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Mercure Auckland Queen Street

3.5 star property
3.5-star hotel near Sky Tower

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Individually decorated, individually furnished, desk, laptop workspace
Exterior
Exterior
Restaurant
Reception
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
500 Queen Street, Auckland, Auckland, 1010
  • Popular LocationSky Tower14 min walk
  • Popular LocationSkyCity Casino15 min walk
  • Popular LocationAuckland Ferry Terminal5 min drive
  • AirportAuckland (AKL-Auckland Intl.)25 min drive

Room options

Standard Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Balcony (High Floor)

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room, Balcony

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Auckland

Auckland Central Business District stay.At this Auckland Central Business District hotel, you'll be well placed to visit Queen Street Shopping District and University of Auckland, both within a 5-minute walk. Sky Tower and Auckland Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • St Kevins Cafe - 3 min walk
  • 37 K Road Cafe - 3 min walk
  • The Whitelady K Road - 3 min walk
  • Eight at Cordis, Auckland - 3 min walk
  • Verona Cafe - 3 min walk

About this property

Mercure Auckland Queen Street

3.5-star hotel near Sky Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Auckland Queen Street. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Auckland hotel is smoke free.

  • 96 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 35 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 23 for adults and NZD 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch Smart TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 8 for children
  • Covered self parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

How close is Mercure Auckland Queen Street to the airport?

Mercure Auckland Queen Street is 16.2 mi (26-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Auckland Queen Street?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Mercure Auckland Queen Street on May 14, 2024 start from $91.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Auckland Queen Street have an airport shuttle?

Airport shuttle services are not available at Mercure Auckland Queen Street.

How close is Mercure Auckland Queen Street to the beach?

This hotel is 6.4 mi (17-min drive) from Takapuna Beach and 7.5 mi (19-min drive) from Milford Beach. Don't forget your sunscreen!

Does Mercure Auckland Queen Street offer free breakfast?

Free breakfast isn’t provided at Mercure Auckland Queen Street, but continental breakfast is offered for a fee of NZD 23 for adults and NZD 8 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Auckland Queen Street?

No, there is no casino at this hotel, but SkyCity Casino (15-min walk) is nearby.

What time is check-in at Mercure Auckland Queen Street?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Auckland Queen Street?

Free parking is not available at this hotel. Self parking is available for NZD 35 per day.

Does Mercure Auckland Queen Street have a pool?

Mercure Auckland Queen Street does not have a pool.

Does Mercure Auckland Queen Street have a restaurant?

Mercure Auckland Queen Street is home to Lone Star, which features happy hour.

Does Mercure Auckland Queen Street have a spa?

There are no spa services available at this hotel.

How close is Mercure Auckland Queen Street to downtown Auckland?

Mercure Auckland Queen Street is 0.6 mi away from Auckland.

Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 276 reviews" "
Rating 8 - Good. 86 out of 276 reviews" "
Rating 6 - Okay. 24 out of 276 reviews" "
Rating 4 - Poor. 9 out of 276 reviews" "
Rating 2 - Terrible. 6 out of 276 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here & would gladly stay here again for sure. Checking in & out at reception staff had really good attitude which is really nice & our room was so nice, clean & comfortable thank you housekeeping!
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberto

Stayed 2 nights in Jan 2024

10/10 Excellent

William, Washington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was never open & the places to eat near by were all random.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ameeta

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
Beautiful service! I left my expensive ear buds at the hotel and the trusted staff/cleaners kept this aside for me to pick up at a later date! Items collected without any hiccups. The hotel is located centrally in the heart of Auckland. Clean rooms. Recommmend 10 out of 10!!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is very conveniently located for both tourist activities based in the CBD and for enjoying Auckland’s eclectic neighborhoods. The staff were great, the room was clean, and the bathroom was gorgeous. A great choice!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lavigne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this property is probably the best things I’ve ever done. I have stayed at this property 2 times already and will be back in February. The only downsides of my most recent stay would be the night staff not being very welcoming I do understand though cause it was late at night. Also not being able to get a bandaid from reception or having toothbrushes in the bathroom. Lifting the blanket of my bed to find scuffs and then finding big marks left on the mattress protector was upsetting but they did come and change the sheets so it was all okay in the end. The day staff were lovely and so accommodating. I would recommend this hotel to everyone. Such a beautiful layout of rooms as well!!
Stayed 1 night in Jan 2024

6/10 Okay

Tyronne

Traveled with family
Liked: Cleanliness, staff & service
:)

10/10 Excellent

TARUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Akiko

Traveled with partner
Liked: Cleanliness, property conditions & facilities
K-road近くでバス停から近かった。レストランやコンビニも近くて便利。 週末泊だったが、外からの騒音もなく静かだった。客室のベッドは、新しくリネンも清潔で快適でした。バスルームも綺麗でシャワーの水圧も充分だった。チェックアウトが11時なので朝ゆっくり客室で過ごせた。 部屋自体は、やや手狭なのでロングステイには向かない気がした。 ハンガーが2つしかなかった。 チェックインの時に、ボンドを$100徴収される点はあまりいい感じはしなかった。返金はきちんとされています。
Stayed 1 night in Jan 2024