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4.5 out of 5

"Great place to stay comfortable and location great " More

By a verified traveler on Fri 22 Jul 2022

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Hotel Description

3.5-star hotel near University of Michigan

Bryant Pattengill West stay

With a stay at this Bryant Pattengill West hotel, you'll be within half a mile (1 km) of Briarwood Mall and 2 miles (3 km) of Buhr Park. University of Michigan and Cobblestone Farm are also within 3 miles (5 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149* Per night/room Oct 30 - Oct 31

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Executive King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Kensington Hotel ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kensington Hotel

Everyone (5) Couples (1) Family (9)
5 out of 5
Great place to stay comfortable and location great

Posted by , from MOUNT MORRIS on Jul 22, 2022

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Comment from Hotel Management

Jul 30, 2022 by Ben S - Assistant Front Office Manager

Hello Sharon, Thank you for taking the time to review your stay. We value presenting high levels of service with a mission of exceeding your expectations at the Kensington Hotel and it looks like we were able to hit that mark for your stay! I look forward to welcoming you back into the Ann Arbor area soon!

5 out of 5
The staff was more than hospitable. The pool area was great. The rooms were clean and had comfortable beds. It’s everything you could ask for.

Posted by on May 20, 2022

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Comment from Hotel Management

Jun 11, 2022 by Ben S - Assistant Front Office Manager

Claire, I am so excited you enjoyed your stay with us! Our staff works hard to create relaxing and memorable experiences for every guest. I look forward to the opportunity to welcome you into our hotel again soon!

5 out of 5

Posted by , from SOUTHGATE on Apr 23, 2022

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4 out of 5
N/A

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 19, 2021 by Aaron - Operations Manager

Thank you for reviewing your recent stay, we are delighted to hear that you enjoyed your stay, and we appreciate the feedback. We are looking forward to your next stay with us.

1 out of 5

Posted by on Jun 30, 2021

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4 out of 5
We usually stay here when we visit AA. Pool area especially courtyard very nice. Always been very clean. Bed is nice. Bathroom had a little bit older sink/toilet/tub but totally functioning

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 8, 2021 by Karen - Assistant Front Office Manager

We are pleased to be your hotel to stay at during your trips to Ann Arbor. We are thrilled you had a chance to enjoy our indoor pool and patio courtyard area during your stay. We appreciate your feedback as we use this to improve. Thank you!

5 out of 5
Fun hotel very classy

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 12, 2021 by Karen W.

Thank you for staying with us! We appreciate your kind words and are happy you had a fun stay. We hope to welcome you back soon!

5 out of 5
Check-in was fast and we were offered drinks and my son received a cute goodie bag. He mentioned it being his birthday and the staff sent warm cookies to our room. Such a wonderful touch to our stay!!!! The pool was large and we had a great swim. The property itself has had some updates making it nice. Our bed was very comfortable and overall the room was nice although missing some attention to details. We would come back for sure!

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by Meg - Front Office Manager

Good Morning, THANK YOU for the excellent review of your recent stay with us. I am thrilled to hear it went so well and that you enjoyed many of the amenities that we offer. We look forward to seeing you again soon.

2 out of 5
The table and tv counter were sticky. Bath robes and towels felt old and rough. No shower cap. Tissues felt like paper.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 14, 2019 by Meg - Front Office Manager

Thank you for reviewing you recent stay with us. I do apologize that you experienced any room issues. If I can be of further assistance, please feel free to reach out to me personally

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by Meg - Front Office Manager

Thank you for the excellent review of your recent stay. I hope you had a wonderful time and we look forward to seeing you again soon

Renovations + Closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

The Kensington Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. There are 10 meeting rooms available. A library, a terrace, and multilingual staff are also featured at the business-friendly The Kensington Hotel. Self parking is free. A complete renovation of The Kensington Hotel was completed in June 2016. This 3.5-star Ann Arbor hotel is smoke free.

  • 200 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

The Kensington Hotel offers 200 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in June 2016.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 11:00 AM.

Rel.ish - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hunting nearby
  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 15.00 for adults, USD 3.00 and USD 15.00 for children (approximately)
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kensington Court
  • Kensington Court Ann Arbor
  • Kensington Court Hotel
  • Kensington Court Hotel Ann Arbor
  • Kensington Hotel Ann Arbor
  • Kensington Ann Arbor
  • The Kensington Court
  • The Kensington Hotel Hotel
  • The Kensington Hotel Ann Arbor
  • The Kensington Hotel Hotel Ann Arbor

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.