Heart of Austin
Your stay at this St. Johns hotel places you within 2 miles (3 km) of Austin Community College Highland and Highland Village Shopping Center. Cast Clinic - Dell Children's Medical Center and North Austin Optimist Baseball Field are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.
Apr 9, 2024 by FOM
Thank you for taking the time to respond to our survey on your recent stay at the DoubleTree by Hilton Hotel Austin. Your feedback is vital to our teams ability to improve on the level of service we provide to all of our guests on a daily basis. We are so sorry to hear about the issues you experienced at the hotel.Your comfort and satisfaction is our top priority, and we regret that we fell short of delivering that. We hope that if your travels bring you back to Austin, you will afford us another opportunity to exceed your expectations. If there is anything else that we can assist you with, please do not hesitate to reach out to us. Kind regards,
Apr 16, 2024 by Property Management
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
Mar 25, 2024 by Property Management
Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.
Feb 21, 2024 by Hotel Management
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.
Feb 5, 2024 by Hotel Management
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
Nov 6, 2023 by Hotel Management
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
Oct 25, 2023 by Hotel Management
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
May 30, 2023 by Hotel Management
Thank you for posting your feedback from your visit with us. While we were delighted to have welcomed you as our guest, I am gutted to hear about the less-than-stellar service you encountered from staff, which, we assure you, is not at all indicative of the way we normally operate. All of your comments will be dealt with at a management level and relayed back to the hotel team. On a more positive note, I am grateful we were able to make other aspects of your stay enjoyable. I sincerely apologize again for the issues that you encountered and I hope that you will allow us another opportunity in the future to demonstrate the high level of service our guests have come to expect from us.
Dec 5, 2022 by Dakota
Thank you for your feedback! You will be happy to know we are going to be getting a room renovation in 2023!
DoubleTree by Hilton Austin offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 21 meeting rooms are available. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Austin. For a fee, parking is available. This 4-star Austin hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Self parking (surcharge)
DoubleTree by Hilton Austin offers 350 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Texture Food and Drink - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Texture Food and Drink - This lobby lounge serves dinner and light fare. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.