 out of 5
It was a great location, near to the airport. Breakfast was very nice. Our room was large. My only complaint would be the elevator was very very slow.

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 20, 2019 by aa

I will address your concern directly. Thank you for staying with us! Your feedback really matters to us, we appreciate you!

3 out of 5
Check-in was delayed several hours; cleanliness was less than ideal, however personnel was friendly and apologetic. Breakfast was good

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 4, 2019 by aa

Thank you for staying with us! Your feedback really matters to us, we appreciate you!

2 out of 5
The bathtub/shower was peeling. Walking on carpet barefoot turned my feet black.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by aa

We apologize if you were unhappy with the quality of the room, we will address this directly. Thanks for letting us know.

1 out of 5
Not much to like except location to airport. This place was a dump. Dirty windows, lobby is shabby, carpets in lobby filthy, Rooms had cockroaches, not vacuumed from previous tenant, trash from previous tenant. ripped drapes and curtains. This place was disgusting. I could go on and on, but needless to say I'll never trust the ratings on travelocity again.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 2, 2019 by aa

We're sorry you were unhappy with the quality of the room -- we'll work hard to fix the issue you have experienced. Thanks for letting us know. We appreciate your feedback.

About the Alex Hotel & Suites Anchorage Airport

Location 4615 Spenard Road, Anchorage, AK 99517

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are free. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Alex Hotel & Suites Anchorage Airport. Free self parking is available. Smoking is allowed in designated areas at this 3-star Anchorage hotel.

  • 123 guestrooms or units
  • 5 levels
  • 2 buildings
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Ted Stevens Anchorage Intl. Airport (ANC) (3.4 km / 2.1 mi)
  • Train station: Anchorage Alaska Railroad Depot (6.6 km / 4.1 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking and extended parking

Room Amenities

Alex Hotel & Suites Anchorage Airport offers 123 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Alex Hotel & Suites Anchorage Airport has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Alex Hotel & Suites Anchorage Airport

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alex Anchorage
  • Alex Hotel
  • Alex Hotel Anchorage
  • Anchorage Quality Inn
  • Quality Inn & Suites Airport Hotel Anchorage
  • Quality Inn Anchorage
  • Alex Hotel Anchorage Airport
  • Alex Anchorage Airport
  • Alex Hotel Suites
  • Alex & Suites Anchorage
  • Alex Hotel & Suites Anchorage Airport Hotel
  • Alex Hotel & Suites Anchorage Airport Anchorage
  • Alex Hotel & Suites Anchorage Airport Hotel Anchorage

You should know

  • Alex Hotel & Suites Anchorage Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.