City center stay
Within a 15-minute walk of this Downtown Asheville hotel, you'll find The Orange Peel and Pack Square. Biltmore Estate and University of North Carolina at Asheville are also within 3 miles (5 km).
A restaurant and a seasonal outdoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and limo/town car service are also offered.
Free WiFi, satellite TV
In addition to TVs with satellite channels, the 150 guestrooms offer free WiFi and coffee/tea makers. Free weekday newspapers, free local calls, and free bottled water are also available.
Nov 25, 2019 by john
Dear Guest, Thank you for your review. We appreciate the feedback and hope to see you again in the future. Sincerely, John Zellers General Manager
Jun 8, 2019 by john
Dear Guest, Thank you for your review and for your business. I appreciate your feedback and apologize for the cleanliness issue you had with your room. I will be sure to share you review with the housekeeping team so we can improve. Sincerely, John Zellers General Manager
Apr 5, 2019 by Anthony
Thank you for positing a review of your stay and thank you for staying with us. I appreciate you taking the time to let us know how we are doing. Thank you again for your time and I hope that you will give us another try in the future. Sincerely, Anthony Ingle Assistant General Manager
Feb 20, 2019 by john
Dear Guest, Thank you for posting your review and thank you for staying with us. We hope to see you again soon. Sincerely, John Zellers General Manager
Jan 24, 2019 by john
Dear Guest, I appreciate you taking the time to post your review and to let us know how we are doing. I hope that you will visit us again on your next trip. Sincerely, John Zellers General Manager
Jul 26, 2018 by Joylyn - manager
Thank you for taking the time to leave a review! We appreciate you staying with us!
Jun 18, 2018 by Joylyn AGM
Thank you for staying with us and for your great review! We appreciate you!
The following facilities are closed seasonally each year. They will be closed from September 22 to May 24:
The following facilities are closed on Monday and Tuesday:
There's a restaurant on site. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. This 3-star Asheville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Chop House - This restaurant serves breakfast only.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.