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4.3 out of 5

"The hotel was brand new and clean. The rooms were a good size. The staff was friendly and helpful. The breakfast could accommodate our needs for glute ... " More

By a verified traveler on Tue 03 Jul 2018

Hotel Description

Hotel near Asheville City Hall in Asheville

In shopping district

You'll find Asheville City Hall and Pack Square within 2 miles (3 km) of this hotel. The Orange Peel and McCormick Field are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include coffee/tea makers, hair dryers, and phones.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$71* Per night/room Feb 11 - Feb 12

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairfield Inn & Suites by Marriott Asheville Tunnel Road ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Asheville Tunnel Road

Everyone (17) Couples (1) Family (3)
3 out of 5
I didn’t like how uncomfortable the beds were, or that I was charged $21 extra dollars than I was supposed to.

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 22, 2020 by Joe

Thank you for your feedback. We authorization cards for $20 a day for incidentals. This is a hold and should have been released by the bank upon checkout. Feel free to contact the hotel and we can verify your account.

4 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 28, 2019 by Joe

Thank you for the feedback. I'm curious to know how we could have improved your stay. Feel free to contact us and provide further feedback.

1 out of 5

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 4, 2019 by GM

Thank you for choosing us for your stay and for your feedback. We would love to hear any additional details if you would call the hotel directly.

4 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Dec 14, 2019 by Joe

Thank you for your feedback.

2 out of 5
We were over charged for our stay. Not the amount on your website. Hotel manager was not willing to help and said it was my problem to contact Travelocity. No very customer friendly. Poor representation for both companies ☹️

Posted by on Oct 23, 2019

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Comment from Hotel Management

Dec 14, 2019 by Joe

Thank you for your feedback. I apologize for your inconvenience. We are taking steps to ensure our customer service exceeds expectations.

5 out of 5
Traffic on tunnel road was loud at times Easy to find hotel

Posted by on Oct 22, 2019

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Comment from Hotel Management

Dec 14, 2019 by Joe

I apologize for the road noise you experienced. Please let us know next time you stay and we will get you a back facing room.

5 out of 5
Very good breakfast. Staff is so nice! Clean rooms comfy beds

Posted by on Oct 13, 2019

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5 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Nov 1, 2019 by Fairfield Asheville Tunnel Road

Thank you for the rating, great to see that you enjoyed your stay with us!

5 out of 5
We loved our stay with Fairfield. Breakfast was good. Staff were great. Newer Hotel.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 15, 2019 by Joe

Please come back again soon!

5 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 22, 2019 by Joe

Thank you for the feedback.

About the Fairfield Inn & Suites by Marriott Asheville Tunnel Road

Location 184 Tunnel Road, Asheville, NC 28805

Property Features

Fairfield Inn & Suites by Marriott Asheville Tunnel Road offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 873 square feet (81 square meters) and includes conference space. A free area shuttle within 3 mi is available. The business-friendly Fairfield Inn & Suites by Marriott Asheville Tunnel Road also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Asheville hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • 873 sq ft of conference space
  • 81 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (21.5 km / 13.4 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Asheville Tunnel Road offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Hotel Names

  • Fairfield Inn Marriott Asheville Tunnel Road Hotel
  • Fairfield Inn Marriott Tunnel Road Hotel
  • Fairfield Inn Marriott Asheville Tunnel Road
  • Fairfield Inn Marriott Tunnel Road
  • Fairfield riott Asheville Tun
  • Fairfield Inn & Suites by Marriott Asheville Tunnel Road Hotel
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.