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4.0 out of 5

"Nice clean room with comfortable beds and a great breakfast. " More

By a verified traveler on Fri 27 Oct 2023

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Hotel Description

Enjoy free breakfast at this Augusta hotel

Close to airport

Within a 10-minute walk of the hotel, you'll find Augusta Civic Center and University of Maine at Augusta. Also, Holocaust Human Rights Center of Maine is within half a mile (1 km) and Kennebec River is within 3 miles (5 km).

Free perks

A restaurant and a gym are featured at this hotel. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, express check-out, and dry cleaning are also on offer.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Mar 29 - Mar 30

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Augusta Civic Center Inn ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Augusta Civic Center Inn

Everyone (7) Couples (1) Family (7)
4 out of 5

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 12, 2024 by General Manager

Dear Amanda,Thank you for rating your stay at Best Western Plus Augusta Civic Center Inn. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Robert Minto,General Manager

5 out of 5
Nice clean room with comfortable beds and a great breakfast.

Posted by on Oct 27, 2023

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Comment from Hotel Management

Oct 27, 2023 by General Manager

Dear Dottie,We are thrilled to read about your wonderful experience at The Best Western Plus Augusta Civic Center Inn! We are glad you appreciated your clean room and our complimentary breakfast. Thank you once again, and it would be our pleasure to welcome you back again soon.Sincerely,Robert Minto,General Manager

4 out of 5

Posted by , from BRADFORD on Aug 20, 2023

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Comment from Hotel Management

Sep 10, 2023 by General Manager

Dear Katherine,Thank you for the kind rating! We are glad you had a good time at The Best Western Plus Augusta Civic Center Inn and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Robert Minto,General Manager

2 out of 5
Room was not clean. The floor was disgusting and covered in some sort of film. Beds and lamp shades has black dog hair all over them. Lamps did not work. Would not recommend!

Posted by , from North Haven on Feb 21, 2023

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Comment from Hotel Management

Feb 21, 2023 by Satish

Hello Sir we are extremely sorry to note that you did not have a pleasant stay at the Best Western, all your suggestions and concerns have been documented and the concerned employee/department will handle this in an orderly fashion so that none of our valued customers such as you have to go through this experience.We look forward to being of better service the next time you stay with us.

5 out of 5

Posted by on Jan 6, 2023

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4 out of 5
A little pricey

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 23, 2022 by Sara

Thank you for the feedback! We hope to see you again soon!

4 out of 5
The remodeling was very nice property was beautiful staff was pleasant and friendly

Posted by on May 30, 2022

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Comment from Hotel Management

Jun 15, 2022 by Sara

Hello Andrea! Thank you for leaving such a nice review! We are so happy to hear that you enjoyed your stay!

5 out of 5

Posted by on Oct 29, 2021

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Comment from Hotel Management

Jan 27, 2022 by Amber

Thank you for your rating!

4 out of 5
The location is close to family

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 15, 2021 by Jerod

Thank you David! See you again!

5 out of 5
It was very clean. Friendly staff. Great free breakfast bar

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by Jerod

Thank you for your review! See you next time.

About the Best Western Plus Augusta Civic Center Inn

Location 110 Community Drive, Augusta, ME 04330

Property Features

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available. This Augusta hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Augusta Civic Center
  • Best Western Plus Augusta Civic Center Inn
  • Best Western Plus Civic Center
  • Best Western Plus Civic Center Inn
  • BEST WESTERN PLUS Augusta Civic Center Inn Maine
  • Best Western Plus Civic Hotel Augusta
  • Best Plus Augusta Civic Center
  • Best Western Plus Augusta Civic Center Inn Hotel
  • Best Western Plus Augusta Civic Center Inn Augusta
  • Best Western Plus Augusta Civic Center Inn Hotel Augusta

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.