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4.3 out of 5

"The location was great for my trip. The parking was an issue however, I understand downtown and parking in any major city would be an issue. I belie ... " More

By a verified traveler on Sat 11 Dec 2021

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Hotel Description

3.5-star hotel near South Congress Avenue

Heart of Austin

Within a 10-minute walk of this Downtown Austin hotel, you'll find South Congress Avenue and Lady Bird Lake. Austin Convention Center and Texas State Capitol are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and free cooked-to-order breakfast each morning.

Comfy beds, WiFi

The 262 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include sofa beds, WiFi, and TVs with satellite channels. Housekeeping is available on request.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$168* Per night/room Jan 25 - Jan 26

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Austin Downtown South Congress ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Austin Downtown South Congress

Everyone (12) Couples (3) Family (4)
4 out of 5
The location was great for my trip. The parking was an issue however, I understand downtown and parking in any major city would be an issue. I believe parking vouchers would be nice. Also, my room was clean and neat but I noticed the shower had mold all around the base. A little spray of clorox would take care of that.

Posted by on Dec 11, 2021

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5 out of 5
Great location. The free breakfast is unbeatable. Very friendly staff.

Posted by , from Amarillo on Nov 29, 2021

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5 out of 5
This hotel was. Wry nice and clean. Suite was spacious for my family! Sad that the hot tub was closed and pool was freezing cold. Parking too pricey. Other than that a very nice place to stay!

Posted by on Aug 3, 2021

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3 out of 5
Parking lot was dirty and dark. Plus you charge $33 a day and claim absolutely no responsibility.

Posted by on Aug 3, 2021

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4 out of 5

Posted by on Jul 15, 2021

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5 out of 5
Near the bridge of bats. Liked the Happy hour and breakfast. Rooms were spacious.

Posted by on Jul 15, 2021

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5 out of 5
Above and beyond on cleanliness. Great city view. Nice suite with sitting room and separate headroom. Bathroom was a little small but not that big of a deal.

Posted by on May 18, 2021

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5 out of 5

Posted by on Apr 12, 2021

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4 out of 5

Posted by on Apr 5, 2021

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4 out of 5
The hotel was nice ,clean, looked good and the rooms was like apartments. You had a living room, dinning room, nice bathroom will gorgeous stand up shower, and then you master bedroom with a city view. Hotel had a lovely indoor pool, and bar area, with plenty of lounging areas. Didnt like the point you had to register for time to swim, and the hotel charge 33.00 a day for parking in addition to the money you paid for your room and they asked for a deposit before you check in.

Posted by on Feb 18, 2021

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Comment from Hotel Management

Feb 27, 2021 by Stephanie, GM

Thank you so much for your candid feedback. I will be sure to share with the Team. We continuously work on improving our offerings based on feedback such as yours.

About the Embassy Suites by Hilton Austin Downtown South Congress

Location 300 S Congress Ave, Austin, TX 78704

Property Features

Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 2330 square feet (216 square meters) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Austin Downtown South Congress. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Austin hotel.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 2330 sq ft of conference space
  • 216 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Austin Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

SoCo Bar and Bites - Onsite bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Austin-Downtown/Town Lake
  • Embassy Suites Hotel Austin-Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Hotel
  • Embassy Suites Austin-Downtown/Town Hotel
  • Embassy Suites Austin-Downtown/Town Hotel
  • Hotel Embassy Suites Austin-Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Hotel
  • Hotel Embassy Suites Austin-Downtown/Town Lake Austin
  • Austin Embassy Suites Austin-Downtown/Town Lake Hotel
  • Embassy Suites Austin Downtown/Town Lake
  • Embassy Suites Austin-Downtown/Town Lake Austin
  • Embassy Suites Austin Town
  • Embassy Suites Hilton Austin Downtown South Congress
  • Embassy Suites by Hilton Austin Downtown South Congress Hotel
  • Embassy Suites Hilton Austin Downtown South Congress Hotel
  • Embassy Suites by Hilton Austin Downtown South Congress Austin
  • Hotel Embassy Suites by Hilton Austin Downtown South Congress
  • Embassy Suites by Hilton Austin Downtown South Congress Austin
  • Embassy Suites Hilton Hotel
  • Embassy Suites Hilton
  • Embassy Suites Austin Downtown/Town Lake

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.