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4.4 out of 5

"GLO was so clean. AII the staff was nice and helpful. I will recommend to all my friends. I will stay again. " More

By a verified traveler on Fri 26 Aug 2022

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Hotel Description

3-star hotel near Biltmore Estate

In Asheville

Within 2 miles (3 km) of this Asheville hotel, you'll find Asheville Mall and Western North Carolina Nature Center. Biltmore Estate and Innsbruck Mall are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Oct 5 - Oct 6

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

GLō Best Western Asheville Tunnel Road ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for GLō Best Western Asheville Tunnel Road

Everyone (6) Couples (4) Family (4)
5 out of 5
GLO was so clean. AII the staff was nice and helpful. I will recommend to all my friends. I will stay again.

Posted by on Aug 26, 2022

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Comment from Hotel Management

Aug 29, 2022 by GLo Asheville

Thank you so much for this review! We appreciate your recommendation and hope to see you again soon!

5 out of 5
Always stay here when in Asheville. Very clean, quiet rooms. Love the shampoo and bodywash in the shower and great rainfall shower head!

Posted by on Jul 25, 2022

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Comment from Hotel Management

Jul 26, 2022 by GLo Asheville

Thank you for your review and feedback! We would love to host you once again should your travels bring you back to Asheville!

5 out of 5
Exce

Posted by on Nov 10, 2021

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Comment from Hotel Management

Nov 14, 2021 by GLo of Asheville

Thank you for this review! We hope to have the opportunity of welcoming you back soon!

5 out of 5

Posted by on Oct 9, 2021

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5 out of 5
Ladies greeted us were nice. The room was clean and we had a room with a side view. Rooms had 2 Queen beds, a little fridge, and a coffee maker. Disability bars in shower stall was perfect for me so I wouldn't fall.

Posted by on Apr 21, 2021

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Comment from Hotel Management

Apr 22, 2021 by GLo Asheville

Thank you for this review! It's such a pleasure knowing how much you enjoyed your stay with us. We appreciate your feedback and hope to have the opportunity of welcoming you back soon!

2 out of 5
When we arrived, the front desk people seemed confused and just stared at us. It was very odd all the way around. The hotel itself is nice. Noise is a concern since the walls are incredibly thin. The floors creaked terribly. It was not very welcoming or inviting. Beds are hard. It’s nice for the price.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 15, 2021 by GLo Asheville

Thank you for your recent stay with us. I must say I'm surprised to read your review. As you can see by so many other reviews we pride ourselves on our hospitality. I'm sorry that we did not meet your expectations. We hope you will give us a second chance in the future to prove our superior service and property. We wish you all the best!

4 out of 5
Nice modern setting. Close to road (some noice). Fire pit, close parking, nice size rooms. Sliding "Barndoor" for bathroom made for nit toral bathroom SOUND privacy. Lol but was update modern design.

Posted by , from Lakeview, Alabama on Dec 11, 2020

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Comment from Hotel Management

Dec 14, 2020 by Kortnee W.

Thank you for this review! We would love to host you once again should your travels bring you back to Asheville!

1 out of 5
Checked in after 11:00 PM and was given the least desirable/last room available which was behind front desk. Could hear lobby all night. Road noise is an issue at this property

Posted by , from Indialantic, FL on Oct 2, 2020

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Comment from Hotel Management

Oct 2, 2020 by Kortnee W.

First and foremost I'm sorry to hear that we did not meet your expectations. Our goal is to meet the needs of each and every guest we serve and I'm very sorry that was not the case for you. I've passed your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back soon!

5 out of 5
Everything is so clean and new! Loved the room layout!

Posted by , from Goshen, IN on Aug 28, 2020

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Comment from Hotel Management

Aug 31, 2020 by Kortnee W.

Thank you for your review and feedback! It's great knowing that you had a very nice stay with us. We hope to have the opportunity of welcoming you back soon!

5 out of 5
good location and it was a new hotel. easy to get to area attractions.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 4, 2020 by Kortnee W.

Thank you for your review! It's such a pleasure knowing that you had a great stay with us and that you were able to take advantage of our convenient location. We would love to host you once again, should your travels bring you back to Asheville!

About the GLō Best Western Asheville Tunnel Road

Location 509 Tunnel Rd, Asheville, NC 28805

Property Features

GLō Best Western Asheville Tunnel Road offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly GLō Best Western Asheville Tunnel Road also features express check-in, express check-out, and an elevator. Self parking is free. This 3-star Asheville hotel is smoke free.

  • 72 guestrooms or units
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

GLō Best Western Asheville Tunnel Road offers 72 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 5 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GLō Best Western Asheville Hotel
  • GLō Best Western Tunnel Road Hotel
  • Asheville GLō Best Western Asheville Tunnel Road Hotel
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  • GLō Best Western Asheville Tunnel Road Hotel
  • GLō Best Western Tunnel Road
  • Hotel GLō Best Western Asheville Tunnel Road Asheville
  • GLō Best Western Asheville Tunnel Road Asheville
  • GLō Best Western Asheville
  • Glo Best Western Tunnel Road
  • Glo Best Asheville Tunnel Road
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  • GLō Best Western Asheville Tunnel Road Asheville
  • GLō Best Western Asheville Tunnel Road Hotel Asheville

You should know

  • Pool access available from 10:00 AM to 10 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.