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Hyatt Place Asheville/Downtown

3-star property
199 Haywood St, Asheville, NC 1-855-201-7819

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4.2 out of 5
Very good!
See all 18 Travelocity Reviews

"We were very pleased at the hotel comfort and convenience to restaurants and breweries. " More

By a verified traveler on Mon 23 Apr 2018

Points Of Interest

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Hotel Description

3-star hotel near Asheville Convention and Visitors Bureau

Downtown Asheville stay

A stay at this Downtown Asheville hotel places you steps from Asheville Convention and Visitors Bureau and within a 5-minute walk of Basilica of Saint Lawrence. U.S. Cellular Center and Grove Arcade are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and coffee shop.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 140 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. MP3 docks, refrigerators, and premium bedding are also available.

Room, 2 Queen Beds and Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$114* Per night/room Dec 15 - Dec 16

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds and Sofa Bed (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds and Sofa Bed, Accessible, Bathroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Mountain View (Bridal Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Asheville/Downtown ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Asheville/Downtown

Everyone (12) Couples (4) Family (4)
4 out of 5

Posted by on Dec 6, 2019

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3 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by David GM

Thank you for your feedback.

5 out of 5
Very easy check in, staff is there if you need them, but if not, its a very private stay, the room we had was so quiet, for being downtown, next to a freeway, at night, we had to have some ambient noise to sleep. The breakfast is exceptional, the rooms are well stocked, and very clean. The rooftop bar is fairly new, We got served the ladder portion of the nights food, and drinks, which we didn't pay for, and to at least not say it was a bad experience, its a cool rooftop bar, and we received a handwritten card under our door, apologizing for missing the mark. I like this hotel, Im now a member or the Hyatt rewards club.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Director or Sales

Thank you so much for your kind words for our hotel! Hope to see you again soon!

5 out of 5
Super clean, smells great from the moment you step in the door and are greeted by smiling faces. Check in only took a minute and we headed to the room with a cool city view. Good breakfast the next morning too! Tasty zucchini bread, monkey bread, eggs, potatoes, bacon, waffles, oatmeal... the works.

Posted by on Jul 28, 2019

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5 out of 5
Loved our spacious and very clean room. BEST showerhead ever! How can you go wrong with Starbucks in the lobby? And do try the restaurant (Montford?) on roof top. We're pretty fussy about food and ended up there for 2 dinners & one Happy Hour. (Whatever you order make sure it comes with the in-house made pickles - they're to die for!)

Posted by , from Belews Creek NC on Jul 5, 2019

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5 out of 5
Beautiful room, good food, great atmosphere.......

Posted by on May 12, 2019

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Comment from Hotel Management

May 19, 2019 by Manager

Hi, we are so happy to read such a great review about Hyatt Place Downtown Asheville!

5 out of 5
Excellent complimentary breakfast for Hyatt members, a rooftop bar with a view of the sunset, convenient to downtown.

Posted by on Apr 25, 2019

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5 out of 5

Posted by on Mar 16, 2019

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4 out of 5
Loved roof top bar with amazing bartender(Sunday night)

Posted by on Feb 11, 2019

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5 out of 5
Lovely and quiet. Nice staff and super location. New property

Posted by on Jan 26, 2019

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About the Hyatt Place Asheville/Downtown

Location 199 Haywood St, Asheville, NC 28801

Property Features

Hyatt Place Asheville/Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Hyatt Place Asheville/Downtown also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Asheville hotel is smoke free.

  • 140 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (23.2 km / 14.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Place Asheville/Downtown offers 140 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves light fare only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 20.00 per person (approximately)
  • Self parking fee: USD 16.00 per night
  • Valet parking fee: USD 16.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Asheville/downtown Hotel Asheville
  • Hyatt Place Asheville/downtown Hotel
  • Hyatt Place Asheville/downtown Asheville
  • Hyatt Place Asheville/downtown
  • Hyatt Asheville Asheville
  • Hyatt Place Asheville/Downtown Hotel
  • Hyatt Place Asheville/Downtown Asheville
  • Hyatt Place Asheville/Downtown Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.