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"Manager is the worst. His name is PT. Everyone else was great " More

By a verified traveler on Thu 24 Aug 2017

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Hotel Description

Hotel near Porsche Experience Center in Forest Park

Heart of Forest Park

Stay at this Forest Park hotel and you'll be within 2 miles (3 km) of Hindu Temple of Atlanta and 6 miles (10 km) of Southern Regional Medical Center. Porsche Experience Center and Atlanta Expo Center are also within 6 miles (10 km).

Renovated in 2016

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$63* Per night/room Mar 29 - Mar 30

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Suites Atlanta Airport East ratings based on 7 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Suites Atlanta Airport East

Everyone (4) Family (1)
1 out of 5
Where do I start, no working deadbolt on room door, no working TV, barely enough water pressure to rinse shampoo out of hair, no shuttle to and from the airport except late morning to early evening, I had to take a $30 taxi at 10pm. No B'fast available as advertised.

Posted by on Nov 12, 2023

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1 out of 5
Nothing

Posted by on May 5, 2023

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Comment from Hotel Management

Jun 26, 2023 by Management

Hello Danny - We apologize that you received poor service during your stay with us. We will share this review with our team members and leadership and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to share your experience and leaving us invaluable feedback.

5 out of 5

Posted by on Apr 29, 2023

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Comment from Hotel Management

Jun 26, 2023 by management

Hello Michael - We apologize that you received poor service during your stay with us. We will share this review with our team members and leadership and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to share your experience and leaving us invaluable feedback.

2 out of 5
The convenience from the freeway.

Posted by on Apr 27, 2023

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Comment from Hotel Management

Jun 26, 2023 by Management

Hello Sydne - We apologize that you received poor service during your stay with us. We will share this review with our team members and leadership and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to share your experience and leaving us invaluable feedback.

3 out of 5
Manager is the worst. His name is PT. Everyone else was great

Posted by on Aug 24, 2017

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1 out of 5

We were just driving through ..

Pros: The front desk staff that checked us in was very nice and personable.
Cons: The front desk staff that checked us in was very nice and personable.
Location: I didn't see every room but the two rooms that I did see needed to be redone completely.
this was the worst hotel I have ever stayed in. I will supply pictures but the room was filthy the carpet was stained there wasn't one chair that was in good shape. All the chairs in two rooms had stains on them. The fluorescent light above the bathroom sinks had bugs in them. The showerhead that comes out of the wall had tinfoil wrapped around it. there was mold and mildew between the tub and the wall. My wife didn't want to walk barefooted in our room due to the toothpaste and the filthy carpet. The toilet seat seemed like it didn't fit and it was loose. I wouldn't recommend this hotel to anyone.

Posted by , from W on Mar 20, 2017

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2 out of 5

Airport Shuttle Driver from Hades

Cons: Get a better driver!
The room was ok - it seemed clean if slightly worn. The toilet tank leaked slowly into the bowl and every 7 minutes it would top the tank off again - I tried to fix the replacement flap, but that didn't work and I ended up shutting off the automatic refill valve using a rubber band. If that was it, I would give it a rating somewhere between ok and disappointing. But I had a 7am flight to catch in the morning, and I wanted to arrive early enough to see if there were other flights available before going through security. So I was in the lobby at 4:55am to wait for the 5am shuttle I asked for the night before. The driver was asleep on the seat of the van. Then he asked me in broken English where I was going, and I said the airport. So he started driving, and a few moments later pulled in to a gas station. He asked if it would be ok to get gas first, and I said no, I wanted to get to the airport, please. Perhaps my kindly tone confused him, since he went ahead and spent 15 minutes getting gas and going into the minimart. After that, as he was pulling up to the airport, he asked what airline I was on. I said Delta. But he had already pulled in to the wrong part of the airport. He proceded to berate me for not telling him that when he asked where I was going. But he didn't ask what airline - he asked where I was going. Then it took another 10 minutes to get to the right part of the airport. It also smelled like he was passing wind repeatedly... Very disappointing.

Posted by on Nov 9, 2015

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Comment from Hotel Management

Dec 10, 2015 by hp

We take your comments seriously as guests rely on us to provide a reliable airport shuttle. The driver in question has been reprimanded so that this does not happen again

About the Quality Suites Atlanta Airport East

Location 357 Lee Street, Forest Park, GA 30297

Property Features

Quality Suites Atlanta Airport East offers its guests a fitness center and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Suites Atlanta Airport East. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. A complete renovation of Quality Suites Atlanta Airport East was completed in July 2016. This Forest Park hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1999
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Suites Atlanta Airport East offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Forest Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Quality Suites Atlanta Airport East offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Forest Park
  • Ramada Atlanta Airport East/Forest Park Hotel
  • Ramada Limited Hotel Forest Park
  • Ramada Limited Forest Park Hotel
  • Forest Park Ramada
  • Ramada Atlanta Airport East/Forest Hotel
  • Ramada Atlanta Airport East/Forest
  • Quality Suites Hotel Forest Park
  • Quality Suites Forest Park
  • Quality Suites Atlanta Airport East Hotel Forest Park
  • Quality Suites Atlanta Airport East Forest Park

You should know

  • The seasonal pool will open in May and close in August.
  • Pool access available from 9 AM to 9 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.