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4.1 out of 5

"Everything was fine ....... ...... ..... ..... ..... ....... .. " More

By a verified traveler on Sun 06 Dec 2020

Hotel Description

3-star Victorian hotel near Asheville Outlets

In Asheville

A stay at this West Asheville hotel places you within 3 miles (5 km) of Center for Spiritual Living and 6 miles (10 km) of Biltmore Estate. Asheville Outlets and WNC Farmers Market are also within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$59* Per night/room Mar 28 - Mar 29

Suite, 1 Bedroom, Non Smoking (King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Asheville West, NC ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Asheville West, NC

Everyone (12) Couples (1) Family (6)
5 out of 5
Everything was fine ....... ...... ..... ..... ..... ....... ..

Posted by on Dec 6, 2020

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Comment from Hotel Management

Dec 11, 2020 by Sara - General Manager

Thank you for the stellar review!

5 out of 5
We loved how large the room size was. Check-in was very quick and easy plus the man working the front desk was great and knowledgeable with the area.

Posted by , from Minnesota on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by Leann Fitzgerald

Thank you for the great review! We are so pleased you enjoyed your stay with us and I will pass along your kind words to our front desk associate. We hope to see you again in the future!

5 out of 5
Very good price for a great clean hotel. Would stay here again.

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 7, 2020 by Leann Fitzgerald

Thank you for the great rating! We look forward to seeing you again if your travels bring you back to the Asheville area.

5 out of 5
Clean room. Comfortable bed. Thanks would revommmend

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by Jeanne Mercier, General Manager

Thank you for the great review!

4 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 18, 2019 by Jeanne Mercier, General Manager

Thanks for the kind review and I hope you will stay with us again next time. All the best, Jeanne Mercier General Manager

3 out of 5
They don't have enough handicap parking to provide for guests as well as employees to have these spots to accommodate well enough. Very clean room, great locations overall, staff is friendly and helpful.

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 7, 2019 by Christin Winebrenner

Thank you for your feedback. I am very sorry there was not enough parking available. Our handicapped parking usually does not fill up, and I am very sorry we were not able to accommodate parking close by. I am glad our staff contributed to a great stay.

4 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 9, 2019 by Jeanne Mercier, General Manager

Thanks for the great review!

2 out of 5
$349 for a very ordinary room. Nothing special. I used to stay in better rooms for much less. Was expecting little more luxurious room for that money.

Posted by on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by Jeanne Mercier, General Manager

Thank you for staying with us. It is true that hotels in Asheville are quite expensive on the weekends and holidays especially. A luxury hotel room usually goes for 600-800 a night here. If you are looking for value in Asheville it is best to plan your next trip during the week as prices are usually a third of what they are on the weekends. We are also scheduled to undergo a complete renovation later this year so I hope you will try us again then.

3 out of 5
I ejoyed my stay at the hotel tha cookies the breafast awesome but I booked second floor and it appeared ppl walked alnight I tooaed and turn next time Ill booked 4th floor

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Jeanne Mercier, General Manager

Thank you for your kind review. I am so glad you liked our fresh baked cookies. Please try us again and put in your reservation request that you would like the 4th floor next time and we will be glad to try and accommodate you.

4 out of 5
The staff was friendly, the breakfast was just right and it's clean.

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 14, 2019 by Jeanne Mercier, General Manager

Thank you for your positive feedback. I am glad you enjoyed your stay with us and we hope to see you again in the future! All the best, Jeanne Mercier General Manager

About the Country Inn & Suites by Radisson, Asheville West, NC

Location 1914 Old Haywood Rd, Asheville, NC 28806

Property Features

Country Inn & Suites by Radisson, Asheville West, NC offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 300 square feet (28 square meters). A library, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Country Inn & Suites by Radisson, Asheville West, NC. This 3-star Asheville hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Greenville-Spartanburg Intl. Airport (GSP) (104.2 km / 64.8 mi)

Room Amenities

Country Inn & Suites by Radisson, Asheville West, NC offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Biltmore Estate
  • Country Carlson Biltmore Estate Asheville
  • Country Inn Carlson Biltmore Estate
  • Country Inn Carlson Biltmore Estate Asheville
  • Country Inn Radisson Asheville West NC
  • Country Inn Radisson Asheville West NC
  • Country Radisson Asheville West NC
  • Country Inn & Suites by Radisson, Asheville West, NC Hotel
  • Country Inn & Suites by Radisson, Asheville West, NC Asheville
  • Hotel Country Inn & Suites by Radisson, Asheville West, NC
  • Country Inn & Suites by Radisson, Asheville West, NC Asheville
  • Country Inn Suites by Radisson Asheville West NC
  • Country Inn Suites by Carlson Asheville W. Biltmore Estate
  • Country Inn Suites by Carlson Biltmore Estate
  • Country Inn Radisson
  • Country Radisson
  • Radisson Asheville West Nc

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions