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4.7 out of 5

"Book it! This is an amazing boutique hotel and even better staff. Melvin and Lisseth are amazing! Great customer service from beginning to end! L ... " More

By a verified traveler on Sun 10 Feb 2019

Hotel Description

4-star eco-friendly B&B near Central Park

Heart of Antigua Guatemala

Within a 10-minute walk of this Antigua Guatemala B&B, you'll find Central Park and Antigua Guatemala Cathedral. Santa Catalina Arch and San Jose el Viejo Ruins are also within half a mile (1 km).

Free breakfast

This bed & breakfast features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like local cuisine breakfast and WiFi in public areas. A terrace, a garden, and a lobby fireplace are also on offer.

Free WiFi, comfy beds

The 10 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include minibars, room service, and TVs with cable channels.

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Casa Encantada ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa Encantada

Everyone (4)
5 out of 5
Book it! This is an amazing boutique hotel and even better staff. Melvin and Lisseth are amazing! Great customer service from beginning to end! Location - safe and close to Central Park and all the sites. Room - #6; very peaceful and private Bed - extremely comfortable with luxurious linens; lots of pillows Cleanliness - spotless! Breakfast - delicious and filling. Enjoy!

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 10, 2019 by Guest Relations Manager

Thank you so much for taking the time to share your experience! We are so happy to know you've had a great time with us, hope you come back soon! Sincerely,

5 out of 5
It is a very special place, really "enchanted" and the people are quite friendly a helpful. The room was lovely and immaculate and the breakfast, superb. I would encourage everyone and anyone to stay at Casa Encantada!

Posted by , from Colombia on Nov 17, 2018

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Comment from Hotel Management

Nov 18, 2018 by Guest Relations Manager

Dear Catalina, we appreciate so much your kind comments. Please come back soon!

5 out of 5

A dream come true

Pros: Everything, the rooms, terrace, feel, gardens.
Location: Very close to Antigua central park. Feel safe all the time walking at night. Close enough to walk everywhere and enjoy museums, restaurants, churches
Beautiful small hotel, so nice and comfortable. Feel welcome all the time. Doña María, the lady that helped with breakfast is so nice and attentive. Love it, want to go back ASAP.

Posted by , from Costa Rica on Feb 2, 2017

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Comment from Hotel Management

Feb 10, 2017 by Guest Relations Manager

Dear Hanni, We appreciate very much that you've shared your comments with our team, we hope to be at your service again really soon! Warm wishes,

5 out of 5

I've stayed here before and I absolutely love it!

Pros: Location, quietness, personal service and ambiance!
Cons: I wouldn't change anything!
Location: Walking distance to the central park and to many of the ruins.
Totally enjoyed everything, even the access to Porta Hotel Antigua's pool and spa! Love the breakfast, too!

Posted by on Mar 24, 2015

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Comment from Hotel Management

Apr 27, 2015 by Guest Relations Manager

We are so glad you enjoyed so much your stay with us!

5 out of 5

Let my pictures tell you the story!

Pros: Free breakfast, Free Internet, the right place to relax and enjoy antigua!
Please say hi to Marvin, Genaro, and Agustina from me. They made my two day stay a pampering, re energizing experience!

Posted by , from Chicago, IL, USA on May 24, 2012

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4 out of 5

Comfortable stay in a beautiful setting

Pros: Free breakfast, Close restaurants, inexpensive laundry
Cons: erratic wi-fi
This beautiful hotel in Antigua provided helpful service (with inexpensive quick laundry service!), a beautiful setting for breakfast, and brief walk to main parts of town. The only drawback is the wi-fi, as it did not work the entire 4 days I was there, and it was clear from the staff that this was not unusual. Many places in town, however, provided internet service at very inexpensive rates. The rooms are small, but the bed was quite comfortable.

Posted by , from Fort Lauderdale on Apr 15, 2011

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5 out of 5

absolutely exquisite! a true gem!

We loved every moment at la casa encantada. Request room #7 if you can - candlelit stepping stones across a small pond in an interior patio lead you to a small but luxurious room. The other rooms were also lovely. The staff was extremely nice and helpful. We can't wait to go back.

Posted by on Dec 12, 2010

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4 out of 5

Great place

Hotel is in a nice quiet part of town, but within walk distance of everything. The staff and service was great and everything is brand new. Would definitely stay again and recommend to friends.

Posted by on Jun 4, 2008

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4 out of 5

Good value for the money

I have seen some negative reports about this hotel and did want to offer my own opinion. While the hotel is not a 5 star one (it's small and in a small town), it is definitely a good buy for the dollar spent, with a certain ambiance that the larger hotels simply do not have. It is quiet, clean and comfortable, and within an easy walking distance to good restaurants and the central market place or town square. I would go back again and stay there if I had the time and was back there.

Posted by on Sep 29, 2007

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Renovations + Closures

The following facilities or services will be unavailable from September 11 2020 to December 31 2020 (dates subject to change):

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at the eco-friendly Casa Encantada. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. This 4-star Antigua Guatemala bed & breakfast is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Built in 1995
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: La Aurora Intl. Airport (GUA) (40.9 km / 25.4 mi)
  • Property shuttles: Airport pick-up

Room Amenities

Casa Encantada offers 10 accommodations with minibars and safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Antigua Guatemala bed & breakfast provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free local cuisine breakfast daily from 7 AM to 11 AM.

Casa Encantada has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Aromatherapy treatments
  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for GTQ 200.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa Encantada

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.Individually-wrapped food options are available through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 400 per room
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GTQ 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Encantada
  • Casa Encantada Antigua Guatemala
  • Casa Encantada Hotel
  • Casa Encantada Hotel Antigua Guatemala
  • Casa Encantada B&B Antigua Guatemala
  • Casa Encantada Bed & breakfast
  • Casa Encantada Antigua Guatemala
  • Casa Encantada Bed & breakfast Antigua Guatemala

You should know

  • Casa Encantada offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.