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Hilton Garden Inn Anchorage

3-star property
4555 Union Square Drive, Anchorage, AK 1-855-201-7819

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3.7 out of 5
Good!
See all 16 Travelocity Reviews

"Great location, wonderful food within walking distance! " More

By a verified traveler on Mon 09 Aug 2021

Points Of Interest

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Hotel Description

3-star hotel in Midtown Anchorage

City center stay

With a stay at this Midtown Anchorage hotel, you'll be within half a mile (1 km) of Business Park Wetlands Special Management Area and 2 miles (3 km) of Z.J. Loussac Library - Main Branch. Campbell Creek Greenbelt Park and Pop Carr Park are also within 2 miles (3 km).

Renovated in 2017

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A coffee shop, a terrace, and a lobby fireplace are also on offer.

Free Internet, refrigerators

The 125 individually furnished guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Standard Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$135* Per night/room Sep 26 - Sep 27

Standard One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Two Queen Beds Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed, with Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Anchorage ratings based on 16 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Anchorage

Everyone (6) Couples (1) Family (1)
5 out of 5
Great location, wonderful food within walking distance!

Posted by on Aug 9, 2021

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2 out of 5
The property has a good central location, however due to staffing shortages there were issues. We were checked in to the wrong type of room, and it had not been properly cleaned. The manager came to our room to resolve the issue, and she was great. However, the gentleman at the front desk acted like he was going above and beyond to get us into the correct room we had reserved. Only one person was working in the cafe, taking orders, bussing tables, and washing dishes. We felt sorry for her, as she was doing her very best, very kind, but completely Overwhelmed by a typical breakfast rush. Upon check out, the double doors to the hotel broke and would only open about 18 inches. The shuttle was dilapidated as well with broken down seats.

Posted by on Aug 9, 2021

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1 out of 5
Old, dirty, loose carpeting. No info. Package at check-in.

Posted by on Jul 28, 2021

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5 out of 5

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 25, 2021 by Kash

thank you for taking time to give the awesome review

4 out of 5

Posted by on Nov 21, 2020

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Comment from Hotel Management

Dec 10, 2020 by kash

Thank you

4 out of 5
Because of COVID it’s pretty quiet, pool and gym not open and reduced menu at restaurant but the steak was good

Posted by , from Ketchikan, Ak on Sep 22, 2020

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4 out of 5

Posted by on Jul 14, 2020

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4 out of 5

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Erik Mendoza, General Manager

Thank you for your response. We look forward to your next arrival.

2 out of 5

Why clean the jacuzzi on a weekend? Didappointed

It was ok. Disappointed by fact I changed reservations to this hotel because it had a pool and jacuzzi... for my weekend relaxation. Annoyed. Finally saturated it was ok

Posted by , from anchorage ak on Sep 28, 2015

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3 out of 5

Smelled like smoke

Pros: Free Internet
Cons: Noisy
The room was a 'non-smoking' room but it smelled of heavy smoke. If it wasn't for the smoke smell, the room would have been great. The room however wasn't worth the costs.

Posted by , from Anchorage, AK, USA on Oct 2, 2012

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About the Hilton Garden Inn Anchorage

Location 4555 Union Square Drive, Anchorage, AK 99503

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Anchorage. A roundtrip airport shuttle is free (available 24 hours). A complete renovation of Hilton Garden Inn Anchorage was completed in August 2017. This 3-star Anchorage hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Anchorage Alaska Railroad Depot (6 km / 3.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Hilton Garden Inn Anchorage offers 125 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Anchorage hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in August 2017.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

The Garden Grille & Loung - This bar specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.99 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anchorage Hilton Garden Inn
  • Hilton Garden Inn Anchorage
  • Hilton Garden Inn Hotel Anchorage
  • Hilton Garden Inn Anchorage Hotel
  • Hilton Garden Inn Anchorage Hotel Anchorage
  • Hilton Anchorage Anchorage
  • Hilton Garden Inn Anchorage Hotel
  • Hilton Garden Inn Anchorage Anchorage
  • Hilton Garden Inn Anchorage Hotel Anchorage

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.