Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"Upon leaving we had to catch a 5am shuttleto air port as we had a 6am flight to Minneapolis. Got to the pick up place early at 4:45am The van driver ... " More

By a verified traveler on Mon 11 Jun 2018

Hotel Description

4-star hotel near Jefferson Memorial

Close to airport

Your stay at this Crystal City hotel places you within 2 miles (3 km) of Fashion Center at Pentagon City and Birchmere. Jefferson Memorial and Fort Myer are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Valet parking, limo/town car service, and WiFi in public areas are also offered.

WiFi, cable TV

Along with WiFi, the 220 guestrooms offer 24-hour room service and cable TV. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$74* Per night/room Nov 24 - Nov 25

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Twin Bed, Non Smoking (SW-M)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Crystal City Reagan National Airport ratings based on 46 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Crystal City Reagan National Airport

Everyone (41) Business (1) Couples (1) Family (3)
5 out of 5
Nice hotel - will definitely use again when in the DCA area.

Posted by on Aug 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 19, 2019 by Tsomo

Thank you for your feedback. We hope to see you soon.

4 out of 5
I liked the lobby. It was very nice and inviting. I did not like the gym. I workout a lot and believe more workout machines are needed. Also, the gym needs mirrors. water, and a clock.

Posted by on Aug 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 14, 2019 by Tsomo

Thank you so much for your feedback. Please know that your feedback has been shared with our operation team. Thank you

4 out of 5
Poor airconditioner at the Room, the Others are pretty good

Posted by on Jun 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 1, 2019 by Tsomo

Thank you for your honest feedback. We apologize for the air conditioner issue. Please know that we have shared your feedback with our operation team. Thank you

5 out of 5
Great area to stay at as it is close to the metro. I didn’t noticed there was no pool and that WiFi was an additional charge which was unexpected.

Posted by , from Miami on May 29, 2019

Was this review helpful to you?
Comment from Hotel Management

May 30, 2019 by Tsomo

Thank you so much for your feedback. We are sorry for the miscommunication and we will share with our team members. We hope to see you soon.

5 out of 5

Posted by on Apr 7, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 9, 2019 by Tsomo

Thank you so much for your feedback. We hope to see you soon.

2 out of 5
The lady at check in was very rude to me as soon as I reminded her that I was traveling with a dog. I specifically made sure they knew I had a dog when I booked the hotel so I found it very disappointing that the lady was very pleasant with up until I brought up my dog. She couldn’t even hid the look of disgust on her face while checking me in. Very unprofessional.

Posted by on Jan 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 21, 2019 by Yeison A

Dear, My name is Yeison Arrieta, and I am the Dir. of Front Office. I personally want to thank you on behalf of the entire team at the Westin Crystal City for choosing our hotel. I personally will like to know more about the comment from one of our associates at the front desk. Please know that this is not the standard of our hotel and while we are disappointed our associate did not provide you with the level of service our hotel is known for, we want to ensure this was an isolated issue and avoid similar issues in the future. Once again, thank you for choosing our hotel. We do hope you can give us another opportunity in the near future so we can welcome you back and provide you with the level of service that we are actually known for. Have a wonderful day!

5 out of 5
Great staff, rooms everything is close live it here

Posted by on Dec 26, 2018

Was this review helpful to you?
Comment from Hotel Management

Dec 28, 2018 by Tsomo

Thank you for your feedback. We hope to see you soon.

4 out of 5

Posted by on Dec 15, 2018

Was this review helpful to you?
Comment from Hotel Management

Dec 16, 2018 by Tsomo

Thank you so much for your feedback. We hope to see you soon.

4 out of 5
Upon leaving we had to catch a 5am shuttleto air port as we had a 6am flight to Minneapolis. Got to the pick up place early at 4:45am The van driver at the hotel never showed and hotel staff were not helpful. Finally called a uber ride and we got to the plane as they were about to close the door. Cost us an arm and a let for what would have been free from the hotel. Very disappointed that the hotel staff never offered to help or call a cab. Other than that the hotel was more than adequate.

Posted by , from MINNESOTA on Jun 11, 2018

Was this review helpful to you?
Comment from Hotel Management

Jun 13, 2018 by Tsomo

Dear valued guest Thank you so much for your honest feedback. Please know that we will address the issue and have shared your feedback with our operation team. We hope you give us another chance to make it right. Be Well,

5 out of 5
Nice hotel. Excellent location in proximity to various sites (walking & public transportation). Complimentary airport shuttle also a plus.

Posted by on May 15, 2018

Was this review helpful to you?
Comment from Hotel Management

May 21, 2018 by Yeison Arrieta

Dear Anonymous , Thank you for taking a moment of you time to share your survey with us. We hope to see you again in a near future.

About the The Westin Crystal City Reagan National Airport

Location 1800 Jefferson Davis Highway, Arlington, VA 22202

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A 24-hour health club, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Crystal City Reagan National Airport. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Arlington hotel is smoke free.

  • 220 guestrooms or units
  • 15 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (2 km / 1.2 mi)
  • Train station: Alexandria Station (6.8 km / 4.2 mi)
  • Metro station: Crystal City Station (0.3 km / 0.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

The Westin Crystal City Reagan National Airport offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Westin Crystal City Reagan National Airport has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 6:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Extended parking fee: USD 39 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Crystal City
  • Sheraton Crystal City Arlington
  • Sheraton Crystal City Hotel
  • Sheraton Crystal City Hotel Arlington
  • Sheraton Hotel Crystal City
  • Westin Crystal City Hotel Arlington
  • Westin Crystal City Hotel
  • Westin Crystal City Arlington
  • Westin Crystal City
  • The Westin Crystal City Reagan National Airport Hotel
  • The Westin Crystal City Reagan National Airport Arlington
  • The Westin Crystal City Reagan National Airport Hotel Arlington

You should know

  • The Westin Crystal City Reagan National Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://travel.travelocity.com/Arlington-Hotels-The-Westin-Crystal-City-Reagan-National-Airport.h20424-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Arlington-Hotels-The-Westin-Crystal-City-Reagan-National-Airport.h20424-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 https://travel.travelocity.com/Arlington-Hotels-The-Westin-Crystal-City-Reagan-National-Airport.h20424-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.