Skip to main content
Beginning of main content
4.7 out of 5

"The shuttle service was excellant " More

By a verified traveler on Thu 16 Nov 2023

Enter dates to see availability

Hotel Description

Hotel near Arlington National Cemetery in Arlington

Crystal City stay

A stay at this Crystal City hotel places you within 3 miles (5 km) of Arlington National Cemetery and 6 miles (10 km) of Washington Monument. National Mall and Capital One Arena are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$162* Per night/room Mar 31 - Apr 1

Room, 1 King Bed (HIGH FLOOR)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (HIGH FLOOR)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Crystal City ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Crystal City

Everyone (11) Couples (3) Family (7)
4 out of 5
The shuttle service was excellant

Posted by on Nov 16, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 9, 2023 by Janet

Dear Robert,Thank you for taking the time to rate your stay at our Hyatt Regency Crystal City. We are pleased to hear the shuttle service was excellent. We hope to have the pleasure of welcoming you back in the future and providing nothing short of an excellent experience.Warm regards,

5 out of 5
Close to the airport

Posted by on Sep 15, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 2, 2023 by Jessi

Dear John,Thank you for sharing your feedback. We're glad you had a pleasant stay at our hotel. We look forward to seeing you again soon!

5 out of 5
Excellent staff and customer service. Gorgeous accommodations. We were very pleased with our stay.

Posted by on Jul 31, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 9, 2023 by Jessica

Dear Heidi, Thank you so much for your kind words. It was a pleasure to welcome you to Arlington during your visit. I'm delighted to hear that our team exceeded your expectations and made you feel at ease. We hope to see you again soon!

5 out of 5
Amazing customer service

Posted by on Jul 30, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 9, 2023 by Jessica

Dear Heidi, Thank you so much for your kind words. It was a pleasure to welcome you to Arlington during your visit. I'm delighted to hear that our team exceeded your expectations and made you feel at ease. We hope to see you again soon!

4 out of 5
No offer to help with bags

Posted by , from STAFFORD on Jul 11, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 8, 2023 by Jessica

Dear Thomas, On the behalf of Hyatt Regency Crystal City team. We apologize for not offering help with luggage. We strive for excellence and will ensure language assistance is offered the next time of your arrival. Thank you for staying with us.

5 out of 5

Posted by on May 20, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 12, 2023 by Jessica

Hello James,Thank you for taking the time to review your past stay with us at the Hyatt Regency Crystal City at Reagan National Airport It was great to see you had an excellent stay and the hotels staff and facilities. We appreciate you choosing to stay with us on your travels and hope to welcome you back again in the near future. I hope you have a great day!

5 out of 5
Staff is amazing

Posted by on Apr 2, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2023 by Jessica

Hello Kyle,Thank you for your review. We're so glad that you were pleased with our hotel, and received excellent care from our staff! We hope that you'll return soon!Jessica

5 out of 5

Posted by on Feb 14, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2023 by Jessica

Greetings John, Thank you for staying with us! We appreciate your feedback. We are happy we impressed you with our service, well-appointed rooms, cleanliness, amenities, and location. Thank you for choosing the Hyatt Regency Crystal City at Reagan National Airport and we look forward to welcoming you back very soon. Kind Regards, Jessica

5 out of 5
Everything was great.

Posted by on Dec 26, 2022

Was this review helpful to you?
5 out of 5
This location Hyatt is beautiful and comfortable.

Posted by on Nov 23, 2022

Was this review helpful to you?
Comment from Hotel Management

Dec 24, 2022 by Shawanna

Thank for you feedback. We hope to see you again.

About the Hyatt Regency Crystal City

Location 2799 Richmond Hwy, Arlington, VA 22202

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 4 to May 26:

  • Swimming pool

Property Features

Hyatt Regency Crystal City offers its guests a 24-hour health club and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hyatt Regency Crystal City. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This Arlington hotel is smoke free.

  • 686 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Alexandria Station (7 km / 4.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Crystal City offers 686 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium satellite channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers. This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.

Hyatt Regency Crystal City has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per week
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Gloves are available to guests
  • Staffed front desk
  • Children stay free - maximum age 18
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Reservation is not required for facilities onsite
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16–25 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal City Hyatt
  • Crystal City Hyatt Regency
  • Hyatt Crystal
  • Hyatt Crystal City
  • Hyatt Regency Crystal City
  • Hyatt Regency Crystal City Arlington
  • Hyatt Regency Crystal City Hotel
  • Hyatt Regency Crystal City Hotel Arlington
  • Regency Crystal City
  • Hyatt Regency Arlington
  • Hyatt Regency Crystal City Hotel
  • Hyatt Regency Crystal City Arlington
  • Hyatt Regency Crystal City Hotel Arlington

You should know

  • The seasonal pool will open May 27 and close September 02.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Washington-Hotels-Hyatt-Regency-Crystal-City.h21878-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Washington-Hotels-Hyatt-Regency-Crystal-City.h21878-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Washington-Hotels-Hyatt-Regency-Crystal-City.h21878-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.