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"The Azzurro Hotel for the most part was a nice hotel. There were some minor items that could use improvements. Check in was easy. The people who cl ... " More

By a verified traveler on Tue 10 Apr 2018

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Hotel Description

3-star hotel near Walking Street

Heart of Angeles City

You'll be steps from Casino Filipino and within a 10-minute walk of Walking Street with a stay at this Balibago hotel. Also, Stotsenberg Park is within half a mile (1 km) and Bayanihan Park is within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a rooftop terrace. Unwind with a drink at the bar/lounge and enjoy perks like free breakfast and free WiFi. You'll appreciate the area shuttle, coffee shop/cafe, and terrace.

Deluxe Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Azzurro Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Azzurro Hotel

Everyone (2)
2 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Oct 3, 2019 by Anne Zablan-Sangalang

Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the review during your stay in our hotel. We are looking forward to be of your

3 out of 5

Vacation in Angeles City.

Pros: Food ordered from both restaurants was good. Employees were very nice.
Cons: Room insulation to sound and everything I mentioned needing improvement. Also, the front desk needs to keep more small bills to make change for tips.
Location: Great for walking distance to Fields, Clark, downtown Angeles, and the Casino. Lots of restaurants to eat at and atm right next to the hotel.
The Azzurro Hotel for the most part was a nice hotel. There were some minor items that could use improvements. Check in was easy. The people who clean the room were fantasic. The room was an executive and was big and very comfortable and the view was of Mt Arayat. The restaurant was open 24/7 making it nice to get a meal. The areas needing improvement was lack of communication. The facility do not have times of operation. One webpage said that the restaurant on the roof had a special of bucket of beers between 4-8 (I believe) and I went up at 5pm to find no one there. I found out later they opened at 6pm As for the restaurant in the lobby it would also be helpful to have an in room restaurant menu so one could call down and order food. The breakfast was another area I think could use a little improvement. The problem is that once something runs out they don't seem to refill it. So if you come in and they had say pandesal and they were out at 8am they wouldn't refill it. Same with the chaffing dishes. If it ran out you didn't get any. I found this funny, but not near as funny as them running out of coffee at 9:30am when breakfast ends at 10am. So it would be nice to have them keep a better eye on refilling the buffet. The biggest problem I had was the music from the roof was really loud and even when that was turned off at about midnight then the music from the clubs in the area kept you up until 4am. That was the killer for my vacation very little sleep.

Posted by on Apr 10, 2018

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Comment from Hotel Management

Apr 13, 2018 by Joyce Alfuente - Front Office Supervisor

Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I am glad also that you enjoy our food and for praising the staff. My sincere apology for the buffet service that you experienced. This is well noted and assure you that this will discuss to the concern department. I hope that I can convince you to change your mind about another visit to our property if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel! Warm Regards, Azzurro Hotels and Leisure Inc.

Renovations + Closures

The following facilities or services will be unavailable from February 23 2023 to December 31 2023 (dates subject to change):

  • Sauna
  • Spa
  • Spa tub

The property will be renovating from February 23 2023 to December 31 2023 (completion date subject to change). The following areas are affected:

  • Sauna
  • Select guestrooms
  • Spa tub

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. Azzurro Hotel also features a rooftop terrace, coffee/tea in a common area, and concierge services. An airport shuttle (available on request) and an area shuttle are available for a fee.

  • 118 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Azzurro Hotel offers 118 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.

Azzurro Hotel has 2 restaurants on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Azzurro Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1100.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Azzurro Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Cash deposit required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 1500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 500 per vehicle (one-way)
  • Late check-out fee: PHP 200
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: PHP 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Mint
  • Best Western Mint Angeles City
  • Best Western Mint Hotel
  • Best Western Mint Hotel Angeles City
  • Azzurro Hotel Angeles City
  • Azzurro Hotel
  • Azzurro Hotel Mabalacat City
  • Azzurro Mabalacat City
  • Hotel Azzurro Hotel Mabalacat City
  • Mabalacat City Azzurro Hotel Hotel
  • Hotel Azzurro Hotel
  • Azzurro
  • Best Western The Mint
  • Azzurro Hotel Hotel
  • Azzurro Hotel Angeles City
  • Azzurro Hotel Hotel Angeles City

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.