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"The hotel was renovating but for the most part the project was transparent to us. The room was clean and comfy. With two beds and a sofa bed, it slept ... " More

By a verified traveler on Mon 02 Apr 2018

Hotel Description

Art Deco hotel near Asheville Outlets

City center stay

Stay at this Asheville hotel and you'll be within half a mile (1 km) of Asheville Outlets and 2 miles (3 km) of Bent Creek Experimental Forest. Also, North Carolina Arboretum is within 3 miles (5 km) and Center for Spiritual Living is within 6 miles (10 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Comfy beds, WiFi

The 125 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while sitting areas and refrigerators offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and MP3 docks.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$72* Per night/room Feb 2 - Feb 3

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Comfort Suites Outlet Center ratings based on 70 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Outlet Center

Everyone (12) Family (1)
5 out of 5
Staff was friendly and accommodating. Heather made check in easy and made sure we had everything we needed.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 16, 2019 by Crystal

Thank you for staying with us! We hope you stay again soon! Happy Holidays to you!

5 out of 5
Good breakfast and comfortable beds. The tv was slow and ponderous to manipulate.

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 16, 2019 by Crystal

Thank you for sharing your feedback with us. We hope that you stay with us again soon! Happy Holidays to you!

3 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Julissa Miller, Front Desk Manager

Thank you for staying at Comfort Suites Outlet. We appreciate your feedback.

3 out of 5
Front check in lady was not very nice and acted like she was bored

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 22, 2019 by Crystal

We are very sorry that you were not greeted in a friendly manner. We will address this with our Front Desk Staff. Thank you for letting us know.

5 out of 5
Clean, easily accessible, friendly staff - would stay here again

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Crystal

Thank you for your review. We are happy that you enjoyed your stay with us.

4 out of 5
room was very nice and clean. area for breakfast was too small and crowded.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 13, 2019 by Julissa Miller, Front Desk Manager

Dear guest, Thank you for staying at Comfort Suites Outlets. We value your feedback. Kindly,

5 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 3, 2019 by Julissa Miller, Front Desk Manager

Dear guest, Thank you for rating your stay at Comfort Suites Outlet with 5 out of 5. We are happy that you enjoyed your stay. Kindly,

4 out of 5
Plenty of parking( we were hauling a trailer). Friendly staff on check in. Clean comfy room. Breakfast was good

Posted by on May 27, 2019

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Comment from Hotel Management

Jun 13, 2019 by Crystal

Thank you for your review. We hope that you will stay with us again!

5 out of 5
pool not open.....front desk awesome privacy and security accommodations were excellent

Posted by on May 1, 2019

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Comment from Hotel Management

May 6, 2019 by Crystal

Thank you for your review. We usually open our pool around the 10th of May due to our cool mountain mornings. We hope our pool renovations are done in time to open mid-May this year. We are very sorry but we are glad that our front desk staff was awesome!

5 out of 5
Seems to be going through to renovations, nice enough though. Would stay again, very conveniently located by EV charging.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 9, 2018 by Julissa Miller

Dear guest, Thank you for your online review. We will be happy to welcome you back when visiting Asheville, NC. Kindly,

About the Comfort Suites Outlet Center

Location 890 Brevard Road, Asheville, NC 28806

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Outdoor pool

Property Features

Comfort Suites Outlet Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a coffee shop/café, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2500 square feet (232 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Outlet Center. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This Art Deco Asheville hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 5 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (13.9 km / 8.7 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Outlet Center offers 125 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Asheville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Biltmore Square Mall
  • Comfort Suites Hotel Biltmore Square Mall
  • Asheville Comfort Suites
  • Comfort Suites Asheville
  • Comfort Suites Biltmore Square Mall Hotel Asheville
  • Comfort Suites Outlet Center Hotel Asheville
  • Comfort Suites Outlet Center Hotel
  • Comfort Suites Outlet Center Asheville
  • Comfort Suites Outlet Center
  • Comfort Suites Outlet Center Hotel
  • Comfort Suites Outlet Center Asheville
  • Comfort Suites Outlet Center Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.