Hampton Inn Anchorage ratings based on 31 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hampton Inn Anchorage
Everyone (16)Couples (4)Family (9)
4 out of 5
The property has an Applebee's in the same parking lot. Fairly quiet for being just off C street. Easy locoation to and from the airport.
Posted by Richard on Apr 28, 2023
Was this review helpful to you?
Comment from Hotel Management
May 4, 2023
by Haila Moss (Assistant General Manager)
Thank you for taking a moment to share your experience. I am very happy to hear that you enjoyed your stay! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
4 out of 5
Posted by Richard on Apr 10, 2023
Was this review helpful to you?
Comment from Hotel Management
May 4, 2023
by Haila Moss (Assistant General Manager)
Thank you for taking a moment to share your experience. I am very happy to hear that you enjoyed your stay! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
3 out of 5
Didn’t know the pool was closed for maintenance until we checked in. The hotel had just done a renovation and the heat wasn’t set up properly. In the middle of the night the heater started making super loud noises and when I called the front desk they seemed annoyed and didn’t really help.
Posted by Jeffrey, from North Pole on Mar 18, 2023
Was this review helpful to you?
Comment from Hotel Management
Mar 19, 2023
by Haila Moss (Assistant General Manager)
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I also want to apologize for the unforeseen maintenance issues with our swimming pool. I will address your feedback with our team. If there is anything else I can do for you at this time, please call me directly at our hotel phone number. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
4 out of 5
Receptionist was very friendly. Rooms and facilities are excellent.
Posted by MICHAEL, from KENAI on Dec 19, 2022
Was this review helpful to you?
Comment from Hotel Management
Jan 15, 2023
by Haila Moss (Assistant General Manager)
Thank you for taking a moment to share your experience. I am happy to hear your experience at our hotel was to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
3 out of 5
Staff was very nice
Posted by Cindy on Sep 13, 2022
Was this review helpful to you?
1 out of 5
This was the worst hotel experience ever. It was in the midst of some kind of renovation at the peak visitor season. The Wi-Fi didn’t work, there was no breakfast or even coffee in the lobby. The black out shade rolled down but wouldn’t roll up so two days in a dark room. I chose this hotel because it had a basic gym and I’m trying to rehabilitate from a knee surgery. It didn’t even have a basic clock in the room or a “no disturb “ sign to hang on the door knob. I asked the manager about compensation? He responded that they couldn’t compensate me but they could give me member reward points. Why would I ever want reward points to go back there?
Posted by Christopher on Jul 21, 2022
Was this review helpful to you?
1 out of 5
It was not posted as under construction. That would certainly have affected our decision to stay there. The room had filthy carpets with grease stains on it . There wasn’t any lights or lamp in the room aside from one wall mounted on one side of the bed. When we entered had to feel along the wall to find the bedside lamp.,it was so dark in there. The tv system didnt work in either of the two rooms that we reserved. In one room you had to get up off the toilet and walk across the room to get the toilet paper on a top shelf as there was no toilet paper holder. There was a mattress and chairs in the stairwell so if there was a fire, good luck using the hall stairs as an escape route! To get breakfast we had to drive to a hotel down the road! There were no vending machines in the hotel to even grab a snack. The one and only plus i could give was the outstanding service the lady at the counter with the flower in her hair gave us. She could not have been more helpful under very unfavorable circumstances! She even helped us load our luggage in our car in the pouring rain! God love her! For all of this we got to pay over 300$ plus for two rooms for two nights! We will be staying elsewhere when we come to Anchorage next.
Posted by Wake on Jul 19, 2022
Was this review helpful to you?
5 out of 5
Nice quiet hotel. That’s a big plus for me. Clean, comfy furniture, plenty of nice lighting. The bathroom has lots of room to put makeup and toiletries while you’re dressing. A very pleasant experience all around.
Posted by Enid A on Dec 17, 2021
Was this review helpful to you?
3 out of 5
Posted by Aimee on Aug 17, 2021
Was this review helpful to you?
4 out of 5
Breakfast was good but logistics were poorly planned. Using frozen breakfast burritos and Jimmy Dean sandwiches were good but too many people for one small microwave. Either get more microwaves or heat them up before bringing them out.
There was an error importing /Anchorage-Hotels-Hampton-Inn-Anchorage.h79373-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Anchorage-Hotels-Hampton-Inn-Anchorage.h79373-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Hampton Inn Anchorage is 3.9 mi (7-min drive) away from the Ted Stevens Anchorage Intl. Airport (ANC) airport, the closest popular airport to the property.
Hampton Inn Anchorage offers a free airport shuttle, available 24 hours a day, on request.
Hampton Inn Anchorage offers free on-the-go breakfast every day from 6 AM to 9:00 AM.
No, there is no casino at this hotel.
Check-in is from 4:00 PM - 12:30 AM.
This hotel offers free self parking.
Hampton Inn Anchorage does not have a pool.
There are no spa services available at this hotel.
Hampton Inn Anchorage is 2.5 mi away from Anchorage.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
