Ashford International Hotel & Spa

4.0 star property
Enjoy the spa at this 4-star Ashford hotel

Choose dates to view prices

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, sun loungers
Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
Lobby sitting area
Reviews
8.0

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Spa
  • Parking included

Check out the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Popular LocationAshford Designer Outlet4 min drive
  • Popular LocationWillesborough Windmill5 min drive
  • Popular LocationGusbourne Estate Winery16 min drive
  • AirportLondon (LGW-Gatwick)70 min drive

Room options

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Ashford

Ashford retreat .Within 2 miles (3 km) of this Ashford hotel, you'll find Ashford Museum and St Mary The Virgin Church. AMF Bowling Ashford and Ashford Golf Club are also within 2 miles (3 km).

What's nearby

  • Ashford Designer Outlet - 4 min drive
  • Willesborough Windmill - 5 min drive
  • Port Lympne Wild Animal Park and Gardens - 12 min drive
  • The Big Cat Sanctuary - 15 min drive
  • Gusbourne Estate Winery - 16 min drive

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • Made Inn - 16 min walk
  • McDonald's - 15 min walk
  • Dobbies Garden Centre - 15 min walk
  • McDonald's - 20 min walk
  • PizzaExpress - 20 min walk

About this property

Ashford International Hotel & Spa

Enjoy the spa at this 4-star Ashford hotel
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 19 meeting rooms. A spa tub, a sauna, and a terrace are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

How close is Ashford International Hotel & Spa to the airport?

Ashford International Hotel & Spa is 67.8 mi (87-min drive) away from the London (SEN-Southend) airport, the closest popular airport to the property.

How much does it cost to stay at Ashford International Hotel & Spa?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on Jun 9, 2024 start from $80.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ashford International Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Ashford International Hotel & Spa.

How close is Ashford International Hotel & Spa to the beach?

This hotel is 14.2 mi (24-min drive) from Fisherman's Beach and 15.8 mi (24-min drive) from Hythe Beach. Don't forget your sunscreen!

Does Ashford International Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Ashford International Hotel & Spa, but buffet breakfast is offered for a fee of GBP 15.00 per person.

Is there a casino at Ashford International Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Ashford International Hotel & Spa?

This hotel offers free self parking.

Does Ashford International Hotel & Spa have a pool?

Ashford International Hotel & Spa features an indoor pool.

Does Ashford International Hotel & Spa have a restaurant?

Ashford International Hotel & Spa is home to Horizon Restaurant, which features British cuisine.

Does Ashford International Hotel & Spa have a spa?

This hotel has a spa, which features mani/pedis, body wraps, and facials.

How close is Ashford International Hotel & Spa to downtown Ashford?

Ashford International Hotel & Spa is 0.6 mi away from Ashford.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1002 reviews" "
Rating 8 - Good. 333 out of 1002 reviews" "
Rating 6 - Okay. 161 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Gianluca

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only issues we had was when i booked it, i was garainteed an early check in due to a wedding, we weren't allowed to check in early and you aparantly don't do that. And then the mattress was awful, literally felt like we were laying on cardboard with a tiny bit of padding, both me and my wife struggled to sleep on it.

8/10 Good

Callum

Stayed 1 night in Feb 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional
Uninspiring menu. Food was reasonable but nothing special. Breakfast was below average. A functional hotel with good parking and handy for the M20.
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Conveniently placed just off motorway. I had chosen it as it was a ‘dog friendly’ hotel. Room was ok but a little tired. Shower good. Nice hand soap & body wash available. BUT the bed was the first one I’ve ever had the worst sleep on & ive stayed in countless hotels both for work & holidays. The mattress was so uncomfortable & uneven ( felt like I was rolling out. It was lumpy as well. I woke up so many times during the night and felt like I’d been through the boxing ring. So unfortunately I didn’t sleep which was the putt of my stay. Also, please don’t call yourself dog friendly if the dog can’t come with you to have breakfast, but you also can’t leave it in the room if it might bark, which is what I was told at reception when checking in. So I didn’t eat either.
Stayed 1 night in Feb 2024

8/10 Good

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Ashford International was a good place to stay as that was where the Seas invert show was. However, there was limited front parking and no sign at the front to say there was more parking round the back. There were only two disabled places which was disappointing. The food was expensive and waited ages to be served at the bar due to only one staff member working. There should of been more staff knowing they had an invert show there. Unfortunately, we didnt use the facilities like we planned to. But time was limited as it closed at 8pm and we didnt arrive untill 6pm and needed to get food. We did take our own drinks and we used just eat without at issues. Overall for what it was, the room etc. I found it to be rather expensive but, we stayed for convenience. Otherwise i would of stayed at Premier Inn qhere the rooms were half the price
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Room comfort
A strangely desirable hotel with excellent public spaces where people from different walks of life cross over. Staff are friendly, though there does need to be more of them (management issue). However, room was tired and we had to move due to boiler noise only to be ladled with road noise. To be honest, it’s understandable as the hotel is so large for staff to understand every room in detail - had we paid £70, and not £100, it would be worthy of a better review.
Stayed 1 night in Jan 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful stay
Wonderful stay Room was incredibly comfortbale Staff were very helpful An enjoyable experience Would highly recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Maybe short staffed?
Hotel is lovely & clean , amazing space . If an event is on parking is awful. Went to have dinner told no room .went out for dinner & came back to have drink at the bar , no sign of anybody . Ended up going back uk room
Stayed 2 nights in Jan 2024

2/10 Terrible

arthur

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiwi visitors
Bitterly disappointed. Having used this hotel on numerous occasions when visiting from New Zealand. The room was freezing cold, was given a heater after complaining 2 days running but never offered another room. we invited family to stay with us from Birmingham in the disabled room which was also freezing. We had to wear our coats in the restruant and the reception area. Food was cold as were the plates and communal areas. A shortage of staff meant long waits for bar service. I appreciate its the off season but for a 4 star hotel it was sorely lacking. Will be looking for alternative accommodation on our next visit to the UK.
Stayed 6 nights in Jan 2024