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5.0 out of 5

"Everything about this hotel and the staff was outstanding!!! " More

By a verified traveler on Thu 09 May 2019

Hotel Description

4-star boutique hotel near Diana Wortham Theatre

Downtown Asheville stay

A stay at this Downtown Asheville hotel places you steps from Diana Wortham Theatre and within a 5-minute walk of Thomas Wolfe Memorial. Also, U.S. Cellular Center is within half a mile (1 km) and Asheville Mall is within 3 miles (5 km).

Boutique charm

A full-service spa, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Luggage storage, concierge services, and free newspapers are also on offer.

Free WiFi, kitchens

The 14 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include kitchens, washers/dryers, and flat-screen TVs with digital channels.

Luxury Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$189* Per night/room Feb 26 - Feb 27

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

The Windsor Boutique Hotel ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Windsor Boutique Hotel

Everyone (5) Couples (2)
5 out of 5
Everything about this hotel and the staff was outstanding!!!

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by Chelsea

Thank you so much for staying with us!

5 out of 5

A must place to stay!

The Winsor Boutique Hotel is hands down one of the best places I've had the pleasure to visit. I definitely look forward to staying there on every Asheville trip I plan. The Winsor makes you feel like you are staying in a well furnished home, while the suites have a full kitchen accommodated with every amenity you could desire. I am very glad I chose to stay there, and plan to in the future.

Posted by , from South Carolina on Jan 23, 2018

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Comment from Hotel Management

Jan 25, 2018 by Chelsea

Thank you for the wonderful review, we look forward to hosting your next trip to Asheville!

5 out of 5

Weekend away with my husband

We loved this hotel - so comfortable and nice to have the kitchen, living area and separate bedroom. So nice to spread out. Staff was very helpful and friendly. We would definitely stay here again - it was so convenient to everything downtown too.

Posted by , from Charleston, SC on Nov 25, 2017

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Comment from Hotel Management

Nov 28, 2017 by Chelsea

Thank you for this great review, Kristin!

5 out of 5

Great location, Great hotel, Great room

All around just the perfect place to stay in Asheville if you're looking to have quick access to everything in downtown and easily be able to get out around the area and explore as well. The hotel and rooms are beautiful. Perfect for families as well!

Posted by on Apr 18, 2017

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Comment from Hotel Management

Apr 25, 2017 by Chelsea

Thank you so much for your review! We are so happy to see that you enjoyed your stay and downtown Asheville. We hope to host your next visit!

5 out of 5

Most beautiful hotel ever!

Pros: See above
Cons: Not a big deal, and expected for a downtown hotel, but the parking was two short blocks away.
Location: Easy walking distance to wonderful restaurants and shops!
My one night stay, far too short, at the WIndsor Boutique Hotel in Ashville, NC was excellent. The hotel and room (suite) was truly beautiful. Every detail was fantastic! The decor, amenities, details, furnishings, and special touches were the best. The suite (302) was so beautifully decorated. I would live there! The original, or replenished wood floors were the perfect foundation for beautiful furniture, high end appliances in the kitchen, plush, plush bed, large walk-in closet with stacked, high-end washer and dryer, lovely bathroom with very nice personal items and more. The art gallery on the second floor was a nice touch. Everything, including the linens, the towels, the plush faux fur throw, the top of the line smart televisions (Yes, one in living room and one in bedroom, the guest robes, the guest slippers, abundant storage for clothing, the huge windows (with black-out shades in bedroom, location (in a great part of Downtown Ashville) with abundant restaurants and shops nearby, and helpful staff made this, far too short, stay a real pleasure. I hope to be a frequent guest of this hotel! I have traveled many places home and abroad and consider this the nicest hotel experience ever.

Posted by , from Tennessee on Jan 6, 2016

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Comment from Hotel Management

Feb 19, 2016 by William

What a fantastic review! We appreciate the level of detail you've provided. We are truly touched that this was the nicest hotel experience you've had. We do our very best to maintain that level of quality. We hope that you are able to visit us for a longer staff. You should take advantage of our weekly or monthly rates. Thank you again!

5 out of 5

Great hotel in downtown Asheville!

Pros: The design/decor is something I could only dream of having in my own home. Just beautiful!
Cons: Nothing really. It is very quiet at night and you can hear all noises. They have sound machines to borrow if you need them. I used an app on my iPad.
Location: Over Easy Cafe is two doors down and the breakfast is phenomenal! There are many nice shops and good food in walking distance.
My husband had no idea about this hotel that I had booked. When he walked in he was in AWE! The decor and layout of the suite is wonderful. He was not expecting the full kitchen and living area. And the washer and dryer were great for washing some clothes at the end of our trip! We felt very much at home for our stay in this boutique hotel. We will definitely return again.

Posted by , from North Florida on Jun 21, 2015

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Comment from Hotel Management

Sep 11, 2015 by William

Thank you for the great review! We are elated that your husband enjoyed our property as much as you did. We are glad you both felt right at home. We cannot wait for your return visit!

5 out of 5

Great hotel in center of town.

Hotel was fantastic. Great location w old styling. Room was like an apartment. Very spacious and comfortable.

Posted by , from mooresville on Mar 24, 2015

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Comment from Hotel Management

Sep 11, 2015 by William

Thank you for taking the time to review the Windsor. We hope you stay with us in the future!

About the The Windsor Boutique Hotel

Location 36 Broadway Street, Asheville, NC 28801

Property Features

The Windsor Boutique Hotel offers its guests a full-service spa. Public spaces have free WiFi. The business-friendly The Windsor Boutique Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. This Beaux Arts Asheville hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Built in 1907
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: Asheville, NC (AVL-Asheville Regional) (23.8 km / 14.8 mi)
  • Parking: Free self parking

Room Amenities

The Windsor Boutique Hotel offers 14 air-conditioned accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations have separate living rooms and include queen sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, C & Co. Services include deep-tissue massages, hot stone massages, sports massages, and facials.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage
  • Facial treatments
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 11 PM.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.

Front desk hours for this property vary from day to day. Guests arriving on the day of check-in must contact this property in advance to arrange check-in. Guests arriving outside of regular check-in hours will receive an email with special check-in instructions. For more details, please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 11 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Hotel Names

  • Windsor Boutique Hotel Asheville
  • Windsor Boutique Hotel
  • Windsor Boutique Asheville
  • Windsor Boutique
  • The Windsor Hotel Asheville
  • The Windsor Boutique Hotel Hotel
  • The Windsor Boutique Hotel Asheville
  • The Windsor Boutique Hotel Hotel Asheville

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.