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4.0 out of 5

"The Valet parking is very slow and take for ever to get your car. Other than that it was a Great stay. " More

By a verified traveler on Sat 10 Oct 2020

Hotel Description

4-star eco-friendly hotel near AmericasMart, connected to a shopping center

City center retreat

A stay at this Downtown Atlanta hotel places you steps from AmericasMart and within a 10-minute walk of Centennial Olympic Park. World of Coca Cola and Georgia Aquarium are also within half a mile (1 km).

Business services

The hotel's 24-hour fitness center, seasonal outdoor pool, and 3 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and concierge services are also provided.

Free WiFi, iPod docks

The 1260 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Atlanta Downtown ratings based on 72 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Atlanta Downtown

Everyone (35) Couples (14) Family (17)
4 out of 5
The Valet parking is very slow and take for ever to get your car. Other than that it was a Great stay.

Posted by on Oct 10, 2020

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Comment from Hotel Management

Oct 10, 2020 by Guest Relations Manager

Thanks so much for being our guest. We hope you’ll come back again!

4 out of 5
Clean rooms with balcony view. Downtown Atl can be a little noisy on weekend even 20 floors up

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 2, 2020 by Guest Relations Manager

Thanks so much for being our guest! We hope you’ll come back again!

5 out of 5
Receptionist was great . Very helpful and understanding

Posted by , from Ft Lauderdale on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by Guest Relations Manager

Daniel, we're so glad our team could help out! Thanks so much for staying with us. We hope you'll come back again!

5 out of 5

Posted by on Jul 6, 2020

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Comment from Hotel Management

Jul 6, 2020 by Guest Relations Manager

Thanks so much for being our guest. We're so glad you enjoyed your stay. Please come back and stay with us again, soon!

2 out of 5
The manger that checked me in was beyond rude to me after she charged me twice for my room. Overall great hotel bad service.

Posted by , from Bronx ny on Jul 6, 2020

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Comment from Hotel Management

Jul 6, 2020 by Guest Relations Manager

We're so sorry to hear your service and experience with us was not up to our standards of guest care. Please reach out to us directly if you'd like to speak to a manager about your service or billing. We hope you'll accept our apologies.

2 out of 5
The radius tower rooms are smaller than a walk-in closet. I'm sure the put all the internet sales in that building.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 4, 2020 by Guest Relations Manager

Thank you for sharing your feedback with us. We'll be certain to review your comments with our team. We hop you'll decide to stay with us again, on your next trip to Atlanta.

5 out of 5
Great central location in Atlanta. Swift check in and check out, also houses really great bar and restaurants.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by Guest Relations Manager

Thanks so much for choosing us. We're so glad you enjoyed our bar and restaurants, we're very proud of them! Please come back and stay with us again!

3 out of 5
Liked the location , price was reasonable, coffee maker in room would not work where it was plugged in. Shower faucet plat came off. Drain in sink was broken

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by Guest Relations Manager

We're so sorry to hear your room was in no way up to our standards. Please reach out to us directly if you'd like to speak to a manager. We hope you'll accept our apologies.

5 out of 5
Nice place. Clean and people were nice. Will book rooms there again

Posted by , from Columbus GA on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Guest Relations Manager

Thanks a bunch Maxine. We're already looking forward to next time.

1 out of 5
My overall stay was terrible.. When we arrived the Valet was really rude and told us to pull somewhere and had me waiting for an hour, just to tell me the garage was full and I would have to oh and park somewhere else. Then to get to my room and find that it had roaches.. I called to the front desk and Regina stated no manager was there and it was nothing she could do, we would have to wait until a manager came in the morning.. I went down in the morning just for another associate to tell me that the manager wasn’t around and that I would just have to switch rooms and she added a free meal. At this point it was beyond that, it was terrible. There was food in the elevators and they wonder why they have bug problems.

Posted by , from North Carolina on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Guest Relations Manager

Thank you for taking the time to share your feedback with us. We apologize your stay didn't quite meet our expectations. Please feel free to contact us directly to further discuss your stay. We're looking forward to connecting with you soon!

About the Hyatt Regency Atlanta Downtown

Location 265 Peachtree St NE, Atlanta, GA 30303

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

Property Features

Hyatt Regency Atlanta Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 180000 square feet (16722 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-friendly Hyatt Regency Atlanta Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Atlanta hotel is smoke free.

  • 1260 guestrooms or units
  • 3 bars or lounges
  • 180000 sq ft of conference space
  • 16722 sq m of conference space
  • Dining venue
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hartsfield-Jackson Atlanta Intl. Airport (ATL) (19.4 km / 12 mi)
  • Train station: Atlanta Peachtree Station (5 km / 3.1 mi)
  • Metro station: Peachtree Center Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Atlanta Downtown offers 1260 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:30 AM.

Sway - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Twenty-Two Storys - This gastropub specializes in American cuisine and serves dinner and light fare. Open daily.

Polaris - This restaurant serves dinner only. Open select days.

Market - Onsite coffee shop. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 for adults, USD 10 and USD 35 for children (approximately)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlanta Downtown Hyatt
  • Hyatt Atlanta Downtown
  • Hyatt Regency Atlanta Downtown
  • Hyatt Regency Hotel Atlanta Downtown
  • Hyatt Regency Atlanta Downtown Hotel
  • Hyatt Regency Atlanta Atlanta
  • Hyatt Regency Atlanta Downtown Hotel
  • Hyatt Regency Atlanta Downtown Atlanta
  • Hyatt Regency Atlanta Downtown Hotel Atlanta

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.