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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Guest reviews

12 reviews
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBayanihan Park5 min walk
Popular LocationSalakot Arch5 min walk
Popular LocationWalking Street9 min walk
AirportAngeles City (CRK-Clark Intl.)23 min drive

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    About this area

    Angeles City

    DM Residente Resort is located in Angeles City's Balibago neighborhood. Clark Freeport Zone and Walking Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aqua Planet. Deca Clark Wakeboard Pampanga and Nayong Pilipino are also worth visiting.
    View in a map
    Popular Location

    What's nearby

    • Bayanihan Park - 5 min walk
    • Salakot Arch - 5 min walk
    • Walking Street - 9 min walk
    • SM City Clark - 9 min walk
    • Casino Filipino - 11 min walk

    Getting around

    • AirportClark Intl. Airport (CRK) - 23 min drive

    About this property

    DM Residente Resort

    This hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. All 16 rooms have flat-screen TVs with cable channels and feature kitchenettes with refrigerators, stovetops, and microwaves. Guests will also find free WiFi, living rooms, and room service.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Cashless transactions are available for all charges at the property
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks are required at the property
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Roundtrip airport shuttle (surcharge) during limited hours
    • Airport shuttle on request

    Food and drink

    • Breakfast available for a fee: PHP 175-350 for adults and PHP 175-350 for children
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Outdoor pool

    Family friendly

    • Kitchenette
    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)
    • Separate living room

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English

    Business services

    • 1 meeting room

    Outdoors

    • Garden
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Shower

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Kitchenette
    • Microwave
    • Refrigerator
    • Stovetop

    More

    • Desk
    • Safe
    • Separate living room

    Policies

    Check-in

    Check-in time starts at 2 PM
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Airport shuttle service is available on request during limited hours
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are available for PHP 350 per night
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Tourism fee: PHP 20.00 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between PHP 175 and PHP 350 for adults, PHP 175 and PHP 350 for children (approximately)
    • Airport shuttle fee: PHP 3500 per vehicle (one way)
    • Rollaway bed fee: PHP 350 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    2.8
    12 reviews
    5 - Excellent
    0
    4 - Good
    5
    3 - Okay
    3
    2 - Poor
    0
    1 - Terrible
    4

    2.7/5

    Cleanliness

    2.5/5

    Staff & service

    3.0/5

    Amenities

    2.6/5

    Property conditions & facilities

    1/5 Terrible

    Traveled with family
    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    never book this hotel
    no hot water TV had only 2 channels that worked, front door lock was broken, front desk staff was very unhelpful bathroom was the size of an airplane bathroom
    Stayed 1 night in Jan 2020

    1/5 Terrible

    Traveled with group
    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Worst hotel ever stayed in, bar none
    It was a plain mess! 1. Check-in >> The address does not match Google or the actual building/s to be stayed in. Swimming pool is already closed at 10pm (and it's indoors!!!). 2. Room >> front door lock is really difficult to un/lock, wifi strength is so weak it can't reach most of the room/s (only just a corner near the tv) >> our booking was for 6 people, and we are charged as such via hotels.com, but hotel mgmt insists on numerous occasions that the room is only just for 4 and that we would be given amenities for 4. They did give us free towels and toiletries when we asked, but the others, like the breakfast, we had to put cash out (which, if recalculated on the site, is already paid for!!!), and mgmt doesn't even blink when i said it's the miscommunication between the hotel and the website (hotels.com/expedia) and still insists on having us pay for the meals over 4 people. What customer service!!! >> we emailed multiple occasions both the hotel email and for expedia, but still no avail, doesn't look like they care for the customer at all. And to be clear, my friends and I are having a hard time seeing how the whole package amounts to approx 7.5k when we get BS service, bad aircon, no utensils, lack of amenities, etc etc. The title says it all!!!! Never have i been so outraged in my many hotel experiences, this trumps them all in uselessness and absurdity.
    Stayed 1 night in Dec 2019

    1/5 Terrible

    Sad face IconDisliked: Staff & service
    Over priced for very ordinary accommodation, there are much better hotels in town at a more reasonable price
    Stayed 1 night in May 2019

    4/5 Good

    Happy face iconLiked: Staff & service
    Sad face IconDisliked: Property conditions & facilities
    Stayed 1 night in Mar 2019

    3/5 Okay

    Happy face iconLiked: Staff & service
    Pricey at a fair stay
    Should have booked for 2 adults only as the room could actually fit 4 adults. What i paid is for 3 adults where a charge of an extra bed was made but the extra bed couldnt be used as it keeps on disaligning and the sheets provided weren't even pressed and really cheap, not comfortable. The towels were not provided immediately and we had to follow up 3 times and it arrived around 9pm. The heater at the cr had to be checked by 2 persons before it worked. Should have been made ready as mine was a confirmed booking. The check-in area is around 100meters away from our room and we had to walk there to checkin and eat breakfast. Breakfast was not good and at very small portion. Was pricey at P175 and wasnt even good. Lots of mosquitoes in the room. But pool was ok and the area is nice. However, We had to call the guard at the front gate before we can get out of the parking gate at the back- quite hassle. An extra blanket would cost P100. no comforter provided, only a thin linen. Two small packets of shampoo was provided but had to throw it as it looks disgusting and contains very little like 2ml. Staff are friendly though.