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4.2 out of 5

"The room was nice and clean. All of the staff was welcoming and friendly. Marquis was overly wonderful!! His smile was infectious and it was great to ... " More

By a verified traveler on Mon 02 Jul 2018

Hotel Description

3.5-star Beaux Arts hotel near Lenox Square

In entertainment district

Your stay at this Buckhead hotel places you within 2 miles (3 km) of Lenox Square and Atlanta History Center. Legoland Discovery Center and Phipps Plaza are also within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and perks like a free area shuttle.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 102 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free newspapers, free long-distance calls, and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Feb 21 - Feb 22

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Presidential)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Burgess Hotel Trademark Collection by Wyndham ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Burgess Hotel Trademark Collection by Wyndham

Everyone (10) Business (1) Family (1)
5 out of 5
Just parking , construction. Hotel should have been close, for the safety of guests. Breakfast can improve, it’s just store bought items .

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 7, 2019 by Marie Johnson

Thank you for your feedback. We are sorry if you did not feel safe but we ensure you our guest have been safe staying with us throughout the entire renovation process and we try to make sure there is minimum inconvenience with parking and noise. Unfortunately, there is noise to be expected with renovations and we listed the notice of renovations on all websites to ensure guests are aware before booking. We are about 45 days from completion and we hope you will return to get the full guest experience of "The Burgess" Hotel! Be well.

3 out of 5
This property was under construction and very noisy

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by General Manager

Thank you for the review and the comments. We are sorry that you were inconvenienced by our improvements, but think you will agree that the room product is excellent. and when the rest is done it will be beautiful as well. We are almost there!

4 out of 5
Althea at check in was exceptional! The design of my room, with funky lighting fixtures and a separate seating area, is stellar.

Posted by on May 7, 2019

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Comment from Hotel Management

May 23, 2019 by Marquis

Thank you for your kind words about Althea we are happy to have her as part of the team! I'm glad to see you really like the new look, please join us again once the renovations are done for the full experience.

5 out of 5
Clean beautiful and well maintained. We loved it and we can reciter .

Posted by on Feb 17, 2019

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Comment from Hotel Management

Mar 4, 2019 by Tracey

Thank you for your review! We are glad to hear you enjoyed your stay with us.

2 out of 5
We had a very uncomfortable stay. The hotel is under construction and I was not informed of this until the moment I was checking in. So coming in and unwinding from the flight was not going to happen because construction hours were 9-6:30pm daily! The bathroom was so dirty It looks like only fresh towels were put in. Floor and toilet were disgusting!

Posted by on Dec 11, 2018

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5 out of 5
The room was nice and clean. All of the staff was welcoming and friendly. Marquis was overly wonderful!! His smile was infectious and it was great to come back to after a long day of travel.

Posted by , from california on Jul 2, 2018

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1 out of 5

Clean room, but smelled

Pros: Location, breakfast.
Cons: Tub, odors in rooms, furniture a little old.
Location: Near Perimeter Mall
Room clean but had a damp musty smell, housekeeping came to spray, didn't work, checked out next day. Tub looked dingy, manager said it had been resurfaced, it was literally two tones of beige. I asked if they were all like that, they offered to show me another room, tub was the same and room smelled same.

Posted by on Jun 7, 2018

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4 out of 5
I was really pleasantly surprised by the hotel. The pics online appear more old dated, regular looking. In person it was quite sufficient and clean. I booked it due to the traveling with a friend on more of a budget, however I would definitely stay here again. The breakfast is very good. The room, not spectacular, but clean and no problems. I’ve stayed in a lot of places and would highly recommend. Front desk very pleasant. I would say if you don’t want kids to touch the chains that are hanging in the lobby, replace them or take them down, like putting candy in their faces. Good stay, very pleased.

Posted by , from Arkansas on Mar 21, 2018

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5 out of 5

Perfect Hotel

Shuttle service and breakfast great. Staff treated us like family. Perfect location!

Posted by , from Louisiana on Jun 16, 2017

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Comment from Hotel Management

Jun 27, 2017 by wingate Team

Thanks for the awesome review! Please come again. We'd love to have you as our guest!

4 out of 5

no regrets!

Pros: service and staff and shuttle service and breakfast
Cons: Windows should be fixed; would reduce noise and draft and help their energy bill
Location: central Atlanta, high end neighborhood, good food and mall nearby
nicest staff ever, great complimentary breakfast, shuttle service within extended neighborhood,very clean, Windows leaking hence noisy draft in the room.

Posted by , from West Texas on Sep 21, 2016

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About the The Burgess Hotel Trademark Collection by Wyndham

Location 3600 Piedmont Rd Ne, Atlanta, GA 30305

Property Features

The Burgess Hotel Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Burgess Hotel Trademark Collection by Wyndham. A free area shuttle within 3 mi is available. Parking is available for a fee. A complete renovation of The Burgess Hotel Trademark Collection by Wyndham was completed in December 2019. This 3.5-star Atlanta hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Free RV, bus, truck parking

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (31.5 km / 19.6 mi)
  • Train station: Atlanta Peachtree Station (6.7 km / 4.2 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free RV/bus/truck parking; valet parking available for a surcharge

Room Amenities

The Burgess Hotel Trademark Collection by Wyndham offers 102 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Burgess Hotel Trademark Collection by Wyndham has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 35 lbsService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 35.00 per person (approximately)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Burgess Hotel Trademark Collection by Wyndham Hotel
  • The Burgess Hotel Trademark Collection by Wyndham Atlanta
  • The Burgess Hotel Trademark Collection by Wyndham Hotel Atlanta

You should know

  • The seasonal pool will open in May and close in September.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.