Skip to main content
Beginning of main content
5.0 out of 5

"In spite of the fact that the clouds were low and glimpsing the volcano was limited to a small percentage, the grounds were beautiful with varied pla ... " More

By a verified traveler on Wed 10 Jan 2024

Enter dates to see availability

Hotel Description

Family-friendly 3-star hotel near Lake Arenal

On lake

You'll be within half a mile (1 km) of Lake Arenal and 2 miles (3 km) of FlyZone Wakeboard School with a stay here. Tenorio Volcano National Park is within 6 miles (10 km) and Tronadora Arena is within 9 miles (15 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. There's fun for all ages with a lazy river and a playground, and families will appreciate the onsite laundry facilities. Enjoy the sauna and free perks like full breakfast and free self parking.

Family Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Panoramic Villa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room (Jungle)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Mystica ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Mystica

Family (1)
5 out of 5
In spite of the fact that the clouds were low and glimpsing the volcano was limited to a small percentage, the grounds were beautiful with varied plant life laid out well. It was wonderful to begin the day looking out on so much beauty. Every breath was filled with peace and beauty

Posted by on Jan 10, 2024

Was this review helpful to you?
Comment from Hotel Management

Jan 11, 2024 by Barbara Moglia

Siamo grati per le belle parole dedicateci. Un caloroso augurio di buon 2024 da tutto lo staff.

Property Features

Hotel Mystica offers its guests a full-service spa, a lazy river, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A sauna, spa services, and a terrace are also featured at the family-friendly Hotel Mystica. Self parking is free. This 3-star Santa Rosa hotel is smoke free.

  • 1 floor
  • 12 guestrooms or units
  • 7 buildings
  • Built in 1994
  • Full breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Lazy river
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Hotel Mystica offers 12 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature down comforters. This Santa Rosa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • In-room dining
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Sound-insulated rooms
  • Exterior corridor access
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free full breakfast daily from 7:30 AM to 9:30 AM.

MYSTICA - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a lazy river, an outdoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hot springs nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Game viewing on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets and service animals are not allowed at Hotel Mystica

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Restaurant reservations must be made at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

  • Humane animal treatment
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9:00 PM
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Hotel Names

  • Hotel Mystica
  • Hotel Mystica Tilaran
  • Mystica Tilaran
  • Hotel Mystica Angeles
  • Mystica Angeles
  • Hotel Hotel Mystica Angeles
  • Angeles Hotel Mystica Hotel
  • Hotel Hotel Mystica
  • Mystica
  • Hotel Mystica Hotel
  • Hotel Mystica Santa Rosa
  • Hotel Mystica Hotel Santa Rosa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Santa-Rosa-Hotels-Hotel-Mystica.h4897314-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Santa-Rosa-Hotels-Hotel-Mystica.h4897314-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Santa-Rosa-Hotels-Hotel-Mystica.h4897314-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.