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Mercure Andorra

4.0 star property
4-star spa hotel near Pyrenees Andorra Shopping Centre

Choose dates to view prices

Photo gallery for Mercure Andorra

Indoor pool, open 10:30 AM to 1:30 PM, sun loungers
Front of property
Down comforters, minibar, in-room safe, desk
Daily buffet breakfast for a fee
Exterior
Reviews
8.2

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Carrer de La Roda, 2, Andorra la Vella, AD500
  • Popular LocationAndorra Massage5 min walk
  • Popular LocationPyrenees Andorra Shopping Centre5 min walk
  • Popular LocationCasa de la Vall9 min walk

Room options

View all photos for Superior Room, Multiple Beds

Down comforters, minibar, in-room safe, desk

Superior Room, Multiple Beds

10/10 Exceptional
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Down comforters, minibar, in-room safe, desk

Standard Room, Multiple Beds

9.2/10 Wonderful
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 Double Bed

7.7/10 Good
  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

8.9/10 Excellent
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Andorra la Vella

In Andorra la Vella .Your stay at this Andorra la Vella hotel places you within a 10-minute walk of Pyrenees Andorra Shopping Centre and Placa del Poble. Casa de la Vall is within half a mile (1 km) and Vallnord Ski Area is within 12 miles (20 km).

What's nearby

  • Andorra Massage - 5 min walk
  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Church of Saint Stephen - 8 min walk
  • Casa de la Vall - 9 min walk
  • Caldea Spa - 14 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • L'Orri - 4 min walk
  • Lizarran Andorra - 3 min walk
  • Starbucks - 4 min walk
  • Zenith Brunch & Coffee - 5 min walk
  • Buffet El Grill - 5 min walk

About this property

Mercure Andorra

4-star spa hotel near Pyrenees Andorra Shopping Centre
Mercure Andorra offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges.

A business center and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Andorra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Andorra la Vella hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop
Mercure Andorra offers 172 accommodations with minibars and safes. Beds feature down comforters. Satellite television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 10 to 12 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from May 6 2024 to May 10 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15–16 for adults, and EUR 10–12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Pool access available from 10:30 AM to 1:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mercure 4 Hotel Andorra
Mercure Andorra 4
Mercure Andorra Hotel Andorra La Vella
Mercure Andorra Hotel
Mercure Andorra Andorra La Vella
Mercure Andorra
Mercure Andorra Hotel
Mercure Andorra Andorra la Vella
Mercure Andorra Hotel Andorra la Vella

Frequently asked questions

How close is Mercure Andorra to the airport?

Mercure Andorra is 16.7 mi (45-min drive) away from the La Seu d'Urgell (LEU) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Andorra?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Mercure Andorra on May 27, 2024 start from $84.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Andorra have an airport shuttle?

Airport shuttle services are not available at Mercure Andorra.

How close is Mercure Andorra to the beach?

This hotel is 6.3 mi (14-min drive) from Pontal de Maceió Beach.

Does Mercure Andorra offer free breakfast?

Free breakfast isn’t offered at Mercure Andorra, but buffet breakfast is offered for a fee of between EUR 15 and 16 for adults, EUR 10 and 12 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Mercure Andorra?

No, there is no casino at this hotel.

What time is check-in at Mercure Andorra?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Mercure Andorra?

Free parking is not available at this hotel. Self parking is available for EUR 26 per night.

Does Mercure Andorra have a pool?

Mercure Andorra features an indoor pool. Guests can enjoy pool access from 10:30 AM to 1:30 PM.The pool will be unavailable from May 6 2024 to May 10 2024 (dates subject to change).

Does Mercure Andorra have a restaurant?

Yes, there are 3 restaurants on site.

Does Mercure Andorra have a spa?

Yes, this hotel has a spa. Note that spa services and facilities will be unavailable from May 6 2024 until May 10 2024 (subject to change).

How close is Mercure Andorra to downtown Andorra la Vella?

Mercure Andorra is 0.3 mi away from Andorra la Vella.

Mercure Andorra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 244 reviews" "
Rating 8 - Good. 107 out of 244 reviews" "
Rating 6 - Okay. 30 out of 244 reviews" "
Rating 4 - Poor. 16 out of 244 reviews" "
Rating 2 - Terrible. 5 out of 244 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Colin

Stayed 2 nights in Oct 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value, luxury hotel
This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stayed 1 night in Sep 2022

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Troy

Stayed 3 nights in Jun 2022

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

MARK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
pretty good
Stayed 3 nights in Sep 2021