"Great place to stay! Convenient to restaurants, shopping and down town Asheville " More
City center stay
Within 2 miles (3 km) of this well-placed hotel, you'll find The Orange Peel and Pack Square. Also, Innsbruck Mall is within half a mile (1 km) and Buncombe County Courthouse is within 2 miles (3 km).
Free shuttle, parking
This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.
Free Internet, refrigerators
The 111 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.
Nov 15, 2019 by Taylor/ AGM
Thank you for your great response! Have a wonderful holiday season.
Oct 16, 2019 by Manager
I am sorry that we did not exceed your expectations. Our goals is to ensure that all of our guests enjoy their stay. It appears we missed the mark this time. We will certainly take your comments under considerations and take this as a learning opportunity.
Jun 3, 2019 by Manager
Thank you for your review! We love hearing that our supporters are doing what they do best - being themselves and sharing love with our guests!
May 7, 2019 by Manager
We are happy you enjoyed your stay! We hope that should your travels bring you back to the Asheville area, you will stay with us again!
Mar 12, 2019 by Manager
Thank you! Our team takes great pride in ensuring all of our guests have a memorable stay! We do hope you stay with us again should your travels bring you back to the Asheville area!
Dec 28, 2018 by Manager
I am sorry that we did not exceed your expectations. Our goals is to ensure that all of our guests enjoy their stay. It appears we missed the mark this time. We will certainly take your comments under considerations and take this as a learning opportunity.
Nov 16, 2017 by Manager
I am sorry that we did not exceed your expectations. Our goals is to ensure that all of our guests enjoy their stay. It appears we missed the mark this time. We will certainly take your comments under considerations and take this as a learning opportunity.
May 27, 2017 by FOM
Thank you for staying with us while visiting Asheville, N.C.. We appreciate your feedback and am happy you enjoyed our free shuttle service to downtown. We hope to see you on your next visit to Asheville! Sincerely, Carmella Galipo, Front Office Manager
Jun 24, 2016 by Management
Thank you for taking the time to review our location. We always appreciate candid guest feedback so that we can continue to improve our services to you. Thank you for choosing us, and we hope you come back to see us again.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Holiday Inn Express & Suites Asheville Downtown offers its guests an indoor pool, an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1552 square feet (144 square meters). A free area shuttle within 2.0 mi is available. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Asheville Downtown. Self parking is free. This 3-star Asheville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Holiday Inn Express & Suites Asheville Downtown offers 111 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
No check-in is possible before 3 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.