"Super clean! Walking distance to downtown was convenient, too. I will be a repeat customer. " More
City center stay
A stay at this Downtown Asheville hotel places you steps from Asheville Convention and Visitors Bureau and within a 5-minute walk of Basilica of Saint Lawrence. Grove Arcade and Downtown Market Asheville are also within half a mile (1 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.
Free Internet, MP3 docks
Featuring conveniences like sitting areas and coffee/tea makers, the 140 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include MP3 docks, premium bedding, and free local calls.
Aug 11, 2020 by David GM
Thank you for your feedback! We hope to see you again soon!
Aug 11, 2020 by David GM
Thank you for your feedback!
Aug 1, 2020 by David GM
Thank you for your feedback. The intention of these hotel reviews is to share your experience with the hotel. Any issues with the booking site used should be directed at the booking site, as opposed to the individual hotel.
Jul 8, 2020 by David GM
Thank yo for staying with us and sharing your feedback!
Jul 8, 2020 by David GM
Thank you for your feedback!
Jul 8, 2020 by David GM
Thank you for staying with us and sharing your feedback. I want to apologize for the experience with other guests and hope that you will give us another opportunity in the future.
Jun 17, 2020 by David GM
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Jan 3, 2020 by David GM
Thank you for your feedback. We want to apologize for this experience and will be addressing this with the staff.
Jan 3, 2020 by David GM
Thank you for your feedback! Have a great day!
Dec 16, 2019 by David GM
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Hyatt Place Asheville/Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafƩ, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2020 square feet (188 square meters) and includes conference space. The business-friendly Hyatt Place Asheville/Downtown also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Asheville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Free RV, bus, truck parking
Hyatt Place Asheville/Downtown offers 140 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves brunch, dinner, and light fare.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyattās practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Long-term renters welcome.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.