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"It was very clean. The staff was very nice. Will come back. " More

By a verified traveler on Thu 05 Sep 2019

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Hotel Description

Enjoy the free WiFi at this Alpharetta hotel

In Alpharetta

Within 3 miles (5 km) of this Alpharetta hotel, you'll find North Point Mall and Avalon. Ameris Bank Amphitheatre and Diamond Healthcare Communications are also within 3 miles (5 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 101 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as LCD TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Oct 28 - Oct 29

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Atlanta Alpharetta Rock Mill Rd ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Atlanta Alpharetta Rock Mill Rd

Everyone (11) Family (2)
1 out of 5
I attempted to check in early at 1pm. I was told the room was being cleaned and I had to wait until 3pm. However when I returned to checkin, I found the room smelled musky and the sheets were not clean. The sheets were dingy and they had stains. Considering the hotel is located in Alpharetta I would have expected more cleanliness.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 31, 2020 by Hotel Management

We sincerely apologize for the inconvenience you encountered in your room, which made your stay uncomfortable. The stress caused is undoubtedly understood, and your feedback about the odor and cleanliness issues have been discussed with the head of our housekeeping team to take the corrective measures and improve our future guests' experiences moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management

5 out of 5

Posted by on Jan 28, 2020

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4 out of 5

Posted by on Oct 30, 2019

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5 out of 5

Posted by on Sep 23, 2019

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2 out of 5

Posted by on Sep 18, 2019

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5 out of 5
It was very clean. The staff was very nice. Will come back.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Hotel Management

Thank you for your review, and for your praise of our team at Extended Stay America. Our goal is to make every guest feel as comfortable as possible while being away from home. We will share your wonderful comments with our staff to recognize them for their excellent service. We look forward to your return, and for making us your second home when in the area. Sincerely, Hotel Management

4 out of 5

Posted by on May 26, 2019

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3 out of 5
There was not breakfast like it was mention on the website just a grab and go but nothing related to breakfast just oatmeal packets. There was a loud noise on the room every time we turn on the water and I’ll stay ringing for hours.

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Hotel Management  

Thank you for your review. We apologize for the noise you experienced while you were here and for not meeting your expectations with our grab-and-go breakfast. Please know our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We will also share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management

3 out of 5
Good if your looking for a place to just sleep. Not even a plastic cup in the room.

Posted by on Dec 8, 2018

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Comment from Hotel Management

Dec 9, 2018 by Hotel Management

We are pleased to see you enjoyed your stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management

5 out of 5

AWESOME STAFF

I have traveled a good bit in my life time and have stayed in hotels all over the world and the staff here stands out as one of the best! The customer service was OUTSTANDING!

Posted by , from atlanta ga on Jan 29, 2018

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Comment from Hotel Management

Jan 30, 2018 by Hotel Management

Angela, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing your comments with our team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

About the Extended Stay America Suites Atlanta Alpharetta Rock Mill Rd

Location 1950 Rock Mill Rd, Alpharetta, GA 30022

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Atlanta Alpharetta Rock Mill Rd also features coffee/tea in a common area, laundry facilities, and a front desk safe.

  • 101 guestrooms or units
  • 3 levels
  • Built in 1999
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Extended Stay America Suites Atlanta Alpharetta Rock Mill Rd offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Atlanta Alpharetta Rock Mill Road
  • Extended Stay America Rock Mill Hotel Alpharetta Atlanta Road
  • Extended Stay America Atlanta Alpharetta Rock Mill Road Hotel
  • Extended Stay America Rock Mill Road Hotel
  • Extended Stay America Atlanta Alpharetta Rock Mill Road Hotel
  • Extended Stay America Rock Mill Road Hotel
  • Extended Stay America Atlanta Alpharetta Rock Mill Road
  • Extended Stay America Rock Mill Road
  • Extended Stay America Atlanta Alpharetta Rock Mill Road

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.