"It was well located. It was a safe environment. I did not like to pay for parking at the hotel. " More
Heart of Asheville
With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Buncombe County Courthouse and 2 miles (3 km) of Grey Eagle. University of North Carolina at Asheville and Biltmore Estate are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a snack bar/deli are also provided.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and Frette Italian sheets, the 277 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Netflix, refrigerators, and room service are also available.
Jan 11, 2021 by GM
Thank you for the 4 star ranking
Dec 31, 2020 by GM
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Oct 16, 2020 by GM
Thank you for your feedback. I will have my engineering team check the noise right away. i appreciate your making us aware of the problem. see you next time you are in Asheville
Aug 13, 2020 by GM
Dear Guest, We have a good WIFI network, however you experienced problems and I want to apologize for your WIFI problems. I will have the engineer inspect the system ASAP
Jan 7, 2020 by General Manager
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Renaissance Asheville Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8085 square feet (751 square meters) and includes a conference center. The business-friendly Renaissance Asheville Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star Asheville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
Renaissance Asheville Hotel offers 277 accommodations with video-game consoles and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.