City center stay
With a stay at this Downtown Asheville hotel, you'll be steps from Asheville Masonic Temple and Center for Craft, Creativity and Design. The Orange Peel and Asheville Gem Mine are also within half a mile (1 km).
Business services
A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.
Nov 10, 2022 by Angie Stroupe General Manager
Patrick, I am so glad you found our hotel to be clean and most of all that our staff took care of you. We hope you visit us again soon!
Nov 10, 2022 by Angie Stroupe General Manager
Karen, Thank you for taking the time to let us know you had a good stay. We look forward to seeing you again.
Nov 26, 2022 by Angie Stroupe GM
Carrie, It is so great to hear the staff made you feel welcome and you enjoyed your stay. We hope you come back very soon!
Dec 26, 2021 by john
Dear Robert, Thank you for your review and your feedback. We appreciate your business and hope to see you again. Sincerely, John Zellers General Manager
Aug 21, 2021 by john
Dear Guest, Thank you for your review and your feedback. Sincerely, John Zellers General Manager
Mar 25, 2021 by john
Dear Guest, Thank you for your review and your business. We hope to see you again soon. Sincerely, John Zellers General Manager
The following facilities are closed seasonally each year. They will be closed from September 22 to May 24:
The following facilities are closed on Monday and Tuesday:
Four Points by Sheraton Asheville Downtown offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Business amenities include a business center and limo/town car service. Public spaces have free WiFi. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. This 3-star Asheville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Chop House - This restaurant serves breakfast only.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.