- Check-in time starts at 2:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to Covid-19 restrictions, Land of Legends theme park is closed. The property's theme park shuttle is out of service until further notice.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and beverages are not allowed at this property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices and the Safe Travels (WTTC - Global) cleaning and disinfection practices.
- One child stays free
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property confirms they are implementing enhanced cleaning measures
- Service animals not allowed
- Individually-wrapped food options are not available
- Debit cards
- gap period enforced between guest stays 24 hours
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