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"Very loud and it was a lot of traffic going through and it’s a lot of homeless ppl just walking around there " More

By a verified traveler on Mon 01 May 2023

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Hotel Description

Motel near University of Texas at Austin in Austin

North Central Austin stay

Within a 15-minute walk of this North Central Austin motel, you'll find Solar Eclipse April 8th 2024 and Austin Community College Highland. Cast Clinic - Dell Children's Medical Center and Thinkery are also within 3 miles (5 km).

Free perks

A seasonal outdoor pool, free self parking, and laundry facilities are featured at this motel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. There's express check-in and multilingual staff can provide around-the-clock assistance.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Mar 31 - Apr 1

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Americas Best Value Inn Austin University ratings based on 16 Verified Reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Americas Best Value Inn Austin University

Everyone (8) Couples (2) Family (4)
4 out of 5
Very loud and it was a lot of traffic going through and it’s a lot of homeless ppl just walking around there

Posted by on May 1, 2023

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Comment from Hotel Management

May 3, 2023 by Sophia CSR

Hi Cassandra,Know that your voice is of tremendous importance to us and we value your comments about your stay. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4 out of 5
Property was underwhelming. Laundry room was existent, but pretty dirty and gnarly. Washer and Dryer took quarters and the Dryer had to run twice. While a little rusty and not perfect, the Laundry room did it's job and I had clean clothes.

Posted by on Feb 28, 2023

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Comment from Hotel Management

Mar 1, 2023 by Sophia CSR

Hi Christopher,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

2 out of 5
THE PICTURE ON TRAVELOCITY IS NOT THIS PROPERTY. I CHOSE A CLEAN LOOKING HOTEL, THIS PLACE IS A DUMP . Hideous curtains, coffee ring on my bedside table( poor cleaning) drawer pulls removed from dresser, rendering it unusable It’s cheap and we are getting our money’s worth. $100/room deposit, rule upon rule, the clerk inferred it was a Marriott property then back tracked when I called him in it.

Posted by on Feb 4, 2023

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Comment from Hotel Management

Feb 5, 2023 by Sophia CSR

Hi Karan,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken.

1 out of 5
I didn’t like the unprofessional cleaning service and front desk reception.

Posted by on Nov 21, 2022

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Comment from Hotel Management

Nov 21, 2022 by Sophia CSR

Hi Sidzabda,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

2 out of 5

Posted by on May 18, 2022

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3 out of 5
The price is what drove me to select this property. As soon as we opened the hotel room door, a very bad odor filled the room. Unidentifiable odor, posdibly mold, cigarette smoke. There were several patrons who sat on the sidewalk outside theirs rooms smoking. That would be drawn jnto the room from the PTAC AC system thus causing the room to smell. Even after using a large amount of disinfectant spray, the odor remained. My partner stated that we would not here again. I agree.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 30, 2022 by Sophia CSR

Hi Hollis, Thank you for sharing your valuable feedback. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. The moment we read our guest's review we pass on the note to the concerned department and starts working on it. Though we follow several procedures for cleanliness we will put extra effort and inspect each area thoroughly.

1 out of 5
Didn't even unload the car! Scary property, caution tape as you enter the office, unusual guest lingering around the premise, cob webs and smell in the room. These pictures DO NOT represent the property in anyway. Stay away!!

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by Sophia CSR

Hi Kim, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you for taking the time for sharing this experience and for your valuable business.

2 out of 5

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 9, 2021 by Sophia CSR

Hello, Thank you for choosing us for your recent visit. We regret that we could not provide you with a 5-star stay and therefore I request you to share everything in detail and help us enhance our services.

5 out of 5
Love the place roger is great and the rooms are nice

Posted by , from Los Angeles on Jun 12, 2020

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1 out of 5
Ending up paying more than I booked for and a security deposit not too happy

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by Ram

We are sad to see you unhappy. We never want our guests to have such kind of experience. We apologize for the inconvenience you faced. I will surely forward your feedback to our team for improvements and hope to give us another chance to improve our services.

About the Americas Best Value Inn Austin University

Location 909 E Koenig Ln, Austin, TX 78751

Property Features

Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A seasonal outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at Americas Best Value Inn Austin University. Free self parking is available. Smoking is allowed in designated areas at this Austin motel.

  • 84 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Austin Station (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Americas Best Value Inn Austin University offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Washer and dryer
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 10.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • The seasonal pool will open in May and close in November.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.