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4.4 out of 5

"The central location of this hotell makes it a gem. " More

By a verified traveler on Sun 16 Feb 2020

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Hotel Description

4-star eco-friendly hotel in Newton

Heart of Auckland

With a stay at this Newton hotel, you'll be steps from Auckland Baptist Tabernacle and Myers Park. Queen Street Shopping District and Karangahape Road are also within half a mile (1 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the free on-the-go breakfast each morning.

Free WiFi, comfy beds

The 80 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Smart TVs come with digital channels, and other amenities include free WiFi and iPod docks. Change of towels is available on request.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Nov 16 - Nov 17

Two-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Compact Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

VR Queen Street - Hotel & Suites ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for VR Queen Street - Hotel & Suites

Everyone (2) Couples (2) Family (1)
2 out of 5
The room was ok, really small bathroom and the shower was bad. It either only had very strong water pressure at very hot water, or to get practically no water pressure on cold. It says there's a bar but it really just looks like your standard buffet breakfast room. They were out of most food and we couldn't figure out how to get room service so we ended up going out for take-away from a local spicy ramen joint (which was very good). The area is close to a college so not the cutest spot to stay and walk around. The skybus to the airport does pick up right across the street though so that's really nice.

Posted by , from Arlington, VA on Mar 27, 2020

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5 out of 5
The central location of this hotell makes it a gem.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Mar 7, 2020 by Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager

5 out of 5
Great location; nice neighborhood. Not too far from the Tower. Very friendly staff.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 28, 2019 by Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager

5 out of 5
Good clean hotel, friendly service. Front service was well accommodating highly recommended.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 27, 2019 by Manager

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager

5 out of 5
Awesome place loved the people and treatment . I will recommend

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 16, 2019 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

About the VR Queen Street - Hotel & Suites

Location 401 Queen Street, Auckland, 1010

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly VR Queen Street - Hotel & Suites. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 9 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2014
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Mt Eden Station (1.5 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.

Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Parasailing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Skydiving nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 45 per person (one-way)
  • Airport shuttle fee per child: NZD 45 (one-way), (from 5 to 14 years old)
  • Covered self parking fee: NZD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • VR Queen Street Limited
  • VR Queen Street Limited Auckland
  • VR Queen Street Hotel Auckland
  • VR Queen Street Hotel
  • VR Queen Street Auckland
  • VR Queen Street
  • VR Queen Street Auckland New Zealand
  • VR Queen Street Hotel Suites
  • Vr Queen & Suites Auckland
  • VR Queen Street Hotel Suites
  • VR Queen Street - Hotel & Suites Hotel
  • VR Queen Street - Hotel & Suites Auckland
  • VR Queen Street - Hotel & Suites Hotel Auckland

You should know

  • VR Queen Street - Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.