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Renaissance Asheville Downtown Hotel

3.5-star property
31 Woodfin Street, Asheville, NC 1-855-201-7819
4.2 out of 5
Very good!
See all 19 travelocity Reviews

"Great room comfortable bed. The only issue the half and half was sour and spoiled my coffee. My wife would like to have had a makeup mirror in the roo ... " More

By a verified traveler on Fri 26 May 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Buncombe County Courthouse

Heart of Asheville

With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Buncombe County Courthouse and 2 miles (3 km) of Grey Eagle. University of North Carolina at Asheville and Asheville Mall are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$112* Per night/room Jun 18 - Jun 19

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Asheville Downtown Hotel ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Asheville Downtown Hotel

Everyone (5) Couples (5) Family (7)
5 out of 5
Great room comfortable bed. The only issue the half and half was sour and spoiled my coffee. My wife would like to have had a makeup mirror in the room

Posted by , from Montrose on May 26, 2023

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Comment from Hotel Management

May 26, 2023 by NEP

Dear JosephThank you so much for staying at the Renaissance Asheville Hotel and leaving this review for us. We appreciate you!BestNeville ErasmusGeneral Manager

5 out of 5

Posted by on Apr 13, 2023

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Comment from Hotel Management

May 8, 2023 by Neville Erasmus

Dear AngieThank you for staying at the Renaissance Asheville Hotel and providing this feedback. We so appreciate you!BestNeville ErasmusGeneral Manager

5 out of 5
Exquisite❣️

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 20, 2023 by NEP

Dear GayleThank you for staying at the Renaissance Asheville Hotel and sharing your experience with us. We appreciate you!BestNeville ErasmusGeneral Manager

5 out of 5
everything was perfect

Posted by , from ATHENS on Mar 12, 2023

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Comment from Hotel Management

Mar 13, 2023 by NEP

Dear MikeThank you for staying with us and sharing this review. We appreciate you.BestNeville ErasmusGeneral Manager

5 out of 5

Posted by on Oct 17, 2022

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4 out of 5
Clean The hotel has a large adjacent surface lot. They charge an additional 20 to self-park which makes the actual price 20 higher than the listed price. It’s minor, but in a better brand hotel, it is a disappointingly classless move. Similar to the $3.00 bottle of water they have sitting out in the room.

Posted by on Jun 22, 2021

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5 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 13, 2021 by GM

Thank you for the 5 of 5 ranking

5 out of 5
Enjoyed my stay. Friendly and helpful staff all the way around.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 18, 2021 by GM

Thank you for the 5 of 5 star ranking

4 out of 5
It was well located. It was a safe environment. I did not like to pay for parking at the hotel.

Posted by on Jan 11, 2021

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Comment from Hotel Management

Jan 11, 2021 by GM

Thank you for the 4 star ranking

5 out of 5
It was very convenient and was near downtown with so meany amenities.

Posted by on Dec 7, 2020

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Comment from Hotel Management

Dec 31, 2020 by GM

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

About the Renaissance Asheville Downtown Hotel

Location 31 Woodfin Street, Asheville, NC 28801

Property Features

Renaissance Asheville Downtown Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8085 square feet (751 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Renaissance Asheville Downtown Hotel. For a fee, parking is available. This 3.5-star Asheville hotel is smoke free.

  • 1 building
  • 278 guestrooms or units
  • 12 levels
  • 8085 sq ft of conference space
  • 751 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Asheville Renaissance
  • Asheville Renaissance Hotel
  • Hotel Renaissance Asheville
  • Renaissance Asheville
  • Renaissance Asheville Hotel
  • Renaissance Hotel Asheville
  • Renaissance Asheville Hotel
  • Renaissance Asheville Downtown
  • Renaissance Asheville Downtown Hotel Hotel
  • Renaissance Asheville Downtown Hotel Asheville
  • Renaissance Asheville Downtown Hotel Hotel Asheville

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.