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"This Hotel room was clean and comfortable. It is only a few blocks from Charles George VA Hospital in Asheville, NC. " More

By a verified traveler on Wed 20 Jun 2018

Hotel Description

Family-friendly ski hotel with free parking

Near the slopes

You'll find Chatlos Memorial Chapel and Folk Art Center within 2 miles (3 km) of this hotel. Blue Ridge National Heritage Area and Western North Carolina Nature Center are also within 3 miles (5 km).

Renovated in 2014

This hotel features a convenience store, laundry facilities, and free self parking. Enjoy the free buffet breakfast each morning. A business center, a lobby fireplace, and WiFi in public areas are also on offer.

Free wired Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 132 guestrooms also offer free wired Internet and LCD TVs with cable channels. Other amenities include WiFi, premium bedding, and coffee/tea makers.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$51* Per night/room Jan 1 - Jan 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Biltmore East ratings based on 47 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Biltmore East

Everyone (10) Couples (3) Family (4)
4 out of 5
Closness to the biltmore and downtown asheville.rooms were nice

Posted by on Nov 27, 2019

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Comment from Hotel Management

Nov 27, 2019 by Amy

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Breakfast food choices could be better. Other than that was very pleased

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 18, 2019 by Management

Thank you for your feedback

4 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 2, 2019 by Autumn

Dear Guest, thank you for taking the time to rate your stay at our hotel. I'm glad that you had an excellent experience with us. We look forward to seeing you again the next time you are visiting Asheville.

3 out of 5
There wasn't ample parking on the side I stayed. There was no parking space in front of my room because the parking lot was too narrow. I had a hard time with my large SUV pulling around the building.

Posted by on May 28, 2019

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Comment from Hotel Management

Jun 1, 2019 by Lesley

We are sorry that you hard a harder time parking your SUV. Our parking lot can become quite full at times. On your next visit please request to stay in the middle section, as this may help the situation. Look forward to being able to serve you in the future.

4 out of 5
Staff was excellent. The hotel is completely non-smoking, but one of the rooms we got smelled very strongly of cigarette smoke. The concierge was very apologetic, and did something to freshen the room the next day (we said we didn't feel like changing rooms). The parking lot is HORRIBLE but I'm not sure how they could fix it. Very limited parking which meant people would start parking where there weren't spaces and blocking other people in. The continental breakfast was very good and we really enjoyed it, there were a lot of options. The room itself was very small, but clean and tidy, so no complaints there.

Posted by on May 15, 2019

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Comment from Hotel Management

May 18, 2019 by Autumn

Dear Guest, Thank you for taking the time to write a review about your stay at our hotel. I'm glad that we were able to fix any issues that you had immediately and I'm glad that you enjoyed our breakfast. Thank you for staying with us and we hope to see you the next time you are in Asheville.

5 out of 5
Jason was a great check-in experience checking to welcome me as a first-timer and making sure I knew where everything was

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 30, 2019 by Autumn

Dear Guest, Thank you for taking the time to write a review about your stay at our hotel. I'm glad to hear that Jason was very helpful during the check in process! We hope to see you again the next time you are visiting Asheville.

5 out of 5
Multi-level floors were neat. I wish they had a better breakfast selection, but the visit itself was superb! Wouldn't change a thing about it.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 30, 2019 by Autumn

Dear Guest, Thank you for taking the time to write a positive review about your stay at our hotel. I'm glad that you enjoyed your stay and I have let the appropriate staff members know about your concerns regarding the breakfast selection. Thank you for staying with us and we hope to see you again soon!

5 out of 5

Posted by on Feb 9, 2019

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4 out of 5

Nice Clean and close to VA Asheville

Pros: Clean and Quiet
Location: Close to VA and WNC Nature Center
This Hotel room was clean and comfortable. It is only a few blocks from Charles George VA Hospital in Asheville, NC.

Posted by , from North Carolina on Jun 20, 2018

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5 out of 5

Long weekend

Pros: Price and amenities such as breakfast buffet, proximity to the interstate, wi-fi, and a TV that actually worked!
Cons: The only thing that could be improved would be the skinny driveway and the cracked and broken pavement around the handicapped parking.
Location: We were less than 15 minutes to downtown and Biltmore House. The Blue Ridge Parkway is less than 10 minutes from the hotel. Shopping malls are close.
We spent the weekend in Asheville NC to attend a concert and visit Biltmore House. Our room was clean and comfortable. The late fall weather temperature can vary greatly from day to day. The room was always the proper temp for us. We stayed in an updated older room on the back side of the mountain hugging hotel, so the driveway and parking were a little tight, but still manageable.

Posted by , from knoxville on Nov 5, 2015

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About the Quality Inn & Suites Biltmore East

Location 1430 Tunnel Road, Asheville, NC 28805

Property Features

Public spaces have free wired Internet. There's an onsite business center. Free breakfast is available daily. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Quality Inn & Suites Biltmore East. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of Quality Inn & Suites Biltmore East was completed in December 2014. This Art Deco Asheville hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2004
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Asheville, NC (AVL-Asheville Regional) (21.8 km / 13.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Biltmore East offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 15 per accommodation (varies based on length of stay)
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation (varies based on length of stay)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore East
  • Quality Biltmore East
  • Quality Biltmore East Asheville
  • Quality Inn Biltmore
  • Quality Inn Biltmore East
  • Quality Inn Biltmore East Asheville
  • Asheville Quality Inn
  • Quality Inn And Suites Biltmore East
  • Quality Inn Asheville
  • Quality Inn & Suites Biltmore East Hotel Asheville
  • Quality & Suites Biltmore East
  • Quality Inn & Suites Biltmore East Hotel
  • Quality Inn & Suites Biltmore East Asheville
  • Quality Inn & Suites Biltmore East Hotel Asheville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.