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4.0 out of 5

"The room was incredibly small. Could barely move. And no place to put bags. Is was convenient for walking and dining. " More

By a verified traveler on Fri 27 Sep 2019

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Hotel Description

4-star hotel near Antwerp Market Square

City center retreat

With a stay at this Old Town hotel, you'll be steps from Antwerp Flea Market and Plantin-Moretus Museum. Nationalestraat and ModeMuseum are also within half a mile (1 km).

Terrace, bar/lounge

This hotel features a bar/lounge, a coffee shop, and free WiFi in public areas. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. A terrace, a garden, and a lobby fireplace are also on offer.

Cosy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$109* Per night/room May 19 - May 20

Tiny Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Topfloor

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Banks ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Banks

Everyone (1)
4 out of 5
The room was incredibly small. Could barely move. And no place to put bags. Is was convenient for walking and dining.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 30, 2019 by Niesje Hogewoning

Dear guest, Thank you for your time to share your feedback with us and we are happy to read you enjoyed your stay in Banks. Banks has various roomtypes (also in size) available, maybe a different roomtype is an option for your next stay. Because we do look forward to welcoming you again in Banks with a chilled welcome drink. With kind regards, Niesje Hogewoning Manager

4 out of 5

Excellent location but missed top marks!

Pros: Location, design and price.
Cons: See above
Location: Perfect location for fashion, food and tourist attractions.
We were thrilled to find the hotel so well situated with regards to sites, fashion and subway. Lobby was welcoming and well designed. However, when we checked in and went up to our floor, we were shocked to find all of the linens from other rooms thrown on the hallway floor. We were inadvertently exposed to some unpleasant sights. The hotel should reconsider their room cleaning practices. After we got over this initial shock, we enjoyed the Banks hotel.

Posted by , from Toronto on Aug 14, 2015

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Comment from Hotel Management

Aug 19, 2015 by Niesje

Dear Guest, Thank you for your time taken to leave us your review. Immediately we have taken up your remarks with our cleaning company, action has been taken to ensure this will not happen again. Further we are happy to read you have enjoyed Banks to the fullest we cannot add to your comments “We were thrilled to find the hotel so well situated with regards to sites, fashion and subway. Lobby was welcoming and well designed.” And we hope that on your next trip to Antwerp we may welcome you again with a chilled welcome drink. With kind regards, Niesje Hogewoning Manager

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Banks. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 6 levels
  • Built in 2008
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Transport

  • Train station: Antwerp (ZWE-Antwerp Central Train Station) (2.2 km / 1.4 mi)

Room Amenities

Banks offers 68 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

The hotel hosts a free manager's reception daily.

Daytime Cafe/ Lazy Lounge - Onsite bar.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 6 PM on Sundays must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts major credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 16.50 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banks Antwerp
  • Banks Hotel
  • Banks Hotel Antwerp
  • Banks Hotel
  • Banks Antwerp
  • Banks Hotel Antwerp

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.