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"This was booked with two free breakfasts each day. We found out when we got there that they do not provide their guests breakfast. Did not feel safe. ... " More

By a verified traveler on Fri 06 Apr 2018

Hotel Description

Hotel near Anchorage Museum in Anchorage

Seaside stay

Within a 10-minute walk of this Downtown Anchorage hotel, you'll find Anchorage Museum and Anchorage 5th Avenue Mall. William A. Egan Civic and Convention Center and Log Cabin Visitor Information Center are also within half a mile (1 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. Express check-out, luggage storage, and laundry facilities are also on offer.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 130 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include room service, free weekday newspapers, and free local calls.

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Non Smoking (No Pets Allowed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

GuestHouse Anchorage ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for GuestHouse Anchorage

Everyone (8)
2 out of 5
Staff was cordial. Hotel is next to a main drag and is noisy. Questionable characters in and out of lobby. Had a couple that sounded drunk and were having marital arguements next room, using profanity and shouting. The staff did respond twice in response to two calls I made to the front desk about the issue. Housekeeping kept the room clean, although rooms are somewhat antiquated. Queen matress was new and linens were clean.

Posted by on Jan 22, 2019

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Comment from Hotel Management

Feb 6, 2019 by Tammy B. Wanner

Thank you for taking the time to provide feedback. We are always looking for ways to improve our guest experience and we will be sure to follow up on many of the items you mention in your review. Thank you again for your comments.

3 out of 5
This was booked with two free breakfasts each day. We found out when we got there that they do not provide their guests breakfast. Did not feel safe. Transient population using same hotel. Limited parking.

Posted by on Apr 6, 2018

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Comment from Hotel Management

Apr 15, 2018 by Tammy Wanner

Good Morning, Thank you for taking the time to let us know about your recent stay with us. We offer many different rates, which may or may not include breakfast. Please forward your reservation information. If breakfast was included, the cost will be refunded back to you. Thank you for your feedback and we hope you will come back and stay with us again.

2 out of 5

not a good stay

This place was the choice of vagrants, drug addicts and the homeless. Every time I walked outside, someone was asking me for money. The sheets and pillow cases had blood stains on them. The carpet in the room was stained. The sheets were terribly scratchy and the A/C unit controls didn't work. I'm bleaching all my whites (I threw way all my dark clothes) because I think my bed had bad bugs. Not a great experience. Will never stay at a Guest House Inn again!

Posted by , from anchorage ak on Jul 3, 2017

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Comment from Hotel Management

Aug 12, 2017 by Tammy B. Wanner

I was shocked to read your recent review. This kind of information is taken very seriously. It would be appreciated if you could please provide your reservation details to order that we may investigate your claims as our monthly inspection found no bed bugs. I personally am a part of the Management team that oversees the rooms department and have heard nothing including the entire Management staff, in regards to the above claim. As I am sure you are aware, bed bugs are an unfortunate concern for any business that deals with traveling guests. That can include airplanes, trains, hotel rooms and even movie theaters and taxi cabs. I am very sorry for what your family is experiencing. Again, this kind of information is taken very seriously and our Hotel takes great pride in the cleanliness and care we provided to our guests. Thank you for your time again on providing your feedback.

5 out of 5

Great place to stay in Anchorage!

The Anchorage Guesthouse met our needs. Clean rooms, friendly and helpful staff, convenient shuttle to/from airport, reasonable rates.

Posted by on Aug 15, 2016

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Comment from Hotel Management

Jan 12, 2017 by tammy@ghalaska.com

Thank you so much for your review. I am so happy you enjoyed your stay with us! Please visit us again when you are in Anchorage.

3 out of 5

Quick over night stay

Cons: Alternative beverages for young guests (hot chocolate). More shuttles for busier times.
Our flight arrived around midnight, we called the hotel to schedule our shuttle after we retrieved our bags. I was told that a shuttle was headed our way. It arrived approximately 15 minutes later, only for us to have to wait for him to return to the hotel and come back because there was not enough room for everyone in our group. The driver was very nice and apologized for the inconvenience. Checking into the hotel was slow, although the gentleman checking us in was very pleasant and helpful. The process or steps he had to do seemed out of date resulting in increased waiting times at the front desk. Our rooms were average, met our needs. The staff the next day was fantastic. They were able to give us a very reasonable late check out, which was awesome. One recommendation would be to have hot chocolate or something besides tea and coffee for the young guests.

Posted by on Jul 18, 2016

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Comment from Hotel Management

Jan 12, 2017 by tammy@ghalaska.com

Thank you taking the time to share your comments about our hotel. I am glad you found our customer service very friendly. However, I am sorry to hear about the service you received upon your arrival to Anchorage. Your comments enable us to make changes to create a better experience in the future. Thank you for choosing GuestHouse Anchorage Inn and we look forward to welcoming you back in the future!

1 out of 5

Zero sleep

Pros: Location. Pick up from airport and drop off at the train station was very helpful.
Cons: Everything, specifically front desk clerks taking care of the noise and other patrons. People were partying right outside the lobby.
Location: Near the train station
There must have been a party going on! People running up and down the stairs all night, clomping overhead, vomiting at 5:00AM. When we complained, staff said "sorry about that. Friday night in Anchorage". Worst stay in a hotel ever!

Posted by on Sep 11, 2015

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5 out of 5

great hotel close to stores

Pros: the staff was very friendly and helpful all except 1
Cons: They can do better with the breakfast
Location: location was great
well the staff was very helpful I though they went beyond to help me all except 1 the they can do better with the breakfast other then that they or great!

Posted by , from West Palm Beach Florida on Aug 13, 2015

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4 out of 5

Downtown location but not bad.

Pros: The rooms were very comfortable and well arranged. I liked the Travelocity price. Lodging in Anchorage in the tourist season is very expensive, so we
Cons: At first it appeared to be a very poor neighborhood, but in looking back I think it was just a typical downtown, not-brand-new hotel.
Location: It was on one of the two main streets of downtown Anchorage so walking to many activities was very easy. I am unable to walk that much, but the rest
We arrived in Anchorage on the bus at 8:30 p.m. and called for the hotel shuttle. They let us know that their shuttle only runs from the airport and the train station, so we had to take a cab--two cabs as there were 8 of us. I asked for the cab number which she cheerfully provided. Fortunately the distance was quite short, so it wasn't expensive. The rooms were nice size and very clean, and we were located close together. Each room had a refrigerator, microwave, and television. Everything was in good working order. It is an older downtown hotel, but there were several restaurants within walking distance. The a.m. shuttle to the airport was fast, efficient, and free.

Posted by , from CO on Aug 7, 2015

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Renovations + Closures

This property is closed from September 1 2020 to September 30 2021 (dates subject to change).

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Public spaces have free WiFi. A 24-hour business center and a meeting room are available. The business-friendly GuestHouse Anchorage also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Anchorage hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ted Stevens Anchorage International Airport (ANC) (10.1 km / 6.3 mi)
  • Train station: Anchorage Alaska Railroad Depot (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

GuestHouse Anchorage offers 130 accommodations with complimentary weekday newspapers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Ecotours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 2.00 per accommodation, per night

The resort fee includes:

  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 1 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.