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Blackout drapes, iron/ironing board, free WiFi, linens
Blackout drapes, iron/ironing board, free WiFi, linens
Blackout drapes, iron/ironing board, free WiFi, linens
Blackout drapes, iron/ironing board, free WiFi, linens

Guest reviews

3.5 out of 5 Good
999 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air Conditioning
Kitchen
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationAnn W. Richards Congress Avenue Bridge9 min walk
Popular LocationMoody Theater13 min walk
Popular LocationAustin Convention Center17 min walk
AirportAustin, TX (AUS-Austin-Bergstrom Intl.)14 min drive

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About this area

Austin

Extended Stay America Austin - Downtown - Town Lake is located in Austin. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Moody Theater and Paramount Theater are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Ann W. Richards Congress Avenue Bridge - 9 min walk
  • Moody Theater - 13 min walk
  • Frost Bank Tower - 16 min walk
  • Austin Convention Center - 17 min walk
  • Rainey Street - 3 min drive

Getting around

  • Downtown Station - 2 min drive
  • Austin Station - 6 min drive
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 14 min drive

About this property

Extended Stay America Austin - Downtown - Town Lake

Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. All 130 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 5 per day

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
3.5
Good
5 - Excellent
202
4 - Good
330
3 - Okay
165
2 - Poor
123
1 - Terrible
95

3.6/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Goood place clean room confront bed eat access to the pool
Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and quiet.
Stayed 1 night in Jul 2020

4/5 Good

Business traveler
Happy face iconLiked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, trashy, smelly, roaches.
When I first got there, there were people waiting at the entrance unable to get inside because they either didn’t have key cards or no one would let them in? I’m not sure. But then the check in was interrupted by loud conversations and foul language. Driving to the side of the hotel a drunken person stood in front of my car. The place was trashy and smelled terrible. It was loud with doors slamming and domestic arguments. The room was dark and sad. I felt the people next door were right on top of me. The premium channels were just Showtime. I then found a roach climbing up the wall. I left a few hours after midnight and never came back. I did not feel comfortable sleeping there.
Stayed 1 night in Jul 2020

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