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"This is my favorite Double Tree. The staff provide great service and very accommodating. " More

By a verified traveler on Tue 24 Mar 2015

Hotel Description

3.5-star guestrooms with free WiFi

In suburbs

At this Augusta hotel, you'll be within 3 miles (5 km) of Augusta Mall and 6 miles (10 km) of Fort Gordon. Christenberry Fieldhouse and Augusta State University are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 182 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, free weekday newspapers, and free local calls.

Queen Accessible Bath Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room Oct 23 - Oct 24

1 King whirlpool ste non-smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queens nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Augusta ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Augusta

Everyone (3) Couples (1)
1 out of 5
Location is nice. Pool and spa were gross. A/C was so loud I couldnt sleep. Breakfast buffet items were cold. Will not stay here again.

Posted by on Mar 31, 2019

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1 out of 5

Horrible experience

Pros: Nothing
Cons: Communication and staff offering alternatives especially since they were aware there was no hot water in the hotel
I was extremely disappointed with the experience and will never use this hotel again. First, we did not get the room we requested and was not informed about the difference at the front desk. When I called to complain, I was told the hotel was full and they gave us an upgrade (handicap accessible room?). The toilet ran all night, the TV did not work and all we were given was a pallet of cover for my partner to sleep on the floor because there was only one bed. The ultimate insult was there was no "HOT Water" we had to take cold showers in the morning..... this was the most horrible experience I've had with a hotel stay in all my travels while doing business across the United States and abroad.

Posted by , from Atlanta on Jan 16, 2018

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5 out of 5

Clean, spacious and great treatment!

Pros: Cleanliness, spacious and the awesome staff
Cons: none
Location: Golfing and golfing in near by state SC.
This is my favorite Double Tree. The staff provide great service and very accommodating.

Posted by , from Houston, TX on Mar 24, 2015

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4 out of 5

Nice Hotel

Staff was very pleasant and close to food and entertainment.

Posted by on Jan 15, 2015

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2 out of 5

The staff were all very friendly. But everytime I asked for something to be fixed, I had to ask 2 or 3 times before anything was done.

Pros: very happy staff
Cons: weekend seafood buffet made the whole hotel stink!
The hotel was beautiful even though it is an older property. The staff was very welcoming and friendly. The restaurant had a buffet every night with a stinky, expensive seafood buffet on Friday and Saturday nights. The entire hotel smelled of seafood. I was there for 5 nights and had to call the front desk for no less than 5 problems. All of these should have been easy fixes. I had to call back 2 and 3 times to get things corrected after being assured it would be done "right away". I had to wait until the next day for them to fix my safe and an electrical light problem. My door lock they assured me would be fixed the next day and was not ever fixed. I finally moved to another room on night 3 because a family moved in next door with screaming children after 11p. They did move us to an upgraded room -- right next to the ice machine!!!

Posted by on Sep 5, 2012

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5 out of 5

Awesome

Pros: Close restaurants, Free Internet, Quiet
Cons: no free breakfast should have one for the price.
everything was good staff was great, room was above awesome, will go back

Posted by , from Lexington, SC, USA on Feb 28, 2012

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1 out of 5

Disappointing and Unreliable Staff.

Great hotel overall, but staff is unreliable. Booked a suite for my son and daughter-in-law's wedding night with a Sweetheart package that included champagne and fruit tray. The champagne and fruit trays were not delivered to room. after calling front desk at 11 pm, they were informed that the items would be delivered the next day between 12 - 1:00 pm. That was their way of compensating for the oversight. We complained to the hotel's front desk and manager but got no further resolve for the issue. That prompted us to call the company's 800 number to complain. They were then given an extended the check-out time by 2-hours and took the cost of the Sweetheart Package off the bill. We are very disappointed with the entire matter because the Doubletree's staff botched-up the opportunity for our son and daughter to truly have a memorable wedding night experience, and that they did little to try and make that possibility right with them. Their solution was $150 refund. No one at the hotel would even consider extending their stay one night with the appropriate Sweetheart package, even after I suggested that would at least give them the proper experience. What we got was a the " we are very sorry for the mistake " training manual style apology. I will never stay at a Doubletree anywhere now. I am greatly disappointed that the Doubletree did not see our point of view and did very little to make us or our children satisfied customers. They screwed up and just did not care about it.......!!!!!!

Posted by on Oct 19, 2011

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5 out of 5

Staff was very hospitable.

Pros: Quiet
This hotel was convenient to the highway making it easy to get to the places we had to be. When I come to Augusta again I will most certainly stay at this hotel.

Posted by on Feb 7, 2011

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4 out of 5

A Great Place To Stay

We really enjoyed our stay. Rooms very clean and organized. Good food and indoor swimming for the kids. Stores and attractions close by. We got a very good deal for our money. We will be back.- Sonrays

Posted by on Oct 27, 2009

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5 out of 5

Doubletree great stay

The lobby was huge and the staff polite. The warm chocolate chip cookie was an unexpected and very pleasant surprise.

Posted by on Sep 13, 2009

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About the DoubleTree by Hilton Hotel Augusta

Location 2651 Perimeter Pkwy, Augusta, GA 30909

Property Features

DoubleTree by Hilton Hotel Augusta offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5665 square feet (510 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Augusta also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. An area shuttle within 5 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available. This 3.5-star Augusta hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 6 levels
  • 5665 sq ft of conference space
  • 510 sq m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Augusta Regional Airport (AGS) (20 km / 12.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Augusta offers 182 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Andrews Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Lotus - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Volleyball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room (weight limit: 30 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Augusta DoubleTree
  • DoubleTree Augusta
  • DoubleTree Hilton Augusta
  • DoubleTree Hilton Hotel Augusta
  • Doubletree By Hilton Augusta Hotel Augusta
  • Doubletree By Hilton Augusta
  • DoubleTree by Hilton Hotel Augusta Hotel
  • DoubleTree by Hilton Hotel Augusta Augusta
  • DoubleTree by Hilton Hotel Augusta Hotel Augusta

You should know

  • DoubleTree by Hilton Hotel Augusta offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.