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The Residences at Biltmore

3.5-star property
700 Biltmore Ave, Asheville, NC 1-855-201-7819
4.4 out of 5
Excellent!
See all 19 travelocity Reviews

"I thought the property itself was well kept for the most part. In the room we noticed the carpet in the bedroom had a good bit of stains and when we w ... " More

By a verified traveler on Mon 12 Dec 2022

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Hotel Description

3.5-star hotel near Biltmore Estate

Kenilworth stay

Your stay at this Kenilworth hotel places you within 2 miles (3 km) of Biltmore Estate and Memorial Stadium. Downtown Market Asheville and Asheville Mall are also within 3 miles (5 km).

Dining, fitness center

This hotel features an outdoor pool, a spa tub, and a restaurant. Enjoy the gym and perks like free self parking and free WiFi. A business center, a terrace, and laundry facilities are also on offer.

Studio, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$109* Per night/room Feb 5 - Feb 6

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Signature Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Residences at Biltmore ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Residences at Biltmore

Everyone (7) Couples (8) Family (4)
5 out of 5
I thought the property itself was well kept for the most part. In the room we noticed the carpet in the bedroom had a good bit of stains and when we went to change the cases on the pillows the pillows were stained as well. Also noticed rust in the bathroom in and around the toilet. Other than that the kitchen and living room were well kept.

Posted by on Dec 12, 2022

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5 out of 5
Beautiful setting. Should alert visitors about bears. Appropriate signage would be a responsible step to take.

Posted by on Aug 27, 2022

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5 out of 5

Posted by on Jun 19, 2022

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5 out of 5
Great pool & hot tub & loved fireplace in the room!

Posted by , from Boynton beach on Jun 5, 2022

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3 out of 5
Don’t stay in room 220. I’ve stayed at this property previously and loved it, but this time was given a room that was very disappointing. Tiny shower, no bathroom counter space, tiny tv, kitchen cabinet doors falling off the hinges, and you hear every step in the room above. Not sure I would give them another try after this stay.

Posted by , from SALISBURY on May 1, 2022

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5 out of 5

Posted by on Nov 12, 2021

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5 out of 5
Amazing place, highly recommend, one of the nicest places I've ever stayed in

Posted by on Oct 11, 2021

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2 out of 5
We waited until 4 pm to check in. Something about housekeeping. When we arrived in our room i was first impressed UNTIL we went to use the jacuzzi tub. All the jets were filthy and black. A disappointment but i was tired so we went to bed...wait. the bottom sheet was appx 6 inches from the bottom of the bed...WTH! by the time we got up it was balled up no longer tucked in and we were slerping on the mattress pad. $421.00 we paid for this hovel. The walls were marked up look like blood spatter on the closet door. If you're going to use Biltmore you need to step up your game. I will be contacting Biltmore relations and sending all the pictures we took. This was a rip off.

Posted by on Sep 18, 2021

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3 out of 5

Posted by on Sep 1, 2021

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5 out of 5
Loved the rooms!

Posted by on Aug 29, 2021

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About the The Residences at Biltmore

Location 700 Biltmore Ave, Asheville, NC 28803

Renovations + Closures

The following facilities will be closed during the winter:

  • One of the swimming pools

Property Features

The Residences at Biltmore offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You'll find a business center on site. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, tour/ticket assistance, and concierge services are also featured at The Residences at Biltmore. Free self parking is available.

  • 114 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Residences at Biltmore offers 114 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested.

  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

Azelea Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore Residences Aparthotel
  • Biltmore Residences
  • Residences Biltmore Aparthotel
  • Residences Biltmore
  • Residences At Biltmore Asheville
  • The Residences At Biltmore Hotel Asheville
  • Residences At Biltmore Hotel Asheville
  • The Biltmore Residences
  • Residences Biltmore Aparthotel Asheville
  • Residences Biltmore Asheville
  • The Residences at Biltmore Hotel
  • The Residences at Biltmore Asheville
  • The Residences at Biltmore Hotel Asheville

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.