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Courtyard by Marriott Austin North/Parmer Lane

3-star property
12330 N Interstate 35, Austin, TX 1-855-201-7819
3.5 out of 5
See all 13 travelocity Reviews

"The property was very clean and the room was a good size, very comfortable. The towel bar in the bathroom fell off during our stay. The handle to ... " More

By a verified traveler on Mon 01 Nov 2021

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Hotel Description

3-star hotel near The Domain

In Austin

You'll be within 3 miles (5 km) of St. David's North Austin Medical Center and 6 miles (10 km) of The Domain with a stay here. Q2 Stadium and Boardwalk Shopping Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 145 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include Netflix, refrigerators, and microwaves.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Jun 2 - Jun 3

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Austin North/Parmer Lane ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Austin North/Parmer Lane

Everyone (9) Couples (1) Family (4)
4 out of 5
The property was very clean and the room was a good size, very comfortable. The towel bar in the bathroom fell off during our stay. The handle to the shower felt like it was going to come off and the shower door did not close properly. This resulted in water getting all over the floor each time we took a shower.

Posted by on Nov 1, 2021

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Comment from Hotel Management

Dec 25, 2021 by Thank you

Dear Pete, Thank you for choosing to stay with us and allowing us to serve you. We sincerely apologize for the issues you experienced while with us. We hope to have you back with us soon and hope you have a happy holiday season! Adam W

5 out of 5
Excellent service and amenities. Great staff and friendliness.

Posted by on Oct 25, 2021

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1 out of 5
Picture did not match room we stayed in

Posted by on Oct 5, 2021

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4 out of 5

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 31, 2021 by Maher

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Courtyard Austin North/Parmer Lane. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

4 out of 5

Posted by on Sep 5, 2020

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5 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 23, 2020 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

5 out of 5

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 17, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

3 out of 5
Green initiative was not well thought out. Recycling good idea, no restocking amenities , not so good. Housekeeping less than expected. Front staff were helpful and friendly. Bistro way too expensive and extremely limited in choices.

Posted by on Mar 21, 2019

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2 out of 5
The hotel staff were extremely friendly & helpful. We specifically booked this hotel for the indoor pool and it was super disappointing. The was was murky & it didn't feel clean. There were no clean pool towels in the area and it was unkept, there were used towels all over the place. The biggest issue though was our sleeper sofa. There wasn't a mattress pad & it was DISGUSTING. There was pee stains all over it and the spare bedding hadn't been washed. This isn't at all what I expected for the quality of this hotel.

Posted by , from Houston on Mar 16, 2019

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4 out of 5

Posted by on Feb 23, 2019

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About the Courtyard by Marriott Austin North/Parmer Lane

Location 12330 N Interstate 35, Austin, TX 78753

Property Features

Courtyard by Marriott Austin North/Parmer Lane offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 612 square feet (55 square meters). A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Courtyard by Marriott Austin North/Parmer Lane. Free self parking is available. This 3-star Austin hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 612 sq ft of conference space
  • 55 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Austin North/Parmer Lane offers 145 accommodations with minibars and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

The Bistro - This bistro serves dinner only.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 12 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Austin North/Parmer Lane
  • Courtyard Marriott North/Parmer Lane
  • Courtyard Marriott North/Parmer Lane Hotel
  • Courtyard Marriott North/Parmer Lane Hotel Austin
  • Courtyard North/Parmer Lane
  • Marriott Austin North/Parmer Lane
  • Marriott Courtyard Austin
  • Courtyard Marriott Austin North/Parmer Lane Hotel
  • Courtyard riott Austin Parmer
  • Courtyard by Marriott Austin North/Parmer Lane Hotel
  • Courtyard by Marriott Austin North/Parmer Lane Austin
  • Courtyard by Marriott Austin North/Parmer Lane Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.