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4.2 out of 5

"Great customer services, but I felt uncomfortable leaving my room or being in my room, knowing my door didn’t lock and the bottom lock didn’t work eit ... " More

By a verified traveler on Mon 21 Mar 2022

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Hotel Description

Hotel perfectly located for exploring Decatur

City center stay

You'll find Dekalb Medical Center at Hillandale and Emory Hillandale Hospital within 2 miles (3 km) of this hotel. Also, Southeast Athletic Complex is within 3 miles (5 km) and Stonecrest Mall is within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free WiFi, comfy beds

The 63 individually decorated guestrooms offer free WiFi and comfy beds. Comforts include Egyptian cotton sheets and down comforters, while refrigerators and microwaves provide the conveniences of home. Private bathrooms are not ensuite.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$88* Per night/room May 31 - Jun 1

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites Decatur - Atlanta East ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Decatur - Atlanta East

Everyone (9) Couples (1) Family (5)
4 out of 5
Great customer services, but I felt uncomfortable leaving my room or being in my room, knowing my door didn’t lock and the bottom lock didn’t work either.

Posted by on Mar 21, 2022

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4 out of 5
N/a

Posted by on May 31, 2021

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Comment from Hotel Management

Dec 11, 2021 by KINU

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI GM

3 out of 5

Posted by on Mar 13, 2021

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Comment from Hotel Management

Apr 9, 2021 by cm

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at Quality Inn and Suites once again.

3 out of 5

Posted by on Feb 17, 2021

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Comment from Hotel Management

Mar 9, 2021 by cm

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Quality Inn & Suites Decatur. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,

2 out of 5
TV wasn’t working and neither was the phone. There was a funky smell too.

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by cm

I’ve received your review of Quality inn& Suites in Decatur. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at Quality Inn and Suites once again.

5 out of 5
have stayed there in the past great place to be , clean , safe and always a friendly staff

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 22, 2020 by cm

I appreciate you taking the time to tell us about your experience at Quality inn &Suites Decatur . Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.

4 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 30, 2019 by cm

Thank you for your review we look forward to serving your future lodging needs

5 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 30, 2019 by cm

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Quality Inn & Suites Decatur. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

4 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by cm

Thank you for your review we look forward to your nexr visit.

5 out of 5
Great extras for the price. Pool and exercise room were excellent. Breakfast area was clean and variety of food items welcomed. Friendly staff and no noise problems. Cool room temperature helped with getting out of hot Atlanta summer heat.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 26, 2019 by cm

Thank you for your review we look forward to serving your future lodging needs

About the Quality Inn & Suites Decatur - Atlanta East

Location 5300 Snapfinger Park Drive, Decatur, GA 30035

Property Features

Quality Inn & Suites Decatur - Atlanta East offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1215 square feet (109 square meters). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Decatur - Atlanta East. Self parking is free. This Decatur hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 2 levels
  • 1215 sq ft of conference space
  • 109 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Decatur - Atlanta East offers 63 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and down comforters. Premium satellite television is provided. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Decatur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private bathrooms are not in room
  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not accept prepaid credit, debit, or gift cards as a method of payment. Chip-enhanced debit or credit cards are accepted for onsite purchases.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for onsite payments

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards

Prepaid gift cards are not accepted

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Prepaid gift cards are not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Cash Cleaning deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Decatur Atlanta East
  • Quality Inn Decatur Atlanta East
  • Quality Inn Suites Decatur Atlanta East
  • Quality Inn & Suites Decatur - Atlanta East Hotel
  • Quality Inn & Suites Decatur - Atlanta East Decatur
  • Quality Inn & Suites Decatur - Atlanta East Hotel Decatur

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.